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Updated as of 07 Jun 2021

Section 1: General


Where do I get the latest information on the disease situation?

A:

For the latest information on the local disease situation and health advisories, please visit the Singapore Ministry of Health website at www.moh.gov.sg.
For the latest information on the global disease situation, you may wish to refer to information on the World Health Organization website at www.who.int.


What are the latest measures for inbound travellers?

A:

Please click here for the latest measures for inbound travellers.

 

What are other precautionary measures taken at the checkpoints?

A:

Travellers entering Singapore and exhibiting fever and/or other symptoms of respiratory illness are required to undergo a medical assessment at the checkpoint. Travellers who meet the clinical suspect case definition will be conveyed directly to the hospital.


What if travellers refuse to undergo testing?

A:

Singapore Permanent Residents and long-term pass holders who refuse testing may have their immigration facilities and work pass privileges revoked or the validity shortened. All travellers, including Singapore Citizens, who do not comply with the testing or who cannot be contacted subsequently may face penalties and can be prosecuted under the Infectious Diseases Act.

 

When and how will travellers be issued the Stay-Home Notice?

A:

All travellers who are required to serve the Stay-Home Notice will be issued an official hard-copy notice upon arrival at Singapore’s checkpoints.

 

How often will the Government review the SHN requirements for travellers from the different countries/regions?

A:

The Government is monitoring the global situation closely and will update border measures, taking into account our understanding of the virus, as well as the developments in other countries/regions. As Singapore’s border measures will evolve as the global situation changes, please check the SafeTravel website for the latest updates.

 

Previously, all returnees were required to serve their SHN in a dedicated SHN facility. Why are we now changing this requirement?

A:

We continually update our border measures, taking into account latest developments in other countries/regions. It is a risk-managed approach. We have also put in place an enhanced SHN surveillance regime (e.g. donning of an electronic monitoring device throughout SHN). Compliance with SHN conditions will continue to be monitored strictly, and strict enforcement action will be taken against those who breach the requirements of the SHN.

 

Why are we requiring persons under Stay-Home Notice to undergo a test before the end of their SHN now?

A:

This is an additional precautionary measure to detect the virus. We will monitor the results of these tests and may make adjustments to the testing requirements over time.


Section 2: Traveller-Specific Queries


I was recently diagnosed with COVID-19 infection. When can I travel into Singapore?

A:

Travellers who are unwell or recently diagnosed with COVID-19 should defer their travels.

To prevent the spread of COVID-19, airlines will deny travellers from boarding an aircraft if they have a recent diagnosis of COVID-19, i.e. first diagnosis made 21 days or fewer from date of travel. Travellers should only schedule their trip to Singapore 21 days after the first diagnosis and after they have fully recovered from COVID-19.


[Updated 07 Jun 21] How do I apply to enter Singapore? Do I need to apply to enter if I am a Singapore Citizen or Permanent Resident?

A:

Singapore Citizens and Permanent Residents do not require prior approval to enter Singapore.

Long Term Pass holders (including those who have been granted In-Principle Approval for a Long Term Pass) must obtain permission for entry from the relevant agency before commencing their journey.

Short-term visitors may enter Singapore: (a) via the Air Travel Pass, if they are travelling from Australia (excluding Victoria State), Brunei Darussalam, Mainland China (excluding Guandong province), and New Zealand; (b) under the Green / Fast Lane arrangements; or (c) with special prior approval. All other short-term visitors are not allowed entry into Singapore at the moment.

For more details, visit https://safetravel.ica.gov.sg

 

When and how can I make payment for my COVID-19 test and dedicated SHN facility?

A:
 Singapore Citizens and Permanent Residents who are required to make payment for the COVID-19 test will be informed separately by the ICA of the payment link. 


For Long Term Pass holders and non-residents, the relevant Singapore authorities approving your entry will send you the payment link, where applicable.

 

I am a Singapore Citizen / Permanent Resident who left Singapore on or after 27 March 2020 and am planning to return. Will I be eligible for Government subsidies and MediShield Life / Integrated Shield Plan coverage should I require COVID-19 treatment after returning to Singapore? Will the government bear the costs of my stay at the dedicated SHN facility if required?

