FAQs on the COVID-19 Situation

Last updated 27 Mar 2020

General Information about COVID-19 Situation

Q

What are Coronaviruses?

 

Coronaviruses (CoV) are a large family of viruses causing illnesses ranging from the common cold to pneumonia (a more severe lung infection). A new coronavirus strain has been identified in Wuhan, China. Coronavirus Disease 19 (COVID-19) has caused cases of severe pneumonia in China and cases have been exported to other countries and cities.

Q

How does COVID-19 spread?

 

There is human-to-human transmission of COVID-19. For now, the evidence suggests spread is mostly via droplets. The virus is carried within droplets emitted from an infected person over a short distance, such as when the person coughs or sneezes. If these droplets come into contact with the eyes, nose or mouth of another person, directly or indirectly through hands that have come into contact with these droplets, the other person may become infected. Members of public are advised to remain vigilant and observe good personal hygiene practices.

MOH is closely monitoring the evolving situation and members of public are advised to check the MOH website for updates.

Q

What are the symptoms of COVID-19?

 

The symptoms of COVID-19 infection are similar to that of regular pneumonia. Typical symptoms include fever, cough and shortness of breath.

Q

What is the treatment for COVID-19?

 

Supportive treatment is provided based on the patient’s clinical condition. No proven specific treatment or anti-viral drug for COVID-19 is currently available.

Q

Is the disease deadly? How is this compared to SARS?

 

The situation is evolving and many characteristics of the virus and how it may affect people are still unclear. However, current information suggests COVID-19 can cause severe disease and death in 2% to 3% of people with the infection, especially among the elderly and those people with underlying health problems or compromised immune systems.

 QEvidence suggests that the COVID-19 may have originated from animals. Do I need to avoid live animals locally, including my pets? 

 No. MOH’s advice is meant primarily for members of the public who are overseas or planning to travel overseas, and may come into contact with live animals, poultry and birds. Currently, there is no evidence of animal-to-human transmission in Singapore. Hence, there is no known risk of people being infected by COVID-19 through their pets or other animals.

 QIs the virus found in animals locally? 

 NParks has biosurveillance programmes to quickly detect animal diseases, including COVID-2019. So far, we have not detected it in animals in Singapore.

Q

If I defer my travel, will travel insurance cover my trip cancellation, postponement of flight tickets and hotels? How do I go about seeking refund?

 

You are advised to check with your respective travel insurance providers for information on coverage and compensation.

Q

How are the frontline workers, e.g., airline staff, healthcare workers, checkpoint staff, protected, to make sure that they do not get sick and spread the diseases?

 

Employees working in the various sectors would have received sector-specific advisories, which include measures and precautionary measures that employees and employers can take. 

Please refer to the sector-specific advisories for more details.


On Masks and Personal Protective Equipment (PPE)


Please click here for more FAQs on Masks (e.g. mask distribution, supplies and stockpiling).  

Q

Who should wear a mask?  What kind of mask should I wear? 

 

For the general public who are not having any symptoms at all and are well, there is no requirement to wear a mask. 

As a good hygiene measure, people who are not well and have respiratory symptoms should wear a mask so that they do not spread any infection to other people. Anyone who has symptoms should see a doctor as soon as possible, to make sure that they remain well. 

In the case of COVID-19, we know that the infection is spread through droplets. Wearing a mask will protect other people when someone with respiratory symptoms coughs or sneezes, as the mask would trap those droplets and prevent those droplets from spreading and disseminating.

As such, a surgical mask is sufficient for this case and fulfils the important function of preventing a spread if worn properly. The mask should be changed if it gets soiled or stained.

(see Advisory on Wearing Masks, under the section “Content you can use”)

 Q

Will the Government be issuing masks for public?

 

In February 2020, the Government distributed a pack of four masks to each household. These are to be used when you are sick and need to see a doctor.

The mask collection exercise concluded on 29 February 2020.  We are heartened that residents were mindeful and only collected the masks if their family needed them. 

The remaining masks will be returned to the national stockpile to ensure that our healthcare institutions and those in need can have access to the necessary supplies.

Q

Why are SCDF medical crews seen to be wearing personal protective equipment when responding to emergencies?


SCDF may implement precautionary measures to provide protection for its ambulance medical crews when dealing with emerging infectious diseases. With the DORSCON level being raised to orange, ambulance medical crews will don personal protective equipment (masks, gloves, gowns, caps and goggles) when responding to all cases. 

These are precautionary measures, and not confirmation of a case of COVID-19.

Q

Why do healthcare professionals use an N95 mask and don full personal protective equipment (PPE), including goggles, then?

