FAQs - Border Measures and Changes to Stay-Home Notice Requirements

16 Nov 2021
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Updated as of 11 Nov 2021

Section 1: General


[Updated 11 Nov] Where do I get the latest information on the disease situation?

A: 

For the latest information on the local disease situation and health advisories, please visit the Singapore Ministry of Health website at www.moh.gov.sg.

For the latest information on the global disease situation, you may wish to refer to information on the World Health Organization website at www.who.int.

 What are the latest measures for inbound travellers?
A:

Please click here for the latest measures for inbound travellers.

 

What are other precautionary measures taken at the checkpoints?

A:

Travellers entering Singapore and exhibiting fever and/or other symptoms of respiratory illness may be required to undergo additional COVID-19 swab test at the checkpoint. Travellers who meet the clinical suspect case definition will be conveyed directly to the hospital.

The additional testing capability deployed upfront at checkpoints further increases our likelihood of detecting imported cases at the point of entry.


What if travellers refuse to undergo testing?

A:

All travellers, including Singapore Citizens, who do not comply with the testing or who cannot be contacted subsequently may face penalties and can be prosecuted under the Infectious Diseases Act. Singapore Permanent Residents and Long-Term Pass Holders who refuse testing may have their immigration facilities and work pass privileges revoked or the validity shortened.

 

When and how will travellers be issued the Stay-Home Notice?

A:

Travellers who are required to serve Stay-Home Notice will received an electronic copy of the SHN upon completion of the arrival immigration clearance at Singapore’s checkpoints.

 

How often will the Government review the Stay-Home Notice requirements for travellers from the different countries/regions?

A:

The Government is monitoring the global situation closely and will update border measures, taking into account our understanding of the virus, as well as the developments in other countries/regions. As Singapore’s border measures will evolve as the global situation changes, please check the SafeTravel website for the latest updates.

 

[Updated 11 Nov] Previously, all returnees were required to serve their Stay-Home Notice (SHN) in a dedicated SHN facility. Why are we now changing this requirement?

A:

We continually update our border measures, as part of our risk-managed approach. Our assessment takes into account the situation in Singapore as well as other countries/regions, including vaccination and incidence rates. Compliance with Stay-Home Notice conditions will continue to be monitored strictly, and strict enforcement action will be taken against those who breach the requirements of the Stay-Home Notice.


Section 2: Traveller-Specific Queries

 [Updated 11 Nov] What does the recent travel history of last consecutive 14 days refer to?
 A:

This refer to the countries/regions which the traveller has been to in the immediate 14 days prior to arrival in Singapore. For example, the traveller would have to be solely in that country/region (and in Singapore), for the border measure of the country to be applicable.

If the traveller has been to other countries/regions during the 14 days prior to arrival, the more stringent travel health control measures would apply. For example a traveller who resided in Indonesia from 1 July to 14 July and Germany from 15 to 22 July and arrived on 23 July would have a travel history of Germany and Indonesia. 


I was recently diagnosed with COVID-19 infection. When can I travel into Singapore?

A:

Travellers who are unwell or recently diagnosed with COVID-19 should defer their travels.

To prevent the spread of COVID-19, airlines will deny travellers from boarding an aircraft if they have a recent diagnosis of COVID-19, i.e. first diagnosis made 14 days or fewer from date of travel. Travellers should only schedule their trip to Singapore 14 days after the first diagnosis and after they have fully recovered from COVID-19.


How do I apply to enter Singapore? Do I need to apply to enter if I am a Singapore Citizen or Permanent Resident?

A:

Singapore Citizens and Permanent Residents do not require prior approval to enter Singapore.

Long Term Pass Holders (including those who have been granted In-Principle
Approval for a Long Term Pass) must obtain permission for entry from the relevant Singapore authorities before commencing their journey.

Short-term visitors may enter Singapore: (a) via the Air Travel Pass, if they are
travelling from, Category I countries/regions; (b) Vaccinated Travel Lane;
(c) under the Green / Fast Lane arrangements; or (d) with special prior approval.

All other short-term visitors are not allowed entry into Singapore at the moment.

