Clarifications

We advise members of the public to not speculate and/or spread unfounded rumours.  Please visit this page for updates on the COVID-19 (Coronavirus Disease 2019) situation.

  • 03 Apr 2020: Singapore General Hospital (SGH) is aware of a fake memo bearing the SGH logo circulating on social media and text messaging platforms that Prime Minister Lee Hsien Loong has tested positive for COVID-19.

    This is untrue. Please click here for SGH's clarification.

  • 1 April 2020: We are aware that there are COVID-19 April Fool’s pranks circulating on Whatsapp and social media. We urge public not to spread fake news and misinformation about COVID-19. Singaporeans are relying on internet and media for vital information for COVID-19, and these jokes, while benign in nature, may fan the spread of misinformation resulting in severe consequences. If you have received files from unknown or unverified source, do not click on it, or forward it further.
  • 27 Mar 2020:  We are aware of a message circulating on social media and text messaging platforms about a Safe-Distancing Ambassador who allegedly issued a $300 fine to a person for sitting on a seat which was marked as ‘not to be occupied’. We wish to clarify that this false.

    Safe-Distancing Ambassadors are deployed to help ensure that safe distancing measures are complied with. They do not issue fines. Please click here for more information.

  • 27 Mar 2020: We are aware of scammers using automated voice calls or impersonating as MOH staff or contact tracing team, asking users to provide personal information including financial details, or collect documents from the Ministry. We wish to clarify that:
    -  MOH will not ask for your financial details during contact tracing; and
    -  MOH will not ask you to collect documents from us, if you do not have existing matters with us.

    When in doubt, please verify the authenticity of phone calls by calling MOH hotline at 1800-333-9999. It is a good practice to always verify the authenticity to instructions before offering any personal information or making payments to anyone.
  • 23 Mar 2020:  MOH would like to clarify that the World Health Organisation had reaffirmed that the COVID-19 virus is spread mainly through droplets. However, the WHO noted that certain specialised procedures performed in healthcare settings may cause the virus to be aerosolised, and recommended that healthcare professionals take extra precautions in such settings. All hospitals in Singapore have put in place these extra precautions since the start of the outbreak.
  • 21 Mar 2020:     MOH is aware of a message requesting volunteers to man our call centre. We wish to clarify that this is not true.
  • 19 Mar 2020:    MOH is aware of a rumour circulating that two men infected with COVID-19 broke Quarantine Order and ran away from a hospital. This is not true. As of 19 March, 5pm, no confirmed COVID-19 cases left any Singapore hospital without proper discharge procedure.
  • 28 Feb 2020:     MOH is aware of a rumour circulating on social media that a foreign domestic worker had passed away from COVID-19 in Singapore. This is not true. She was tested for COVID-19 and found to be negative.

As of 4pm on 28 Feb 2020, there has been no fatality related to COVID-19 in Singapore. We advise members of the public to not speculate and/or spread unfounded rumours. Please visit www.moh.gov.sg for updates on COVID-19 situation. 

  • 27 Feb 2020:     MOH has received feedback from members of the public that they have received phone calls asking them to visit MOH’s offices to collect documents. We wish to inform all members of the public that the calls are not made by MOH. We wish to clarify that we will not require anyone to collect documents from MOH’s offices if they do not have any existing matter with us.

We urge everyone to verify the authenticity of phone calls claiming to be from MOH by calling our General Hotline at 6325 9220. It is a good practice to always verify the authenticity of instructions before offering any personal information or making payments to anyone.

  • 14 Feb 2020:  There were false statements on The States Times Review Facebook page on the current COVID-19 situation in Singapore.  Please click here for the facts of the case.
     
  • 13 Feb 2020: A graphic that was aired on CNA’s Asia Tonight TV bulletin at 8pm on Thursday (13 Feb) mistakenly listed a coronavirus death to Singapore. The table, showing the tally of confirmed COVID-19 cases, misattributed a coronavirus death to Singapore, instead of Hong Kong. The error was corrected immediately on-air in the same bulletin. Please click here for more information.  
     