 

When dealing with infectious diseases, healthcare workers are required to wear the personal protective equipment (PPE), including N95 and goggles, as they are in close contact with patients and their bodily fluids.

As such, the PPE is needed to create a barrier between healthcare workers and the infectious agents from the patients, and to reduce the risk of transmitting micro-organisms from healthcare workers to patient(s).

Q

If Singapore has enough masks, why can’t the Government release more masks from the national stockpile to retailers or distribute to households?

 

We have sufficient supply of surgical masks available in Singapore, so long as we use them responsibly.

The Government is prioritising the use of the stockpile to ensure that our healthcare workers at the frontline of this battle and the most vulnerable in our society, including those who have fallen ill, are taken care of.

Meanwhile, there is a surge in global demand for masks and uncertainty on whether this infection will be prolonged. Singapore is also not the only country that has been affected by COVID-19. This has resulted in a global shortage of many items such as surgical masks. The Government is working with the retailers to identify new sources of masks and to expedite the shipment of masks and other in-demand items.



COVID-19 Infection Symptoms and Seeking Medical Attention


Q

How long is the incubation period? If somebody travels to cities with confirmed cases, how many days of no-symptoms after the travel, will he/she then be considered clean and disease-free?

 

Data from cases in China suggests that the incubation period is around 14 days.

Therefore, travellers are advised to monitor their health closely for at least 2 weeks upon return to Singapore. You are advised to seek medical attention promptly if you feel unwell, and to also inform your doctor of your travel history.

Q

I would like to seek medical attention as I have a cough and runny nose and have recently travelled to the countries with confirmed cases of COVID-19. Should I go to the GP or do I have to go to A&E?

 

If you have recently travelled overseas, and are feeling unwell with a fever, or respiratory symptoms (such as cough, runny nose), please seek medical attention promptly. You can go to any of the Public Health Preparedness Clinics (PHPCs), as well as polyclinics. You may look for a PHPC near you at www.phpc.gov.sg. All cases fulfilling the suspect case definition seen at various healthcare settings will be reported to MOH immediately and referred to hospitals for further assessment and treatment.

QAre discharged COVID-19 patients infectious?
 

No. COVID-19 patients in Singapore are discharged only when fully recovered and no longer transmitting the virus.

Prior to discharge, two swab tests at least 24 hours apart are done, using sputum samples, nasal or throat swabs. Doctors may also conduct tests with fecal or urine samples. Tests on consecutive days have to be negative before patients can be discharged. Patients are also given a date for follow-up at the hospital.

Confirmed Cases and Contact Tracing


QCan MOH provide more information about the whereabouts of the confirmed cases? What if I suspect that I have been at the same place as the confirmed cases? What should I do?

Contact tracing will be conducted to identify close contacts of the confirmed cases. 

If you are deemed to be a close contact of a confirmed case, you will be contacted by MOH officials and advised on the measures that you should take. Close contacts are defined as: (i) anyone who had provided care for or has had close physical contact with the patient; (ii) anyone who had stayed at the same place as a confirmed case. The health status of all close contacts will be monitored closely for 14 days from their last exposure to the patient. Those who develop symptoms will be brought to the hospital via a dedicated ambulance for further assessment.

Transient contacts can be described as anyone who had interacted with the confirmed case for short periods of time, such as passing by each other in the corridor or being on the same public transport or in the same public spaces. The risk of infection from transient contact is assessed to be low. 

QMy friend sent me a message to avoid a certain location as there has been a suspected case reported. Should I be concerned?

 There is no need to avoid places where suspected or confirmed cases of COVID-19 have been. The risk of infection from transient contact, such as in public places, is low. There is also currently no evidence of widespread sustained community transmission. Members of public are advised to adopt good personal hygiene practices, such as washing your hands frequently with soap, and wearing a mask if you are unwell.

NEA has been liaising closely with, and providing support to, residents and owners of premises, to ensure that the cleaning and disinfection of areas is done in accordance with NEA’s guidelines. For places exposed to confirmed cases, NEA has also been giving advice and supervising the cleaning and disinfection works. In addition, NEA has issued sanitation and hygiene advisories to premises and facilities with high public access like hotels, commercial buildings and F&B outlets, including hawker centres.

Please click here for guidelines on environmental cleaning and disinfection of COVID-19 in non-healthcare premises and in residences.

QI stay near a Government Quarantine Facility. Should I be concerned? 

  
 Persons served with Quarantine Orders (QO) are required to stay in their designated location at all times within the allocated quarantine period. They will not be allowed to use common facilities within the Government Quarantine Facility (GQF). There will also be no visitors to the QO persons, and food/ necessary supplies will be delivered to them.