For more details, visit https://safetravel.ica.gov.sg

 

When and how can I make payment for my COVID-19 test and dedicated Stay-Home Notice facility?

A:
Singapore Citizens and Permanent Residents who are required to make payment for the COVID-19 test will be informed separately by the Immigration & Checkpoints Authority (ICA) of the payment link. 


For Long Term Pass Holders and non-residents, the relevant Singapore authorities approving your entry will send you the payment link, where applicable.

 I am a Singapore Citizen or Permanent Resident who travelled overseas before 27 March 2020. Will I be required to pay for my state at the dedicated SHN facility upon return?
A:
From 1 January 2021, all travellers, including Singapore Citizens and Permanent Residents who departed Singapore prior to 27 March 2020, would have to pay for their stay at dedicated Stay-Home Notice (SHN) facilities.

All other travellers will be subject to the prevailing border measures upon entry, including payment for their stay at dedicated Stay-Home Notice (SHN) facilities and tests, where applicable.
 

I am a Singapore Citizen / Permanent Resident / Long-Term Pass Holder who left Singapore on or after 27 March 2020 and am planning to return. Will I be eligible for Government subsidies and MediShield Life / Integrated Shield Plan coverage should I require COVID-19 treatment after returning to Singapore? Will the government bear the costs of my stay at the dedicated Stay-Home Notice facility if required?

A:

All returnees who left Singapore from 27 March 2020 will be responsible for their COVID-19 inpatient medical bills, should they develop onset of symptoms within 14 days of their arrival in Singapore, but they will be able to tap on regular healthcare financing arrangements  - Singapore Citizens and Permanent Residents may access Government subsidies and MediShield Life / Integrated Shield Plan to help pay for their bills, while Long-Term Pass Holders may tap on their usual financing arrangements, such as private insurance. They are also required to pay for their stay at dedicated Stay-Home Notice facilities, where applicable.

For individuals traveling for overseas studies, please refer to [Section 8] below.

 

I received my entry approval and/or booked my flight to Singapore before the changes to border measures were announced. Which measures will be applicable to me?

A:

All travellers are required to comply with the prevailing border measures at the point of entry.

If you are required to serve your Stay-Home Notice in a dedicated Stay-Home Notice facility, you will have to pay for your stay at the dedicated Stay-Home Notice facility. All travellers including Singapore Citizens and Permanent Residents would have to pay for their stay at dedicated Stay-Home Notice facilities.

If you are entering Singapore from a country/region that will be eligible for a shorter Stay-Home Notice period, or on-arrival test in lieu of Stay-Home Notice, please contact the Singapore authority that issued your entry approval.

 

I am serving my Stay-Home Notice when the changes to border measures (e.g. reduction of Stay-Home Notice duration, replacement of Stay-Home Notice with an on-arrival test) were announced. Can I request to shorten my Stay-Home Notice?

A:

No. You need to comply with the prevailing Stay-Home Notice requirements at the point of entry to Singapore. The authorities will not be accepting appeals to shorten Stay-Home Notice.

 

I have obtained entry approval to enter Singapore under the Periodic Commuting Arrangement or Green / Fast Lane. How will I be affected by the latest changes to the Stay-Home Notice requirements?

A:

Incoming travellers under the Periodic Commuting Arrangement (PCA), Reciprocal Green Lanes (RGLs), and Fast Lanes will be subject to public health arrangements prescribed under those travel schemes.

For more information on PCA, RGLs and Fast Lanes, please refer to https://safetravel.ica.gov.sg/arriving/overview

 

I am entering Singapore under the Periodic Commuting Arrangement. How will I be affected by the latest changes to the Stay-Home Notice requirements?

A:

Incoming travellers under the Periodic Commuting Arrangement (PCA) will be subject to public health arrangements prescribed under the PCA travel scheme.

For more information, please refer to https://safetravel.ica.gov.sg/pca/overview

 

Will the prevailing Stay-Home Notice requirements be the same regardless of the checkpoint of entry?

