We understand that there may be times when our services fall short of your expectations and that you want to be heard. This section has been specially consolidated to provide you with an understanding of the Ministry’s Healthcare Dispute Resolution Process.
If you have a complaint against a health care establishment (hospital, clinic, etc.) or a health care professional (doctor, nurse, allied health, etc.), please look at How to lodge a complaint.
Questions or Feedback
If you have questions or feedback on MOH's healthcare policies, regulations and programmes, fill in the Feedback Form below.
Do take a look at Frequently Asked Questions (FAQs) to see if your questions have already been addressed.
We will try our best to reply within 3-7 working days.