There are also security measures in place to ensure compliance to GQF guidelines. Thus, persons served with QO will not able to mingle with the larger population. All staff working at the GQF are also provided with personal protective equipment (PPE). GQFs also undergo rigorous cleansing and hygiene regimes in accordance with MOH and NEA guidelines.

QWhat is a Community Isolation Facility (CIF)? How is this different from the Government Quarantine Facility?

The Community Isolation Facility is modelled after the existing Government Quarantine Facilities, and is managed with a high level of infection control. Patients who are clinically fit for discharge but are still COVID-19 positive will be isolated and safely cared for in this facility until they are tested negative for COVID-19. 
QCan organisations collect, use and disclose personal data (including NRIC/FIN/passport numbers) of visitors to premises for the purposes of contact tracing and other response measures in the event of a COVID-19 case?

 Organisations may collect personal data of visitors to premises for purposes of contact tracing and other response measures in the event of an emergency, such as during the outbreak of the COVID-19.

In the event of a COVID-19 case, data can be collected, used and disclosed without consent to carry out contact tracing and other response measures, pursuant to sections 1(b) of the Second, Third and Fourth Schedules to the Personal Data Protection Act (PDPA), as this is necessary to respond to an emergency that threatens the life, health or safety of other individuals.

As organisations may require NRIC/FIN/passport numbers to accurately identify individuals in the event of a COVID-19 case, organisations may collect visitors’ NRIC, FIN or passport numbers for this purpose.

Organisations that collect such personal data must comply with the Data Protection Provisions of the PDPA, such as making reasonable security arrangements to protect the personal data in their possession from unauthorised access or disclosure, and ensuring that the personal data is not used for other purposes without consent or authorisation under the law.

Please click here for more FAQs on PDPA.

QI have received a call from MOH saying that they are contacting me for contact tracing purposes. How do I verify if that is true?

To verify the authenticity of a contact tracing call, you may wish to:

1. Take down the number which the caller is calling from

2. Call MOH’s general hotline at 6325 9220 and provide them the caller’s number

3. If the call is authentic, the contact tracing team will call you back within 30mins to 1 hour.

Please note that MOH will not ask for your financial details when conducting tracing or divulge any details of confirmed cases. We will also not ask you to collect documents from us, unless you have existing business with MOH.

[Updated] Public Health Travel Advisory


Q[Updated 18 Mar] What is the current public health travel advisory? 
 MOH advises Singaporeans to defer all overseas travel.  Please refer to this press release for more information. 
 Q[Updated 24 Mar] What are the current border restrictions for Singapore?
 

Travel History in the last 14-days in Countries/Regions

For Singapore Residents and Long-Term Pass Holders

For Short-Term Visitors

Hubei province (mainland China) 14-day quarantine Not allowed entry or transit
All other countries (as of 23 Mar 2020, 2359 hours)
14-day Stay-Home Notice

All holders of Work Pass (and their dependants), Long-Term Visit Pass, Student’s Pass, as well as those who have been granted In-Principal Approval for Work Pass and Long-Term Pass must obtained approval from MOM/ICA before they commence their journey to Singapore.
Not allowed entry or transit

 QWhen and how will the travellers be issued Stay-Home Notice?
 

All travellers who are required to serve the Stay-Home Notice will be issued an official hard-copy notice upon arrival at Singapore’s checkpoints.

 QWhat are the other precautions taken at the borders?
 From 4 Mar 2020, 2359 hours, travellers entering Singapore and exhibiting fever and/or other symptoms of respiratory illness are required to undergo a COVID-19 swab test at the checkpoint.

The COVID-19 swab test kit deployed at checkpoints allows us to test beyond persons who are referred to hospitals, and extend testing to lower-risk symptomatic travellers as an added precautionary measure. The additional testing capability deployed upfront at checkpoints further increases our likelihood of detecting imported cases at the point of entry.

*Travellers who meet the clinical suspect case definition will be conveyed directly to the hospital.

 QWhat if the traveller refuses to undergo testing?
  Singapore Permanent Residents and long-term pass holders who refuse testing may have their immigration facilities and work pass privileges revoked or the validity shortened. All travellers, including Singapore Citizens, who do not comply with the testing or who cannot be contacted subsequently may face penalties and can be prosecuted under the Infectious Diseases Act.

 QWill the Stay-Home Notice be issued retrospectively to all travellers who have returned from the affected countries 14 days before the effective date?

The border restrictions are applicable to all new travellers arriving from the stated effective time and date.

Q

All US/UK returnees from 25 March 2020, 2359 hours will serve their Stay-Home Notice (SHN) in dedicated facilities. If I have returned before that and am currently serving out my SHN in my home, can I apply to be transferred to the dedicated facilities?

