ElderShield 

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Introduction

ElderShield is a severe disability insurance scheme.

In the event of severe disability, ElderShield policyholders will receive a monthly cash payout for a period of time, depending on the plan.

ElderShield policyholders today have one of two basic ElderShield plans:

ElderShield 300
(Default plan for people who joined ElderShield between Sept 2002 and Aug 2007)

ElderShield 400
(Default plan for people who joined ElderShield after September 2007)

​Payout Amount

​$300 / month

​$400 / month

​Payout Duration

​Up to 60 months (five years)

​Up to 72 months (six years)

What is "severe disability"?

“Severe disability” is the inability to perform at least three of the six Activities of Daily Living (ADLs).

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Coverage

All Singapore Citizens and Permanent Residents with Medisave accounts are automatically enrolled in ElderShield at the age of 40, unless they opt out of the scheme.

You will be covered by one of the following private insurers appointed by the Ministry of Health to run ElderShield: AvivaGreat Eastern or NTUC Income.

A small group of seniors who were not eligible for ElderShield when it was launched in 2002 because they were too old or had pre-existing disabilities are eligible for the Interim Disability Assistance Programme for the Elderly (IDAPE). Please refer here for more information.

Am I covered under ElderShield?

Log on to the Central Provident Fund (CPF) Board website with your SingPass.

After logging in, please select “My Messages” and check under the “Healthcare” section. If you are covered under ElderShield, this section will also let you know the ElderShield insurer you are covered under.

Premiums

ElderShield premiums are determined at the age of entry and paid annually until age 65. The premiums are fully payable by Medisave, and the amount will remain the same as the policyholder grows older.

Policyholders are insured for life and can make claims at any age if they become severely disabled. In the event of a severe disability where they qualify to receive ElderShield payouts, they do not need to continue paying premiums.

How much do I pay for my premiums?

ElderShield 400

ElderShield 300

Making a Claim

In the unfortunate event of a severe disability, caregivers may help their loved ones make claims for their ElderShield payout.

Steps to make an ElderShield claim

1)     You may either visit your insurer’s website or contact the         insurer’s Customer Service Centre to obtain the following:

  • A copy of the claim form (You may call to request for it to be mailed to you)
  • The list of appointed assessors

2)     Arrange for the patient’s condition to be assessed by an         appointed assessor.* The assessor will complete the         assessment form and return it to the insurer for processing.

3)     You will receive the first payout either by cheque or it will be         credited into your bank account 90 days after your claim has         been approved.

*There is a charge for the assessment. Your insurer will reimburse the assessment fee to you if your claim is successful. If your claim is unsuccessful, you will have to pay for the cost of the assessment.

ElderShield payouts are made in the form of monthly cash benefit. This gives elderly Singaporeans who require long-term care to make their own decision as to whether they would want to be cared for at home or at step-down care institutions.

ElderShield Supplements

Should you wish to have higher coverage (e.g. higher payouts, longer payout periods), you can consider purchasing ElderShield Supplements from any of the three approved insurers.

They complement ElderShield by offering additional benefits at different pricing levels. Premiums for ElderShield Supplements can be paid using Medisave (up to a limit of $600 per year per person insured) or by cash.

Click here for more information on ElderShield Supplements or to contact any of the 3 insurers.

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Long-term Care Financing Schemes

Caring for an elderly loved one with long-term care needs can be challenging. ElderShield is one of several financing sources that Singaporeans who require long-term care can tap on.

For more details on the other financial help available for you and your family, check out the Singapore Silver Pages under the Agency for Integrated Care (AIC).

Frequently Asked Questions

Have more questions? Check out our Frequently Asked Questions on ElderShield.

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