  • 8 Feb 2020: MOH is conducting contact tracing to identify individuals who had close contact with the confirmed cases of COVID-19. Please note that we do not ask for any financial details during our call to you. If you receive a contact tracing call from MOH and wish to verify the authenticity of the phone call, please call the MOH General Hotline at 6325 9220. 
     
  • 7 Feb 2020: There has been a message circulating of a death in Singapore due to COVID-19. This is false. As of 2pm, 7 Feb, there are no deaths due to the virus in Singapore.
      
  • 7 Feb 2020: A fake screengrab of a CNA tweet was circulated widely on social media saying that all schools including polytechnics and universities are to close next Monday (10 Feb) due to the ongoing COVID-19 outbreak. This is untrue. The image, which is being circulated on messaging app WhatsApp, appears to have been a doctored screengrab of another tweet sent out by CNA. Click here for clarification from CNA.
     
  • 01 Feb 2020:  There is a WhatsApp message circulating with a list of alleged places where suspected or confirmed cases of COVID-19 have been. This is false. There is no need to avoid places where persons with suspected or confirmed cases of COVID-19 have been.  The risk of infection from transient contact, such as in public places, is low. There is also currently no evidence of community spread.

  • 31 Jan 2020:  There was a false statement on The States Times Review Facebook page on the supply of surgical masks.  We would like to assure public that there is sufficient supply of masks, if we use them sensibly and responsibly.  Please click here for more information.

  • 31 Jan 2020:  On 30 Jan 2020, a website called ‘City News’ published an article titled “BREAKING NEWS: Singapore records six more coronavirus case, total of 16 now” claiming that five Singaporeans have contracted COVID-19 without going to China.  This is not true.  As of 9pm on 30 Jan 2020, there is no local transmission of COVID-19 in Singapore.  All confirmed cases in Singapore to date are Chinese nationals who travelled from Wuhan.  Please click here for more information.  

  • 28 Jan 2020:  There were posts by several Facebook users claiming that Woodlands MRT was closed for disinfection due to a suspected case of the COVID-19 infection. The posts also urged members of the public not to go to Woodlands MRT.  This is not true. Woodlands MRT was not closed on 28 Jan 2020; it was fully operational.  Please click here for more information. 

  • 26 Jan 2020:  On 5.50pm on 26 Jan 2020, a Hardware Zone Forum post claimed that a 66 year old man died in Singapore from a newly identified virus that caused him to develop severe pneumonia.  As of 11pm on 26 Jan 2020, there have been no deaths among confirmed cases of the COVID-19 infection.  Please click here for details.  

  • 25 Jan 2020:  MOH is aware of rumours circulating online that an individual has died of the COVID-19 infection at a shopping mall in Singapore.  We would like to clarify that there had been no deaths among suspect or confirmed cases.  

  • 25 Jan 2020:  The Immigration and Checkpoints Authority (ICA) is aware of rumours circulating online that more than 100 arriving travellers from Wuhan were denied entry into Singapore.  ICA would like to clarify that this is untrue and the alleged incident did not take place. ICA advises members of the public not to speculate or help spread unfounded rumours.  They can also visit MOH’s website for updates on the COVID-19 situation.  Please click here for more information.  

  • 24 Jan 2020:  A message on COVID-19 has been circulating on WhatsApp asking the public not to visit certain public hospitals. We would like to clarify that all public hospitals have strict protocols to handle and manage suspect cases related to the Coronavirus Disease 2019. Suspect cases presented at the hospitals will be immediately isolated and further assessed. If you receive this message or any other unsubstantiated information over WhatsApp or other platforms, we urge you not to forward or circulate them.

  • 24 Jan 2020:  We refer to recent reports of a suspect case at Eastpoint Mall.  We have verified that a patient, who was seen at the Raffles Medical clinic at Eastpoint Mall on 23 Jan 2020, was subsequently transported via dedicated ambulance to the hospital for further investigation.  We would like to assure the public that this is part of the protocols that MOH has put in place to safeguard public safety.  Please visit this page for updates on the latest situation.