 

Yes, you may wish to apply to be transferred to the dedicated facilities at go.gov/sg/shnhotelneeds

QAll US/UK returnees from 25 March 2020, 2359 hours will serve their Stay-Home Notice (SHN) in dedicated facilities. If I arrive in Singapore after that, can I serve my SHN at home?
 No. All US/UK returnees arriving in Singapore after 25 March 2020, 2359 hours will have to serve their SHN in dedicated facilities provided by the Government. 

Please fill up the form at go.gov/sg/shnhotelneeds so that we can make arrangements for you and your family.

QI came back from countries other than the US/UK, but wish to serve my SHN outside of my home. Where can I do that? Will Government pay for my stay?


If you are looking for alternative accommodation during this period, you may consider the local hotels on this list:go.gov.sg/SGN-shnaccom

The Government will not be paying for your stay. If you have difficulties finding an accommodation to serve your SHN, please register at go.gov.sg/shn-hsg.


[Updated] Leave of Absence (LOA), Stay-Home Notice (SHN) and Quarantine Order (QO)

Q

What is the difference between being issued a Quarantine Order (QO), being under a Leave of Absence (LOA) and being under a Stay-Home Notice (SHN)? 

 

A QO is a legal order issued to individuals under the Infectious Diseases Act and thus has legal force with severe penalties for non-compliance. A QO is issued to quarantine or isolate an individual who is, or is suspected to be, a carrier of an infectious disease or a contact of a person confirmed to have an infectious disease. This is with the aim of limiting the spread of the virus in the community. Quarantine usually occurs in the home but can also be served in dedicated Government Quarantine Facilities (GQFs) or hospitals, should the individual not have suitable accommodation in Singapore.

A Leave of Absence (LOA) is a precautionary measure. We urge those who are on LOA to be socially responsible and comply with the LOA, to prevent possible transmission of infections. Persons on LOA should remain in their residences as much as possible, minimise having visitors and maintain good records of persons with whom they come into close contact. Persons on LOA may leave their residences for daily necessities or to attend important matters, but they must minimise time spent in public spaces and contact with others.

A Stay-Home Notice (SHN) is stricter than the LOA regime. Those placed on SHN will have to remain in their place of residence at all times, and should not invite visitors to their residence.

Q

I am employed. Does being under a Quarantine Order (QO) utilise my quota for medical leave or hospitalisation leave?

 

Employees who are served a Quarantine Order (QO) will be deemed to be on paid sick leave. The period of absence from work would be treated as paid hospitalisation leave, as part of the employees’ hospitalisation leave eligibility under their employment contracts or agreements.  

Please refer to this advisory by the Ministry of Manpower (MOM).  

Q

What must I do when I am being quarantined? How will it affect my household members?

 

Those under quarantine are not supposed to come into contact with others in order to avoid the possibility of the spread of virus through person-to-person contact. Hence, those under quarantine will need to be isolated from and cannot physically interact with others living in the same premises.  A home quarantine package with basic necessities will be provided to individuals who have been quarantined.  

You should also monitor your temperature and report your health status at least 3 times a day, and inform your Quarantine Order (QO) Agent if you feel unwell or need any assistance.  

Should your household members display symptoms associated with the virus, they will need to be taken to a hospital and treated as suspect cases.

Q

How will those who are under quarantine orders at home be monitored?

 

Individuals under quarantine will be monitored by video calls at least three times a day.

Spot checks will be carried out to ensure that they strictly adhere to the conditions under the Isolation / Quarantine Order (QO) during the period specified. If they are found to be non-compliant, the Director of Medical Services may require them to wear an electronic tag or order that they be detained and isolated in a hospital or in any other suitable place. It is an offence if they do not comply with the conditions listed in accordance with the QO.

Q

If I need to go out to attend to urgent matters, what should I do?  What will happen if I break quarantine?

 

Persons under quarantine must not leave their designated location for any reason. Should they require assistance for daily needs beyond what is provided for under the home quarantine package, they should arrange with their relatives / friends to purchase groceries and assist in their daily needs whenever necessary. If they urgently need to leave their place of isolation / their home for matters needing personal attention which cannot be postponed, they must first seek the permission of the Quarantine Order (QO) Agent.

Spot checks will be carried out to ensure that they strictly adhere to the conditions under the Isolation / Quarantine Order during the period specified. If they are found to be non-compliant, the Director of Medical Services may require them to wear an electronic tag or order that they be detained and isolated in a hospital or in any other suitable place. It is an offence if they do not comply with the conditions listed in accordance with the QO.

Q

I have been in recent contact with someone who has been issued a Quarantine Order (QO). What should I do?