A:

Incoming travellers under the Periodic Commuting Arrangement and the Singapore-Malaysia Reciprocal Green Lane will be subject to public health arrangements prescribed under those travel schemes. All other travellers entering Singapore via any of the land, air and sea checkpoints will be subject to the prevailing Stay-Home Notice requirements.

For more information, please refer to https://safetravel.ica.gov.sg

 

[Updated 11 Nov] What health measures will I be subject to upon returning to Singapore after my travel on the Reciprocal Green Lane / Fast Lane?

A:

For more information on the Reciprocal Green Lane/s and Fast Lane, please refer to https://safetravel.ica.gov.sg


[Updated 11 Nov] I am returning to/entering Singapore from Category I countries/regions. What border measures am I subject to?

A:

Travellers who have travel history to Category I countries/regions in the last 14 days before departure to Singapore will be required to take a COVID-19 test at the airport on arrival and self-isolate at a declared accommodation (such as your place of residence or a hotel) until you are informed of your negative test result.

Singapore Citizens and Permanent Residents do not require prior approval to enter Singapore.

Long Term Pass holders (including those who have been granted In-Principle Approval for a Long Term Pass) must obtain permission for entry from the relevant Singapore authority before commencing their journey. You are not required to apply for an Air Travel Pass.

Short-term visitors are required to apply for an Air Travel Pass between seven and thirty calendar days prior to the intended date of entry into Singapore.

For information on the application and border requirements, please visit - https://safetravel.ica.gov.sg.

 

[Updated 11 Nov] I have an upcoming flight to Singapore. Do I need to take a pre-departure test before travelling to Singapore?

A:

All travellers are required to produce a valid negative pre-departure test result taken within 2 days before departure to board the flight and at immigration in Singapore.

All travellers who have travel history to Category II/III countries/regions, including VTL arrivals, may produce a professionally administered (e.g. by medical professionals, Government-recognised trained professionals, etc.) negative antigen rapid test (ART) result or a COVID-19 polymerase chain reaction (PCR) test result taken within 2 days before departure as a valid pre-departure test.

All travellers who have travel history to Category IV countries/regions in the last 14 days before departure to Singapore, may produce a COVID-19 PCR test taken within 2 days before departure as a valid pre-departure test.

Please click here for the pre-departure test requirement for the country or region from which you are departing.

Travellers on stipulated COVID-19 travel channels (e.g. Green/Fast Lane arrangements, or Vaccinated Travel Lane) are required to comply with prevailing border health conditions stipulated as part of their entry permits.

Please click here for the latest border measures.

 

I am transiting via Singapore. Do I still need to have a valid negative COVID-19 test result?

A:

At this point in time, travellers will only be able to transit through Singapore Changi Airport if they are travelling with an airline whose transfer route has been approved. Travellers are encouraged to confirm with their airlines on their eligibility to travel.

All travellers (including Singapore Citizens or Permanent Residents) who are transiting through Singapore (i.e. Indonesia via Singapore to destination country) will have to present a valid negative COVID-19 test result that was taken within 72 hours before departure. Please click here for the pre-departure test requirement for the country or region from which you are departing.  

 

[Updated 11 Nov] I have an upcoming flight to Singapore. What kind of COVID-19 tests will be accepted?

A:

All travellers are required to produce a valid negative pre-departure test result taken within 2 days before departure to board the flight and at immigration in Singapore.

All travellers who have travel history to Category II/III countries/regions, including VTL arrivals, may produce a professionally administered (e.g. by medical professionals, Government-recognised trained professionals, etc.) negative antigen rapid test (ART) result or a COVID-19 Reverse Transcriptase polymerase chain reaction (PCR) test result taken within 2 days before departure as a valid pre-departure test.

All travellers who have travel history to Category IV countries/regions in the last 14 days before departure to Singapore, may produce a COVID-19 PCR test taken within 2 days before departure as a valid pre-departure test.

Singapore only accepts test results from labs in the country that are internationally accredited or recognised by the respective Government. The test result memo must state the negative test result in English, date that the test was taken, traveller/s name and either Date of Birth or Passport Number as stated in the passport. If the personal details used are not stated in the passport, the traveller should have the relevant identity document on hand for verification. Handwritten negative test results are not accepted.