A:

All returnees who left Singapore from 27 March 2020 will be responsible for their COVID-19 inpatient medical bills, should they develop onset of symptoms within 14 days of their arrival in Singapore, but they will be able to tap on regular healthcare financing arrangements  - SC and PRs may access Government subsidies and MediShield Life / Integrated Shield Plan to help pay for their bills, while LTPHs may tap on their usual financing arrangements, such as private insurance. They are also required to pay for their stay at dedicated SHN facilities, where applicable.

For individuals traveling for overseas studies, please refer to [Section 8] below.

 

I am a Singapore Citizen / Permanent Resident who left Singapore before 27 March 2020 and am planning to return. Will I be eligible for Government subsidies and MediShield Life / Integrated Shield Plan coverage should I require COVID-19 treatment after returning to Singapore? Will the Government bear the costs of my stay at the dedicated SHN facility if required?

A:

All returning SC/PR/LTPH travellers who last left Singapore before 27 March 2020 will be responsible for their COVID-19 inpatient medical bills, should they develop onset of symptoms within 14 days of their return to Singapore, but may tap on regular healthcare financing arrangements. They are also required to pay for their stay at dedicated SHN facilities, where applicable.

 

I received my entry approval and/or booked my flight to Singapore before the changes to border measures were announced. Which measures will be applicable to me?

A:

All travellers are required to comply with the prevailing border measures at the point of entry.

If you are required to serve your SHN in a dedicated SHN facility, you will have to pay for your stay at the dedicated SHN facility. All travellers including Singapore Citizens and Permanent Residents would have to pay for their stay at dedicated SHN facilities.

If you are entering Singapore from a country/region that will be eligible for a shorter SHN period, or on-arrival test in lieu of SHN, please contact the agency that issued your entry approval.

 

I am serving my SHN when the changes to border measures (e.g. reduction of SHN duration, replacement of SHN with on-arrival test) were announced. Can I request to shorten my SHN?

A:

No. You need to comply with the prevailing SHN requirements at the point of entry to Singapore. The authorities will not be accepting appeals to shorten SHN.

 

I have obtained entry approval to enter Singapore under the Periodic Commuting Arrangement or Green / Fast Lane. How will I be affected by the latest changes to the SHN requirements?

A:

Incoming travellers under the Periodic Commuting Arrangement (PCA), Reciprocal Green Lanes (RGLs), and Fast Lanes will be subject to public health arrangements prescribed under those travel schemes.

For more information on PCA, RGLs and Fast Lanes, please refer to https://safetravel.ica.gov.sg/arriving/overview

 

I am entering Singapore under the Periodic Commuting Arrangement. How will I be affected by the latest changes to the SHN requirements?

A:

Incoming travellers under the Periodic Commuting Arrangement (PCA) will be subject to public health arrangements prescribed under the PCA travel scheme.

For more information, please refer to https://safetravel.ica.gov.sg/pca/overview

 

I am travelling under the Singapore-Malaysia Reciprocal Green Lane. How will I be affected by the border measures applicable to travellers from Sabah?

A:

Malaysia-based travellers under the RGL will continue to be subject to existing RGL measures (i.e. pre-departure test, on-arrival test, pre-declared controlled itinerary). Returning Singapore-based RGL travellers will be subject to the border measures here.

 

Will the prevailing SHN requirements be the same regardless of the checkpoint of entry?

A:

Incoming travellers under the Periodic Commuting Arrangement and the Singapore-Malaysia Reciprocal Green Lane will be subject to public health arrangements prescribed under those travel schemes. All other travellers entering Singapore via any of the land, air and sea checkpoints will be subject to the prevailing SHN requirements.

For more information, please refer to https://safetravel.ica.gov.sg

 

What health measures will I be subject to upon returning to Singapore after my travel on the Reciprocal Green Lane / Fast Lane?

A:

For more information on RGLs and Fast Lanes, please refer to https://safetravel.ica.gov.sg

 

Why are children aged 12 and below exempted from donning the electronic monitoring device throughout their SHN period?

A:

They will serve their SHN under adult supervision and are therefore exempted from wearing a monitoring device.


[Updated 31 May 21] I am returning to/entering Singapore from Australia (excluding Victoria State), Brunei, Mainland China, or New Zealand. What border measures am I subject to?

A:

Singapore Citizens and Permanent Residents do not require prior approval to enter Singapore.