 

Persons issued with a Quarantine Order are individuals assessed to have had close contact with a confirmed case, and they are generally well and have no symptoms.

We would advise you to monitor your health closely. If you have fever, cough or runny nose, wear a mask and seek medical attention promptly. Call the clinic ahead of your visit and inform the doctor of your symptoms as well as your travel history, if any.

Q

I heard that people who are served a Quarantine Order (QO) will receive $100 a day under the Quarantine Order Allowance (QOA). Is that true?

 

The Quarantine Order Allowance is set up to mitigate financial impact for those who have been served Quarantine Orders. When they have completed their quarantine order, claims of $100 per day can be made by self-employed Singapore Citizens or Permanent Residents, and by Singapore-registered companies whose employees under QO are Singaporean Citizens, Permanent Residents or Workpass Holders.

Please refer to this factsheet for more information. You can also approach your QO agent for further queries.  

Q

I am an employer.  How do I know if my employees have been issued a Quarantine Order (QO)?  How do I apply for the Quarantine Order Allowance (QOA)? 

 

A Quarantine Order (QO) agent will get in touch with your employee if he/she has been issued a QO.  Your employee should notify you that he/she has been issued a QO. 

You can only apply for the Quarantine Order Allowance (QOA) after your employee has completed the quarantine. The person under quarantine will receive the QOA form at the end of the quarantine and pass it to the employer.  This is to ensure that he/she has fully compiled with the QO, under the Infectious Disease Act. The employer can then submit the form to MOH for processing.  

Please refer to this factsheet for more information.  

Q

If I am unemployed, but under a Quarantine Order (QO), who can I go to for social and financial assistance?

 

If you are unemployed, but under a Quarantine Order (QO), and need social or financial assistance, please contact your QO agent for further assistance.

Q

What must I do when I am on a Leave of Absence (LOA)? How will this affect my household members?

 

If you are placed on a Leave of Absence (LOA), you should remain in your place of residence, and monitor your health closely. You should seek medical attention promptly if you feel unwell, and also inform your doctor of your travel history, if any. You are advised to minimise visitors to your residence, and maintain a record of people you come into contact with. You should also avoid crowded places and minimise contact with others.

Please refer to the Health Advisory for Persons Placed on Leave of Absence (LOA) for more details.

It is not necessary for household members to be segregated from the person placed on LOA, and you can continue to share the same room/apartment. But household members are encouraged to reduce interaction and minimise contact with persons placed on LOA.

Please refer to the Advisory for Individuals Sharing Residential Spaces with Persons on Leave of Absence (LOA)

QWhat must I do when I am issued a Stay-Home Notice? How will this affect my household members?

 

If you are issued  a Stay-Home Notice (SHN), you will have to remain in your place of residence at all times during the 14-day period. This is stricter than the existing LOA regime, which had allowed returnees to leave their home briefly. You should make your own arrangements to procure food and daily necessities. This could include requesting your house and dormitory mates to help procure these for you or ordering home delivery services. We will also provide support for those who need help:

a.      Singapore Citizens, Permanent Residents (PRs) may contact the MSF ComCare Hotline at tel: 1800 222 0000.

b.     Long Term Visit Pass (LTVP) holders can seek assistance from the People’s Association at tel: 6344 8222.

c.      Students can seek assistance from their schools and institutions, or the Ministry of Education. For pre-schoolers, please contact the Early Childhood Development Agency (ECDA) at tel: 6735 9213.

d.     Those on work passes can seek assistance from their employers or MOM at tel: 6438 5122.

Your household members may continue to live with you and carry on with their daily activities.  However, you and your household members should observe good personal hygiene practices (please click here for the Advisory for Individuals Sharing Residential Spaces with People Issued Stay-Home Notice). If you become unwell, avoid contact with your family members and seek medical attention immediately.  

QIs a doctor’s letter required for employers/ self-employed persons to apply for financial support under the Leave of Absence Support Programme (LOASP) from MOM?

 

No, a doctor’s letter is not necessary to apply for Leave of Absence Support Programme (LOASP).

Eligible employers and self-employed persons who wish to apply for support under LOASP should submit their application with the required documents at www.mom.gov.sg/loasp.

 QDo I need to go to the doctor to get tested at the end of the 14-day LOA/SHN period, so that I can be cleared to go back to work/school?

 No. Individuals who have ended the 14-day LOA/SHN period without developing any symptoms do not need any certification from a doctor before resuming their normal activities. They will not be offered diagnostic testing. Individuals who are well should NOT be visiting GPs, polyclinics or Emergency Departments to seek a doctor’s letter to return to school or work, as this puts them at unnecessary risk of exposure to others who are unwell.


