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Updated as of 22 Jul 2021

Section 1: Household Activity and Care-Giving Arrangements

 [Updated 22 Jul 2021] My household consists of more than 2 people. Can we all go out together, since we are from the same household?
 A:

We understand that some families need to move in bigger groups of more than 2 persons, especially those with young children or elderly parents, and we are prepared to provide flexibility for these families. Family members staying together, meaning sharing the same residential address, can go out in groups larger than 2 persons.

This may include taking public transport, going for medical appointments, attending classes, grocery shopping or going to work in the same vehicle. However, please do try to minimise the number of such large group outings and also try to keep to 2 persons as much as possible to minimise your family’s potential exposure to the virus.

Please help us to uphold a public discipline that keeps Singapore safe.

 [Updated 22 Jul 2021] Is my family allowed to travel in the same taxi or private hire car?
A:Families from the same household may travel in the same taxi or private hire car even if there are more than 2 persons. This means that family members that do not live together should split into separate groups of not more than 2 if they wish to take taxis or private hire cars.

My parents usually come over to help me with caring for my children on weekdays. Can they do so?

A:

Grandparents may go over to help with child-caring arrangements, however, they will contribute to the prevailing permissible visitor cap to a household per day.

Families who are relying on grandparents for childcare on a daily basis are advised to take the necessary safe distancing precautions to protect the grandparents. Observe personal hygiene and try to reduce interaction time as far as possible when visiting. Do not visit if you are unwell. 
 
Grandparents are also strongly encouraged to take the COVID-19 vaccination, to protect both themselves and their grandchildren. To reduce the risk of transmission, grandparents should also minimise intermingling between grandchildren from different households as much as possible.

 

My siblings and I drop our children off at their grandparents’ house on weekdays. Will this be allowed?

A:

Grandchildren being cared for by their grandparents on a daily basis would not be counted towards the prevailing permissible visitor cap per household, or to the number of social gatherings per day.

Grandparents are also strongly encouraged to take the COVID-19 vaccination, to protect both themselves and their grandchildren. To reduce the risk of transmission, grandparents should also minimise intermingling between grandchildren from different households as much as possible.

 

I am divorced and my children take turns to live with me and my ex-spouse. Can this arrangement continue?

A:

Yes, this is allowed.

 [Updated 22 Jul 2021] I am planning to relocate to a new place of residence. Am I allowed to engage more than 2 movers from a moving company to help me to shift my furniture and belongings?
 A:Yes. If you are relocating from one place of residence to another, more than 2 workers from a moving company are allowed to enter your home, to support the relocation of furniture and belongings from the old to the new residential address.

Section 2: Running Errands, Social Activities and Gatherings

 [Updated 22 Jul 2021] What is the prevailing permissible group size for social activities?
 A:The prevailing permissible group size for social activities, or number of visitors to households per day is currently 2 persons.
 [New] Am I allowed to eat out during this period (22 Jul – 18 Aug)?
A: 

As you are aware, we have disallowed all dining-in at F&B establishments (including hawker centres and foodcourts) during this Phase 2 (Heightened Alert) period. All F&B outlets will only be able to offer takeaway and delivery options.

We understand that there may be instances where you are unable to return to your home or workplace to consume your meals. In such circumstances, you can consume your meals at public open spaces, such as parks, but you should avoid crowded spaces and minimise any social interaction. You should also maintain a safe distance at all times.

 [New] What is allowed in gyms and fitness studios?
A:

Indoor/outdoor mask-on classes are allowed, with up to 30 persons in groups of up to 2 persons, subject to the venue’s capacity limit and safe distancing requirements.

Indoor mask-off activities and classes are not allowed during Phase 2 (Heightened Alert). Mask-off activities will only be allowed outdoors, with a class size limit of 2 persons. Please refer to Sport Singapore’s website for details.


[Updated 22 Jul 2021] I have a weekly get-together (e.g. high tea, mahjong, movie screening) with my close group of friends. Can we do this?