Long Term Pass holders (including those who have been granted In-Principle Approval for a Long Term Pass) must obtain permission for entry from the relevant agency before commencing their journey. You are not required to apply for an Air Travel Pass.

Short term visitors are required to apply for an Air Travel Pass between seven and thirty calendar days prior to the intended date of entry into Singapore.

All travellers from Australia (excluding Victoria State), Brunei, Mainland China, or New Zealand are required to take a COVID-19 test at the airport on arrival and self-isolate at a declared accommodation until you are informed of your negative test result. Singapore Citizens, Permanent Residents or Long-Term Pass holders may self-isolate at your place of residence. All other travellers may self-isolate at a declared place of accommodation, but it must not be at a residential address. You may refer to the Singapore Hotel Association (SHA) website www.sha.org.sg for the list of hotels approved to receive visitors travelling to Singapore.

For information on the application and border requirements, please visit - https://safetravel.ica.gov.sg.

 

I have an upcoming flight to Singapore. Do I need to take a pre-departure test before travelling to Singapore?

A:

Travellers who are not Singapore Citizens and Permanent Residents and who are required to serve a 21-day Stay-Home Notice (SHN), will be required to take a COVID-19 polymerase chain reaction (PCR) test within 72 hours before departure. Travellers will need to present a valid negative COVID-19 test result in order to board the flight and at immigration in Singapore.

Travellers on stipulated COVID-19 travel channels (e.g. Green/Fast Lane arrangements, or designated Air Travel Bubble (ATB) flights from Hong Kong) are required to comply with prevailing border health conditions stipulated as part of their entry permits.

Please click here for the latest measures.

 

I am transiting via Singapore. Do I still need to have a valid negative COVID-19 test result?

A:

At this point in time, travellers will only be able to transit through Singapore Changi Airport if they are travelling with an airline whose transfer route has been approved. Travellers are encouraged to confirm with their airlines on their eligibility to travel.

Currently, only travellers from Indonesia, or the Philippines who are transiting through Singapore (i.e. Indonesia via Singapore to destination country) will have to present a valid negative COVID-19 test result.

 

I have an upcoming flight to Singapore. What kind of COVID-19 tests will be accepted?

A:

Singapore only accepts RT-PCR test results from labs in the country that are internationally accredited or recognised by the respective Government. The test result memo must state the negative test result in English, date that the test was taken, traveller/s name and either Date of Birth or Passport Number as stated in the passport. If the personal details used are not stated in the passport, the traveller should have the relevant identity document on hand for verification.

 

I have an upcoming flight to Singapore. When must my pre-departure test (PDT) be taken before the flight to be accepted for arrival in Singapore?

A:

Inbound travellers, who are not Singapore Citizens or Permanent Residents and who are required to serve a 21-day SHN, must take a COVID-19 PCR test within 72 hours before departure in order to enter Singapore.

Direct flight

For travellers who take a direct flight, the 72 hours will be counted from the departure of the flight to Singapore.

Connecting flights

For travellers who have to take a connecting flight(s), the 72 hours will be counted from the departure of the first leg only and the total transit duration for the trip must not be more than 24 hours. If the total transit duration is more than 24 hours, a PDT must be taken within 72 hours from the last leg (i.e. the flight to Singapore).

For test result requirements, please refer here.

Travellers on stipulated COVID-19 travel channels (e.g. Green/Fast Lane arrangements, or designated Air Travel Bubble (ATB) flights from Hong Kong) are required to comply with prevailing border health conditions stipulated as part of their entry permits.

 

I am travelling with my child. Will my child be required to undergo a pre-departure test before entry into Singapore?

Are children and infants exempted from the pre-departure test?

A:

All travellers (who are not Singapore Citizens and Permanent Residents) who are required to serve a 21-day SHN will be required to present a valid negative COVID-19 test result as a condition of entry into Singapore.

Travellers aged 6 and below (in that calendar year) are exempted from presenting a valid negative test result.

 

Are returning travellers to Singapore on the Reciprocal Green Lane (RGLs) subjected to the PDT before return to Singapore?

A:

Please click here to find out more on the Reciprocal Green Lane arrangements.

 

I have recovered from COVID-19. Am I required to be tested for COVID-19 before departure for Singapore?