[NEW] Safe Distancing Measures



QWith the latest advisory on safe distancing measures (announced on 24 March 2020), what are some of the activities that will be suspended?

The following activities will be suspended from 26 March 2020, 2359hrs until 30 April 2020 (this may be extended if the situation does not improve):

Entertainment Venues

·         All bars and entertainment venues including night clubs, discos, cinemas, theatres, and karaoke outlets are to be closed.

·         Activities in food and beverage venues such as live music or karaoke, which are likely to cause patrons to congregate will have to cease.

·         Organised tours in public venues (e.g., sightseeing or guided walking tours) are to be suspended.
Tuition and Enrichment Classes

·       All centre-based tuition and enrichment classes must be suspended. This is to reduce the intermingling of students from different schools and enhance the safety of other students.

Faith-based Activities

·       All religious services and congregations will be suspended. Places of worship (e.g., temples, mosques, churches) may remain open for private worship and essential rites, subject to group sizes of 10 persons or fewer at any one time.

Events and Mass Gatherings

·       All events and mass gatherings (e.g., conferences, exhibitions, festivals, concerts, sporting events, trade fairs) must be deferred or cancelled, regardless of size.

For more information, please refer to here.

 QWill the retail malls and other attractions, such as zoo, be closed too?
 

Public venues such as retail malls, museum and attractions, where contact is more transient, may remain open. However, operators are to ensure the following:

·       At any one time, the venue should not have more than one person per 16 square metres of usable space.

·       Groups much not exceed 10 persons. Shows within attractions (indoor and outdoor), group tours at the museums, and open atrium sales events will be suspended.

·       Disperse congregations and provide an environment that allows at least 1m physical spacing between patrons. These include queues and waiting areas. Operators are encouraged to offer services by appointment or through digital where possible, to minimise queues. Crowds should be quickly dispersed.

For more information, please visit this link.

 Q How will safe distancing be implemented at F&B outlets?
 Tables and seats for different groups of diners must be at least one metre apart. We understand that diners who are already typically in close contact (e.g. family members) may want to be seated close together. As a matter of good discipline, we encourage all persons including families to practise safe distancing and try to adhere to the requirements where practicable.

Groups of diners must be limited to 10 persons or fewer. F&B establishments must disperse congregations of more than 10 persons by splitting the group into separate tables and ensuring a distance of at least 1m between tables.

F&B establishments with fixed seating must mark out seats which should not be used. They must ensure that unrelated diners are seated at least 1m apart from one another.

 QCan private events and social gathering (e.g., wake, weddings) go ahead?
 

All social events and gatherings involving more than 10 persons at any one time should be cancelled and deferred. These include private celebrations like birthdays and weddings.

For funeral and wakes, attendance should be limited as far as possible to family members only, and gatherings of 10 or fewer people at any one point. We understand the need for friends to pay their last respects and give comfort to families in their grief, but would like to urge public to do your part in minimising social interactions so that we can slow down the spread of the virus together.

 QWill gyms, swimming pools and fitness studios (e.g., yoga studios) stay open?
 

Yes. For gyms and swimming pools, the operating capacity must be kept to no more than one person per 16 square metres of usable space at the gym. For studios, classes should have no more than 10 persons, with at least 1m spacing between them at all times.

Wading pools and feature play pools will be closed till further notice.

For further information, please visit this link.



On Public Health Preparedness Clinic (PHPC) Scheme


The Ministry of Health (MOH) is re-activating the Public Health Preparedness Clinics (PHPCs) to focus our primary care efforts to better detect and manage COVID-19 infections.  Please click here for more information from the press release.

From 18 February, the PHPCs, as well as polyclinics, will provide special subsidies for Singapore Citizens and Permanent Residents diagnosed with respiratory illnesses (e.g. common cold).  Please click here to find a PHPC located near you.  

You may also refer to this link for the FAQs on the PHPC Scheme. 

FAQs for various sectors (e.g. Education, Tourism)


Various ministries and agencies have sector specific FAQs on the COVID-19 situation:
- For Education Sector:  Ministry of Education  (MOE)
- For Employers and Employees:  Ministry of Manpower (MOM)
- For Tourism Sector:  Singapore Tourism Board (STB)
- For Food Industry:  Singapore Food Agency (SFA) 
- For Businesses:  Enterprise Singapore (ESG)



FAQs on Health Advisory for Persons issued Stay-Home Notice (SHN)  


Health Advisory for Persons issued Stay-Home Notice (SHN) - Updated 25 Mar 2020
Advisory for Individuals Sharing Residential Spaces with Persons issued Stay-Home Notice (SHN) - Updated 25 Mar 2020

About being issued Stay-Home Notice (SHN)


Q1

Do I need to be on Stay-Home Notice?