A: 

Social gatherings of up to any 2 persons can take place, in premises that are open to the public. These persons do not need to be from the same household. If gathering at home, households may receive up to the prevailing permissible number of visitors per day. These visitors are not restricted to having to come from the same household.

Nevertheless, individuals are advised to keep to 2 or less social gatherings a day and keep their number of contacts small, preferably limited to a regular circle of close contacts. If accepting visitors, keep them preferably to family members or very close friends, and remind them not to visit if they are not feeling well.

 

[Updated 22 Jul 2021] Can I organise an outdoor taichi / yoga session with my friends in the park for more than two persons, as long as we keep in groups of two?

A:

Social gatherings including for exercise must not exceed 2 persons. The safe distancing measures are put in place to minimise interactions to prevent transmission. In line with the intent, social gatherings of more than the prevailing permissible group size should not take place.

Outdoor exercise classes organised by enterprises such as a registered instructor can take place with up to 30 persons (inclusive of instructor) in groups of no more than two persons. Individuals should be spaced at least 2 metres apart and groups should be spaced at least 3 metres apart. There should be no intermingling between groups.  Please refer to Sport Singapore’s website for details.


Section 3: Home-Based Services

 [New] I provide a private dining service where I cook at my customers’ homes or at a private facility visited by customers. Am I allowed to continue providing this dining service?
A:You will not be allowed to do so. This is in line with the cessation of dining-in at F&B establishments. All F&B providers will only be able to offer takeaway and delivery options.

[Updated 22 Jul] Can I allow people offering home-based services into my home? For example:
- repairman to fix water pipes/electricity/cable/air-conditioning issues;
- part-time cleaner / gardener / tuition teacher
- day-time nanny caring for my child?


Can they visit more than 2 households per day?

A:

Home-based services will be allowed to operate. They will count as part of the 2 persons cap on visitors per day. Service providers are required to wear masks and maintain a one metre distance. For example, if your part-time cleaner is coming to clean your house, you can only receive one more visitor to your home within the day.

Limiting visits to 2 other households per day applies to social visits, and does not apply to those who need to visit multiple households in the course of business or employment. For example, if you are a repairman, you may visit more than 2 households for your work every day.

Using renovations works as an example, only 2 workers would be allowed into the house for the whole day, with no other visitors allowed in that day. If the house is vacant with no residents, there is no limit to the number of workers allowed into the house, subject to them being able to maintain safe distancing.

For renovation contractors, the limit of visiting more than two households per day does not apply to those who need to visit different households in the course of their business or employment.


[Updated 22 Jul 2021] Can I receive visitors to my home if I provide home-based services, e.g. hairdressing services, tuition classes?

A:

Home-based services such as hairdressing services and tuition classes will be allowed to operate. Like any other homes, these homes offering services may receive up to the prevailing permissible number of visitors per day. Service providers and visitors should wear masks and maintain a one metre distance. For example, if you are a tuition teacher offering tuition at your home, you may only receive up to 2 students per day (if you have no other visitors to your household that day).


Section 4: Weddings and Solemnisations

 

What is allowed for weddings and solemnisations?

A: 

Please refer to the safe management measures and FAQs for marriage solemnisations and wedding receptions here.


Section 5: Funerals and Wakes

 

[Updated 22 Jul 2021] What is allowed for funerals and wakes?

A: 

Wakes and funerals may be held at venues that are open to the public or for booking, including funeral parlours, places of worship and HDB void decks. Live instrumental music (except wind) may also be performed. Up to 20 persons may be present at any one time, excluding religious and supporting workers as well as any music performers which must be kept to a minimum, subject to the venue’s capacity limits based on safe management principles.


Section 6: Personal Well-being


I am experiencing high levels of stress during this period. Where can I seek help or respite?

A: 

Those with general anxiety or stress may call the National CARE Hotline (Tel: 6202-6868) for support.

Those experiencing marital or parenting stress may wish to contact CPH Online Counselling at www.cphonlinecounselling.sg.

Live chat: Mon-Fri 9am-9pm

Email: Anytime, counsellor will respond within 3 working days


Section 7: General Safe Management Measures


[Updated 22 Jul 2021] Is carpooling allowed?