A:

If a COVID-19 Polymerase Chain Reaction test (“PCR test”) is required to be taken 72 hours before departure, i.e. a condition for entry into Singapore, travellers must take the test regardless of whether they have recovered from COVID-19.

Effective from 7 May, 2359 hours, travellers will be denied boarding by their airline or ferry if:

(a) diagnosed with COVID-19 infection 21 days or less, from the date of travel; and/or
(b) tested positive on the COVID-19 PCR test within 72 hours before departure for Singapore.

 

I have received a COVID-19 vaccination. Do I need to declare my vaccinated status? Will I still be subjected to prevailing border measures and stay-home-notice requirements?

A:

MOH is actively monitoring the vaccine situation, including studies on the effectiveness of vaccines in reducing transmission risk. Currently, all vaccinated and unvaccinated travellers, apart from fully-vaccinated travellers as part of an official delegation[1], will continue to be subject to prevailing border measures and SHN requirements. We will review these requirements as more information on vaccine effectiveness becomes available. All travellers are advised to refer to the latest border measures on the Safe Travel website.

[1] Travellers in official delegations will be informed by Government agencies of their eligibility for such travel arrangements prior to their departure from Singapore.

 

What will happen if I arrive in Singapore and do not have a valid negative PCR test certificate?

A:

Travellers (who are not Singapore Citizens and Permanent Residents) from countries where a valid negative COVID-19 test result is required as a condition for entry into Singapore, but are unable to produce a valid negative COVID-19 test result, will be denied entry into Singapore.

Airlines, Charterers and Air Operators for any flights to Singapore must conduct checks to ensure that passengers meet the requirement before they are allowed for boarding. Air operators will be responsible to repatriate any passenger rejected at the checkpoint.

If passengers are found to have produced false/forged COVID-19 test certificates, it will affect their ability to obtain or sponsor immigration facilities in the future.

 

Do I still need to undergo an on-arrival test or end of Stay-Home-Notice (SHN) test if I arrived with a valid  negative COVID-19 test result?

A:

Yes. The requirement for a valid negative COVID-19 pre-departure test result applies on top of prevailing border measures for individuals. As such, travellers are still required to undergo an on-arrival test and/or an end of SHN test.

 

Do I still need to serve a Stay-Home Notice (SHN) if I have a valid negative COVID-19 test result?

A:

The requirement for a valid negative COVID-19 test result applies on top of prevailing border measures for individuals. Such travellers are still required to serve a 14-day SHN, and will be subject to a test before the end of the SHN.


Section 3: Transport Arrangements


What are the types of transport I can take during my 21-day SHN if I am allowed to serve the additional 7-days at my place of residence?

A:

From the 15th day (inclusive) of your 21-day SHN, and after you have received a negative COVID-19 test result for the test you took on the 14th day of your SHN:

a. You must use your own private vehicle, or book a taxi or a private hire car from the list of contact numbers, or ride-hail applications (app) provided in the Table below, at your own cost, for:

i. your journey from the dedicated SHN facility to your place of accommodation, if you have been allowed to serve your SHN at your place of accommodation from the 15th day of your 21-day SHN; and

ii. leaving your place of accommodation for your scheduled COVID-19 test appointment(s) at the designated testing facility or for approved purposes. You must return immediately to your place of accommodation thereafter.


b. For phone booking, you must identify yourself as a person subject to a Stay-Home Notice to the hotline operator; and

c. For app booking, you must indicate your status as a person subject to a Stay-Home Notice by keying “SHN” in the chat/note/comment box or by checking the SHN checkbox (if provided within the app).

d. When boarding the vehicle, identify yourself as a person subject to a Stay-Home Notice. When travelling in the taxi or private hire car, you must sit alone in the back seat, with windows down and the air-conditioning turned off. Do not take other forms of public transport (e.g. street-hail taxi / bus / train).

Table 1

Service Provider

Contact Number* / Mobile Application

ComfortDelgro Taxi (Comfort & CityCab taxis)

6333 1133 or via ComfortDelGro app

TransCab

6213 0997

SMRT

6477 5971

Prime

6776 7553

Premier

6681 9462

Go-Jek, GrabSHN, Ryde, MVL(TADA)

via respective providers’ app

*Operating hours: 8am - 6pm


What are the types of transport I can take if I am serving a 7-day Stay-Home-Notice?