As Singapore’s border restriction measures will evolve according to the global situation, you are advised to check the Ministry of Health website (https://www.moh.gov.sg/covid-19) for the latest measures.

Q2

How should I get from the airport/ checkpoint to my place of serving SHN?


You should make your own transport arrangements, but wear a mask and avoid public transport. Sit alone at the back seat of the car or taxi, with windows down and the air-conditioning turned off. You should also handle your own luggage.

Q3

Can my family members continue to stay with me during this time? Are they at risk of infection?


Your family members may continue to live in the same house. However, you and your family should avoid contact with each other and observe good personal hygiene practices (refer to guidelines).

If you are living with a vulnerable person, consider alternative accommodation for yourself or the vulnerable person. 

If you become unwell, seek medical attention immediately.

Q4

What if I require medical attention while on SHN?
 For life-threatening cases such as cardiac arrest, active seizures, breathlessness, major traumas and stroke, please call 995 directly for assistance; and

For non-emergencies (such as cough or fever, follow-up visits for chronic conditions, refilling of prescription, etc.):

a. For Singapore Citizens, Permanent Residents and Long-Term Visit Pass holders, you may contact the People’s Association (PA) at 63448222. PA will assist you to make the necessary arrangements with the nearest Public Health Preparedness Clinic (PHPC) or GP clinic, or to arrange for a house call by a GP (for those with mobility issues). Please inform the staff and doctor of your travel history and that you have been issued a SHN; 

b. For students/ pre-school students, you can seek assistance from your school or MOE/ECDA; and

c. For foreign employees issued with a work pass, you should contact your employer.

You should put on a mask before leaving your house to seek medical attention, and do not take public transport

 Q5

If I am worried about my status (whether or not I am infected), can I go to a hospital / National Centre for Infectious Diseases (NCID) to get tested?

 Diagnostic testing is available for symptomatic individuals who are admitted to hospital on suspicion of infection. If you develop fever, cough or breathlessness, or are feeling unwell, you should seek medical attention (see previous question). Your doctor will assess and refer you to the hospital if necessary. 

Q6

My family members/ flatmates/ tenants have just returned from one of the affected areas. Can I still carry on with my daily activities (e.g. work, school)?

 Yes, the SHN applies only to persons returning from affected areas listed in the advisory, and you should avoid contact with these persons to reduce risk of transmission. You should also continue to monitor your health, observe good personal hygiene and seek medical attention if unwell. 

Q7

Do I need to declare to my employers/schools that I am on SHN?

 Persons who have returned from the affected areas are advised to inform their employers or schools that they are on SHN. This is so that your employer or school can provide the necessary assistance to facilitate your SHN. 

Q8

Can I send my employees/ students to the doctor to get tested at the end of the 14-day period so that they can be cleared to come back to work/return to school? 

 It is not useful to send persons who do not have symptoms to the doctor/ hospital for testing. Such individuals will not be offered diagnostic testing, and will be asked to return home. 

Q9

If I am delivering food/ supplies to a person under SHN, should I wear a mask or other protective equipment to protect myself? 

 There is no need for masks or other protective equipment. The delivery can be conducted in such a way as to minimise contact with the person under SHN. The SHN is a precautionary measure and persons under SHN are not close contacts of confirmed cases. 

Q12

Where do I get the latest information on the disease situation?

 Health advisories and latest information on the local disease situation is available on the Singapore Ministry of Health website at www.moh.gov.sg. For the latest global disease situation, you may wish to refer to information on the World Health Organization website at www.who.int. For queries on SHN, please call the SHN Helpline at 6812 5555.


For Individuals Sharing Residential Spaces with Persons issued Stay-Home Advisories (SHN)


Q1

Can someone live in the same room as a person under Stay-Home Notice (SHN)?


While you can live in the same room as a person under SHN, you are encouraged to reduce interaction and minimise contact with the person under SHN. For example, avoid sharing a bed, limit the time spent together at common areas within the apartment, have separate meal times, ensure that the room has proper ventilation, etc.

Q2

Can persons issued SHN share the same toilet as other occupants in the same household?


You are advised to avoid sharing the same toilet where possible. If it is not practical to do so, avoid using the toilet at the same time and clean toilet surfaces more frequently. You may also wish to allow some time to pass between toilet usage, in order to allow any remaining water droplets after showers to settle to the ground. Sharing the same roll of toilet paper is safe as long as the toilet roll is not stained, soiled or wet.

Do not share towels. 

Q3

I operate a dormitory. Do I need to segregate a person under a SHN from other occupants of the dorm?