A: 

Carpooling amongst friends and colleagues may be allowed provided that the prevailing permissible group size of 2 people is adhered to. Members of the same household may also travel together in the same car, even if there are more than 2 people.

 What if I go to the supermarket/convenience/F&B shop and there are too many people inside or in the queue for me to practise one metre safe distancing?
A:

Please follow the instructions of the supermarket/shop staff on where and how to queue. Alternatively, you may wish to go to an alternate supermarket/shop if possible, or return to the store later when it is not so crowded.

 

What if someone outside my group comes close to me, less than one metre distance, in public spaces? Will enforcement action be taken against me?

A:

Members of public are required to keep a distance of at least one metre from other individuals or groups (according to the prevailing permissible group size) in public places (excluding in vehicles or public transport facilities).

Enforcement officers will assess the facts of each case carefully, including whether there are reasonable explanations for any non-compliance. We will not hesitate to take action against egregious breaches.

 

How will the Government check and enforce these measures? What are the penalties for individuals who flout the rules? Who can serve these enforcement penalties?

A:

These measures have been provided with the force of law under the COVID-19 (Temporary Measures) Act, and are enforceable across sectors and against individuals and businesses. This will be enforced strictly, for the protection of everyone.

Enforcement officers will be on the ground, and egregious breaking of these rules will lead to enforcement action under the Infectious Disease Act or the COVID-19 (Temporary Measures) Act. The penalties for breaches are imprisonment for up to a term not exceeding 6 months or a fine not exceeding $10,000 or both, and (for a second offence under COVID-19 (Temporary Measures) Act) up to a term not exceeding 12 months or a fine not exceeding $20,000 or both.

 

There have been cases where frauds were acting as Safe Distancing Ambassadors. How do I verify if the enforcement officer is indeed appointed by the Government? Will I be expected to make payment for any penalties upfront?

A:

Safe-Distancing Ambassadors are deployed by various government agencies to help and guide businesses and individuals to comply with the safe distancing measures. They do not impose fines.

Enforcement Officers will not collect fines on the spot, from individuals and businesses who have contravened these rules. The penalties for breaches will be issued to individuals or businesses in the form of composition letters which will state the relevant follow up actions required.


Section 9: Business and commercial Entities

 [New] Will personalised services (eg. Facials, saunas, make-up services) be allowed during Phase 2 (Heightened Alert)?
 

Personalised services which require masks to be removed (e.g. facials, saunas, make-up services) will not be allowed during Phase 2 (Heightened Alert).


What are the Safe Management requirements for my company?

A:

Details on the Safe Management measures for workplaces can be found at https://www.mom.gov.sg/covid-19/requirements-for-safe-management-measures.

Sector-specific advisories can also be found at https://covid.gobusiness.gov.sg/safemanagement/sector/

 

How do I know if my business is a permitted service?

A:

You may refer to the list of permitted services and FAQs on the https://covid.gobusiness.gov.sg website.

You may also call the Enterprise Infoline at 6898-1800 from 8am to 8pm (Monday to Sunday).

 

What if my employer operates a non-permitted service but insists that I continue working on-site?

A:

You may report this to Covid_GoBusiness@mti.gov.sg.

 

What advice does MOH generally have for permitted enterprise workers who have to move around the island a lot?

A:

Reduce mixing with others wherever possible, and proceed directly from point to point without stopping or dawdling. Workers who are operating outside their home are required to wear a mask at all times.

 

What is TraceTogether-only SafeEntry? 

A:

TraceTogether-only SafeEntry is a national digital check-in system that logs the NRIC/FINs and contact information of individuals visiting workplaces of permitted enterprises, as well as selected public venues for contact tracing purposes. Please visit https://safeentry.gov.sg/ if you have questions about SafeEntry.


Section 10: Visiting at Hospitals

 [Updated 22 July 2021] What is the visitation policy at hospitals?  

 

A

From 22 July to 18 August 2021, inpatients will be allowed to receive one visit per day from one pre-designated person. Each visit should not last more than 30 minutes.