A:

You should use your own private vehicle, hire a taxi or a private hire car. If you use a taxi or private hire car, you should only book one from the list of contact numbers or ride-hail applications (app) provided.

a. For phone booking, please identify yourself as a person subject to a Stay-Home Notice to the hotline operator. 
b. For app booking, please indicate your status as a person subject to a Stay-Home Notice by keying “SHN” in the chat/note/comment box or by checking the SHN checkbox (if provided within the app).

Please also identify yourself as a person subject to a Stay-Home Notice when boarding the vehicle. When travelling in the taxi or private hire car, you should sit alone in the back seat, with windows down and the air-conditioning turned off. Other forms of public transport (e.g. street-hailed/ bus / train) should be avoided.

Table 2

Service Provider

Contact Number* / Mobile Application

ComfortDelgro Taxi (Comfort & CityCab taxis)

6333 1133 or via ComfortDelGro app

TransCab

6213 0997

SMRT

6477 5971

Prime

6776 7553

Premier

6681 9462

Go-Jek, GrabSHN, Ryde, MVL(TADA)

via respective providers’ app

*Operating hours: 8am - 6pm

 

Can I share the same taxi with someone else?

A:

You can share the same taxi only with persons who are also serving SHN and staying together with you in the same room / house. This shall also be subjected to the permitted passenger capacity in the back seat of the taxi.

 

Can a family member drive me?

A:

Persons serving 7-day Stay-Home-Notice can be picked up by a family member in a private vehicle. There should not be more than one person picking the visitors up from the airport.

Visitors must be transported directly to their declared place of accommodation. All persons in the private vehicle must wear face masks throughout the journey. The following precautionary measures are also strongly encouraged:

The visitor should sit alone in the back seat and the front passenger seat should be left unoccupied.

If more than one visitor is picked up, visitors sharing the same vehicles should have the same travel history and head to the same declared accommodation.

The vehicle windows should be wound down and the air conditioning turned off, where practical.

After the visitor has been dropped off at his/her declared accommodation, the driver should wipe down the vehicle. Please refer to the National Environmental Agency (NEA) guidelines for surfacing cleaning and disinfection.

 

Can designated transport or transport allowance be provided to persons under SHN to travel to the test site?

A:

No designated transport or transport allowance is currently available.


Section 4: Medical Arrangements


What if I require medical attention?

A:

For emergency / life-threatening cases (such as cardiac arrest, active seizures, breathlessness, major traumas and stroke), please call 995 directly for assistance.

For all other non-emergency medical needs (such as cough, fever, runny nose, or follow-up visits for chronic conditions, refilling of prescriptions, etc.):

If you are staying in a designated SHN facility, you may contact the hotel front desk or equivalent for assistance;

For Singapore citizens, permanent residents, Long-Term Visit Pass holders and short-term visitors, you may call the SafeTravel Helpline at 6812 5555;

For students, you may seek assistance from your educational institution; and

For foreign employees (including foreign domestic workers) issued with a work pass, you may contact your employer or your Singapore employment agency. However, if you have acute respiratory infection (e.g. symptoms of cough, sore throat, runny nose, loss of smell), please send your name, FIN and SHN residential address (i.e. Block, Floor, Unit No. and Postal Code) via WhatsApp (87253691) to MOM instead.

Arrangements will be made for you to receive appropriate medical attention. Please inform the staff / doctor of your travel history and that you have been issued a SHN prior to the start of the consultation.

 

I am a returning Singapore Citizen / Permanent Citizen. Will I be eligible for Government subsidies, and MediShield Life / Integrated Shield Plan coverage should I require COVID-19 treatment upon return?

A:

If you have complied with the prevailing travel advisory, you will be eligible for Government subsidies, and MediShield Life (MSHL) / Integrated Shield Plan (IP) coverage for your COVID-19 treatment should you have onset of symptoms within 14 days of your return to Singapore and require hospital admission for suspected COVID-19 infection.


Section 5: COVID-19 Test

 

If I am worried about my status (whether or not I am infected), can I go to a hospital / National Centre for Infectious Diseases (NCID) to get tested?

A:

All persons under SHN who enter Singapore, are required to undergo a scheduled COVID-19 test before the end of their SHN. You will be allocated a test slot and you should go for testing at the allocated test slot and venue.