While persons under SHN can stay in the same dormitory room as others, where possible and practical, measures to minimise contact between a person under SHN and other occupants are encouraged. Examples of these could include separating belongings of workers to minimise overlapping circulating space, having separate meal times, ensuring proper ventilation, etc..

Do not share beds.




 

FAQs on Health Advisory for Persons placed on Leave of Absence (LOA) 


Health Advisory for Persons Placed on Leave of Absence - 01 Feb 2020
Advisory for Individuals Sharing Residential Spaces with Persons on Leave of Absence - 02 Feb 2020

About being placed on Leave of Absence (LOA)


Q1

Does this advisory also apply to persons who have travelled to the Special Administrative Regions under China?

 

No, this advisory applies only to those who have travelled to mainland China.

Q2

Am I under quarantine orders?

 

No, you are not under quarantine orders. You may leave your place of residence to attend to urgent matters, but are strongly advised to minimise your time spent in public spaces and to avoid social contact.

Q3

Given that this is only an advisory, can I not comply to the guidelines stated?

 

You are strongly advised to comply as a precautionary measure to prevent transmission of disease in your workplace, place of education, or to members of public. Employers and employees have a joint duty to ensure that the employee behaves responsibly during the leave of absence. MOM reserves the right to take action against the employer or employee, if they fail to discharge their duty. Employers can refer to the MOM website for the latest advisories.

Q4

Will my family members and friends who did not travel with me be able to attend work or school?

 

Yes, they may continue with their daily activities as they did not travel to mainland China and do not fall under this advisory.

Q5

Can my family members continue to stay with me during this time? Are they at risk of infection?

 

Yes, your family members may continue to live with you. However, you and your family should observe good personal hygiene practices (refer to guidelines). If you become unwell, avoid contact with your family members and seek medical attention immediately.

Q6

What will happen if I am unwell? Will I be isolated if I turn out to be a confirmed case subsequently?

 

Seek medical attention if you are unwell. Please wear a surgical mask before leaving your residence and avoid taking public transport. Please inform the staff and doctor of your travel history. Your doctor will assess your health and may refer you to hospital if further assessment is necessary. If you are subsequently admitted and tested positive for COVID-19, you will be treated in an isolation room, until you are well enough to be discharged.

Q7

My flatmates/ tenants have just returned from mainland China. Can I still carry on with my daily activities (e.g. work, school)?

 

Yes, this advisory applies only to persons returning from mainland China. However, you should minimise contact with persons under LOA. Those on LOA and others who are living together should continue to monitor your health, observe good personal hygiene and seek medical attention if unwell.

Q8

Do I need to declare to my employers/schools regarding my travel history?

 

Person who have returned from mainland China are advised to inform their employers or schools regarding their travel history. This is so that your employer or school can provide the necessary assistance to facilitate your leave of absence.

Q9

If I am worried about my status (whether or not I am infected), can I go to hospital / National Centre for Infectious Diseases (NCID) to get tested?

 

Diagnostic testing is available for symptomatic individuals who are admitted to hospital on suspicion of infection. If you develop fever, cough or breathlessness, or are feeling unwell, you should wear a mask and seek immediate medical attention at any outpatient clinic. Your doctor will assess and refer you to the hospital if necessary.

Q10Where do I get the latest information on the disease situation?

 

Health advisories and latest information on the local disease situation is available on the Singapore Ministry of Health website at www.moh.gov.sg. For queries, please call the MOH general enquiry hotline at 6325 9220. For the latest global disease situation, you may wish to refer to information on the World Health Organisation website at www.who.int.


For Individuals Sharing Residential Spaces with Persons on LOA


Q1

Can someone live in the same room as a person on LOA?

While you can live in the same room as a person on LOA, you are encouraged to reduce interaction and minimise contact with a person on LOA. For example, avoid sharing a bed, limit the time spent together at common areas within the apartment, have separate meal times, ensure that the room has proper ventilation etc.

Q2

Can persons on LOA share the same toilet as other occupants in the same household?

You are advised to avoid sharing the same toilet where possible. If it is not practical to do so, avoid using the toilet at the same time and clean toilet surfaces more frequently. You may also wish to allow some time to pass between toilet usage, in order to allow any remaining water droplets after showers to settle to the ground. Sharing the same roll of toilet paper is safe as long as the toilet roll is not stained, soiled or wet.

Sharing of towels is not advised.

Q3

I operate a dormitory. Do I need to segregate a person on LOA from other occupants of the dorm?

While persons on LOA can stay in the same dormitory room as others, where possible and practical, measures to minimise contact between a person on LOA and other occupants are encouraged. Examples of these could include separating belongings of workers to minimise overlapping circulating space, having separate meal times, ensuring proper ventilation, etc.

Sharing of beds is not advised.