Patients whose length of stay has exceeded 7 days are allowed to add one more designated visitor from the 7th day of admission. They are also allowed to receive only one visit per day from either one of the two designated persons. 
 
Dangerously ill (DIL) patients will be allowed five pre-designated visitors, with a maximum of two visitors at the patient’s bedside at any one time.
 Can I stay beyond the stipulated time of 30 minutes? 
Hospitals may allow for selected extension of visitation time under extenuating circumstances for the following groups of visitors of:

i) dangerously ill patients;
ii) patients requiring additional care support, for patients lacking mental capacity or visitors involved in caregiver training; and 
iii) Delivering / postpartum mothers.

Visitors who are eligible for extension of their visits must undergo an antigen rapid test (ART) on-site before the extended visit is approved, regardless of their vaccination status.

ART testing may be administered by hospital staff or done by visitors as a self-swab using test kits provided by hospitals, under the supervision of hospital staff on the day of the visit.

 [Updated 22 July 2021] Are ART self-test (unsupervised) results accepted for visitor testing?
 ANo, for the purpose of visitor testing in healthcare institutions, results of ART self-tests performed outside the hospital setting, or not under the supervision of a staff of the healthcare institution,  would not be accepted.
 Can I eat at the ward during visitation hours? 
 A

You are to keep your mask on at all times and are not allowed to consume food or drinks in the wards. For hygiene reasons, you should also refrain from sitting on patients’ beds and using patients’ toilets.

 Who will pay for my visitation swab?
 A

For visitors who meet the criteria to stay beyond the stipulated time, MOH will fund the ART tests for visitors to subsidised wards. All public hospitals and some private hospitals have also decided not to charge visitors to private wards for ART tests. Visitors to patients in private hospitals may wish to check with the hospital on their ART test charges for visitors, if any. 

 [Updated 22 July 2021]  Can I make multiple visits with 1 swab? 
 A

Every ART swab result  is valid for 24 hours from the time the ART test was performed. This means you may use the same swab test result for the visits made within 24 hours from when the ART test was performed. All visitations must also adhere to hospitals’ visitation hours/policies.

 

On Inpatient Testing

 I am admitted in a hospital. Do I need to be tested? 
 A

Yes, you will be tested on admission. Regular testing will allow the early detection of cases and contain the spread, reducing the risk of an outbreak developing in hospital.

 I am already admitted and did not go out of the hospital. Why am I still being tested so regularly? 
 A

Inpatients will be tested using Antigen Rapid Test (ART) on day 7 and day 14 of their admission. This is an added measure to ensure the hospital is able to pick up any cases who may be incubating.

 

I am a caregiver for an infant / young child. Am I subjected to the same testing regime?

 A

Yes, caregivers of paediatric patients who are admitted together as part of the dyad, should be tested similarly as per an inpatient admission.  


Section 11: Others


[Updated 22 July 2021] How long will Phase Two (Heightened Alert - Stage 2) last for? After this Heightened Alert period ends, will we return to Phase Three?

A: The Phase Two (Heightened Alert) period will last from 22 July to 18 August 2021 (both dates inclusive). If the local COVID-19 situation stabilises and we are able to deploy our enablers (e.g. safe management measures, contact tracing, testing, vaccinations) to allow more activities to resume safely, we may be able to ease some of the current measures. However, if the local COVID-19 situation deteriorates and the need for further tightening of measures is required, they would be calibrated accordingly.
 

[Updated 22 Jul 2021] Why are we not implementing another Circuit Breaker?

A:

We are anxious to bring the infection under control so that we can all go back to some sort of a normal life.

We have made progress from the conditions before Circuit Breaker last year. Compared with last year, we have high testing capacity, almost 50% of population has been fully vaccinated, and we have Trace Together. We are mindful the Phase 2 heightened measures have impacted many businesses, and the Government is committed to supporting them through this difficult time. Circuit Breaker is not a decision we should take lightly. We believe these latest sets of measures are already very stringent and will be able to arrest the latest spike in cases and bring the infection under control. As mentioned by the MTF Co-chairs earlier, we will review the situation in two weeks and act accordingly.


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