If you develop fever, cough or breathlessness, or are feeling unwell, you should seek medical attention. Your doctor will assess and refer you to the hospital if necessary.

 

I am travelling to Singapore with my young child.  Will my child be required to undergo the COVID-19 test before the end of SHN as well?

Do children need to undergo a COVID-19 test when they arrive in Singapore?

A:

Children aged 6 and below (in that calendar year) are not required to undergo a COVID-19 test when entering Singapore or before the end of their SHN. However, if they meet the suspect criteria for COVID-19 or are exposed to other persons who have COVID-19, they would be required to undergo testing.

 

Why do children need to undergo a COVID-19 test?

A:

Regardless of age, infected individuals can transmit COVID-19 to other members of the community if undetected. As part of border health control measures to detect cases early and minimise the public health risk of community transmission. COVID-19 testing is extended to inbound travellers aged 7 and above (in that calendar year).

 

My child is very sensitive/has nosebleeds. Can he/she be excused from the SHN+ exit swab?

A:

All children will be swabbed by trained personnel and it is a safe procedure. Should your child be assessed to have medical contraindications for the default testing method, alternative arrangements will be made.

 

If my child is unwell, can the swab appointment be postponed?

A:

Any person on SHN in an SHN Dedicated Facility (SDF) who is not feeling well, including children, must inform the SDFs immediately and medical care will be arranged for the individual. PSHNs with acute respiratory infection symptoms will not be swabbed at the SDF and alternative arrangements will be made.
 
You can contact the relevant parties (SafeTravel Helpline, MOM, MOE) to reschedule the swab appointment.

 

Are children in Singapore also subject to COVID-19 swabs/tests?

A:

Yes. Children aged 12 and under (in that calendar year) who fit the suspect case definition for COVID-19 or are close contacts of infected cases are required to undergo a swab test. Children with acute respiratory infection but do not meet the suspect criteria may also opt to undergo a swab test.

 

Do I need to make an appointment for the COVID-19 test?

A:

No. You will be allocated a test slot and the details (e.g. date, time and venue) will be sent to you via SMS on your local mobile number / email / appointment letter.

 

When and where will the COVID-19 test be conducted?

A:

The COVID-19 test will be scheduled a few days before the end of the SHN period. The test will be conducted at a designated community testing facility.

 

Can I request for a change in the test site?

A:

We regret that changes in test site cannot be accommodated, and seek understanding that we are working to improve accessibility of the test sites over time.

 

What do I need to bring on the day of the COVID-19 test?

A:

You are required to present the following during registration:

A form of photo identification with NRIC/FIN number (e.g. NRIC, work permit, driver’s license or passport); and

Test appointment letter/ email / SMS.

You are also advised to bring along a water bottle to keep hydrated and an umbrella in case of wet weather. A mask must be worn at all times.

 

How long will the COVID-19 test take?

A:

You may expect the entire process (from registration to discharge) to take about an hour.

 

When will I know the result of my COVID-19 test?

A:

You will be notified of your test result generally within 1 to 4 days after the day of swab. You should continue to adhere to the terms of the SHN.

 

I have been informed that I am tested positive for COVID-19. What should I do?

A:

Please remain calm and stay at your place of accommodation (e.g. home / dedicated SHN facility). Necessary transport arrangements would be made to send you to the hospital.

 

I have been tested negative for COVID-19. Do I have to complete my SHN?

A:

All Singapore Citizens, Permanent Residents and Long Term Pass holders are required to complete their 7-day / 21-day SHN even if the result of their COVID-19 test is negative. Those who have been staying at dedicated SHN facilities are required to continue their stay at the same facility till they complete their 7-day / 21-day SHN.


Section 6: SHN Accommodation


How do I know whether my place of residence is suitable for me to serve my SHN?

A:

7-day SHN

Singapore Citizens and Permanent Residents may serve their SHN at their place of residence. Long Term Pass holders may serve their SHN at a place of residence that they or their family members own or are sole tenants of, or suitable accommodation such as a hotel.

For further information on the things you should take note of while serving your SHN, please check out the latest advisory on the Ministry of Health website (https://www.moh.gov.sg/covid-19).

Work Pass and Student Pass Holders must also adhere to the relevant conditions of their Work / Student Pass which will be made available during the entry approval application process.

 

Can my family members continue to stay with me during this time? Are they at risk of infection?

A:

If you are serving your SHN in a home with other family members, your family members may continue to live in the same home. However, you and your family should avoid contact with each other and observe good personal hygiene practices. Please check out the latest advisory on the Ministry of Health website (https://www.moh.gov.sg/covid-19).

If you are living with a vulnerable person, consider alternative accommodation for yourself or the vulnerable person.

If you become unwell, seek medical attention immediately.

 

Can my family members still carry on with their daily activities (e.g. work, school) if they live in the same household as me?

A:

The SHN applies only to you. You should avoid contact with your family members to reduce risk of transmission. You and your family members should also continue to monitor your health, observe good personal hygiene and seek medical attention if unwell. Some organisations, may, at their discretion, impose additional precautionary measures on persons sharing residential premises with persons under SHN.

 

Can persons under SHN share the same toilet as other occupants in the same household?

A:

You are advised to avoid sharing the same toilet where possible. If it is not possible to do so, avoid using the toilet at the same time and clean toilet surfaces after each use.

You may also wish to allow some time to pass between toilet usage, in order to allow any remaining water droplets after showers to settle to the ground. Sharing the same roll of toilet paper is safe as long as the toilet roll is not stained, soiled or wet.

Do not share towels.

 

Are utility workers e.g. electrician, plumber, aircon servicing worker, allowed to enter the place of residence (of a person under SHN)?

A:

You are advised to defer such services requiring the entry of a non-residential person into the home during the SHN period. However, if the service is essential and required urgently, utility workers may enter the home, but you should remain at least 2 metres away from them at all times. Contact details of the worker should also be taken down to facilitate contact tracing if required.

If you come within 2 metres of a non-residential person, other than for the purposes of receiving delivery of food or other essential supplies and services, or travelling to and from your place of residence to the community testing facility for your scheduled test, you may be prosecuted under the Infectious Diseases (COVID-19 – Stay Orders) Regulations 2020.

 

Can I choose to serve my SHN at a dedicated SHN facility if I do not have a suitable place of residence?

A:

Singapore Citizens and Permanent Residents who do not have a suitable residence to serve their SHN in may appeal to serve their SHN at a dedicated SHN facility through the link go.gov.sg/shnhotelneeds. All requests will be assessed on a case-by-case basis.

Long Term Pass holders will have to secure a suitable accommodation to serve their SHN in prior to their arrival in Singapore.

 

Do I have to pay for my stay at a dedicated SHN facility if I request to opt-in?

A:

Singapore Citizens and Permanent Residents who do not have a suitable residence to serve their SHN in may appeal to serve their SHN at a dedicated SHN facility. All requests will be assessed on a case-by-case basis. From 1 January 2021, all travellers, including Singapore Citizens and Permanent Residents that departed Singapore prior to 27 March 2020, would have to pay for their stay at dedicated SHN facilities.

 

I received my opt-out approval before changes to border measures were announced (i.e. country/region no longer eligible for SHN at own residence). What SHN measure would apply?

A:

All travellers are required to comply with the prevailing border measures at the point of entry.
 
If you are required to serve your SHN in a dedicated SHN facility, you will have to pay for your stay at the dedicated SHN facility.

 

I require to use a nebuliser for management of my medical condition, what must I do before I enter Singapore?

A:

All travellers who require to use a nebuliser daily or on an ad-hoc basis for their management of medical condition are required to declare the usage before arrival into Singapore. Travellers may submit their declaration through the link provided in their entry approval.

The declaration would not affect your entry approval status/application for entry into Singapore.

Travellers would be required to arrange for a tele-consultation upon arrival at their SHN location for assessment on conversion to an inhaler/spacer.

 

I require to use a nebuliser for management of my medical condition, would I be allowed entry into Singapore?

A:

Yes, travellers who require to use a nebuliser would be allowed to enter Singapore. However, travellers are required to declare the usage before arrival into Singapore.


Section 7: Dedicated SHN Facility


What is included in the price of the accommodation at the dedicated SHN facility?

A:

The price of the SHN accommodation includes food and board for 14 days. The price is inclusive of GST and all administrative charges.

 

Will I be allowed to choose the dedicated SHN facility to serve my SHN?

A:

No. You will be allocated a SHN facility based on availability.

 

How should I get from the airport  / checkpoint to the dedicated SHN facility?

A:

Transport will be arranged to bring you from the airport / checkpoint to the assigned dedicated SHN facility.

 

Can I go home before going to the dedicated SHN facility?

A:

Transport will be arranged to bring you from the airport to the assigned dedicated SHN facility. If there are essential items that you require, your family can pass these items to the staff at the facility.

 

What if I require medical attention while on SHN?

A:

Please inform the staff at your dedicated SHN facility to assist in making the necessary arrangements.

 

I am returning to Singapore with my spouse/family. Can I share a room with my family members and pay a lower rate?

A:

Non-residents travelling with their spouse family may reach out to the relevant Singapore authorities managing your entry approval for assistance.

 

Are visitors allowed in the dedicated SHN facility?

A:

No visitors are allowed to enter the dedicated SHN facility. This is necessary to help to keep your family and loved ones safe. However, family can pass essential items that you require to the staff at the facility.


Section 8: Students on Overseas Studies 


Do I need to seek an approval prior to departure for my overseas studies?

A:

Students are not required to seek an approval from the authorities to travel for overseas studies.

However, students should be aware that travel for overseas studies is allowed only for those of at least one academic year, for courses which require physical presence in the foreign educational institution, and which will lead to attainment of academic qualifications.

If the overseas academic programme does not fulfil the above, students are considered to have travelled in disregard of the travel advisory.

 

How can I apply for pre-departure testing?

A:

You will no longer be required to apply for pre-departure testing. You are advised to cater sufficient time to arrange for your test appointment and receive your test prior to departure. 

For more information on pre-departure testing, please refer to
https://safetravel.ica.gov.sg/health/covid19-tests/pre-departure-test

 

Is there a minimum duration that I need to stay overseas for my academic programme to be allowed to travel under the updated travel advisory?

A:

Only overseas programmes that last for at least one academic year and lead to academic qualifications are eligible. We do not expect such travel overseas to occur more than once per academic year. Should pre-departure test be required by the destination country, we will grant up to one test each academic year.

 

How do I prove that my course / school requires me to be physically present for classes? Will I still be allowed to travel for overseas studies if my educational institution offers both physical and online classes?

A:

Students are required to provide an acceptance letter and relevant documentation showing that distance-learning is not an available option. If distance-learning is an available option for students to complete their full academic programme, students are advised not to travel overseas for their studies.

 

I am below the age of 18. Does the adult accompanying me for my overseas studies need to remain overseas with me throughout the duration of my studies or have to travel together with me before we are allowed to travel under the updated travel advisory?

A:

Yes, the accompanying adult will have to travel together with the student to the destination country. However, the accompanying adult need not remain overseas with the student throughout the duration of studies, and may return to Singapore.

 

Must the adult accompanying me for my overseas studies be related to me?

A:

Yes, the accompanying adult will have to be a family member.

 

I am of age 18 and above. Must my dependents reside with me throughout the duration of my studies or have to travel with me?

A:

Yes, your dependents will have to travel with you and reside with you throughout the duration of your studies.

 

I am a Singapore Citizen or Permanent Resident who travelled overseas for studies before 27 March 2020. Will I be required to pay for my stay at the dedicated SHN facility upon return?

A:

From 1 January 2021, all travellers, including Singapore Citizens and Permanent Residents that departed Singapore prior to 27 March 2020, would have to pay for their stay at dedicated SHN facilities.

All other travellers will be subject to the prevailing border measures upon entry, including payment for their stay at dedicated SHN facilities and tests, where applicable.

 

I am a Singapore Citizen / Permanent Resident and have returned from overseas studies. Will I be eligible for Government subsidies as well as MediShield Life (MSHL) and/or Integrated Shield Plan (IP) coverage should I require COVID-19 treatment upon return?

A:

Travellers who have complied with the travel advisories will be eligible for Government subsidies, as well as MSHL and/or IP coverage for their COVID-19 treatment should they have onset of symptoms within 14 days of their return to Singapore and require hospital admission for suspected COVID-19 infection. Please produce the relevant documentation (e.g. school admission letter, travel records) to your healthcare provider to indicate your eligibility.


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