 

[Updated 16 Nov] I have an upcoming flight to Singapore. When must my pre-departure test (PDT) be taken before the flight to be accepted for arrival in Singapore?

A:

Inbound travellers (including Singapore Citizens or Permanent Residents) who have travel history to Category II, III and IV countries/regions in the last 14 days before departure to Singapore, must either take a professionally administered (e.g. medical professionals, Government-recognised trained professionals, etc.) Antigen Rapid Test (ART) or COVID-19 Reverse Transcriptase Polymerase Chain Reaction test within 2 days before departure in order to enter Singapore.  Please click here for the pre-departure test requirement for the country or region from which you are departing.  

Direct flight

For travellers who take a direct flight, the 2 days will be counted from the departure of the flight to Singapore.

Connecting flights

For travellers who have to take a connecting flight(s), the 2 days will be counted from the departure of the first leg only and the total transit duration for the trip must not be more than 24 hours. If the total transit duration is more than 24 hours, a PDT must be taken within 2 days from the last leg (i.e. the flight to Singapore).  

Travellers on stipulated COVID-19 travel channels (e.g. Green/Fast Lane arrangements) are required to comply with prevailing border health conditions stipulated as part of their entry permits.

 

I am travelling with my child. Will my child be required to undergo a pre-departure test before entry into Singapore?

Are children and infants exempted from the pre-departure test?

A:

All travellers (including Singapore Citizens and Permanent Residents) will be required to present a valid negative COVID-19 test result as a condition of entry into Singapore.

Travellers aged 2 and below (in that calendar year) are exempted from presenting a valid negative test result.

 

Are returning travellers to Singapore on the Reciprocal Green Lane (RGLs) subjected to the PDT before return to Singapore?

A:

Please click here to find out more on the Reciprocal Green Lane arrangements.

 Are travellers to Singapore on the Vaccinated Travel Lane (VTL)
subjected to a PDT before return to Singapore?

 A:Please click here to find out more on the Vaccinated Travel Lane arrangements.
 

[Updated 11 Nov] I have recovered from COVID-19. Can I still travel to Singapore if I test positive on my COVID-19 PCR test within 2 days before departure?

A:

All travellers must adhere to the relevant conditions for entry into Singapore, including taking a COVID-19 Reverse Transcriptase Polymerase Chain Reaction test (“RT-PCR test”) or professionally administered (e.g. medical professionals, Government-recognised trained professionals, etc.) ART where required

Travellers will be denied boarding by their airline or ferry if:

  1. diagnosed with COVID-19 infection 14 days or less, from the date of travel; and/or
  2. tested positive on the COVID-19 PCR test within 2 days before departure for Singapore.
 

[Updated 11 Nov] I have received a COVID-19 vaccination. Do I need to declare my vaccinated status? Will I still be subjected to prevailing border measures and Stay-Home-Notice requirements?

A:

MOH is actively monitoring the impact of vaccine, including studies on the effectiveness of vaccines in reducing transmission risk. Currently, all vaccinated and unvaccinated travellers, apart from fully-vaccinated1 travellers on the VTL as part of an official delegation1, will continue to be subject to prevailing border measures and Stay-Home Notice requirements. We will review these requirements as more information on vaccine effectiveness becomes available. All travellers are advised to refer to the latest border measures on the Safe Travel website.

1 Fully vaccinated individuals would have received both doses of Pfizer-BioNTech/ Comirnaty, Moderna or WHO EUL vaccines, with an additional two weeks after the second dose. Please refer to safetravel.ica.gov.sg/health/vtsg

 

[Updated 11 Nov] What will happen if I arrive in Singapore and do not have a valid negative pre-departure test certificate?

A:

As a condition to enter Singapore, travellers, depending on their travel history,may be required to produce a valid negative COVID-19 Reverse Transcriptase Polymerase Chain Reaction test or professionally administered (e.g. medical professionals, Government-recognised trained professionals, etc.) ART result. This may be enforced during pre-boarding checks. Unless there are other compelling reasons, travellers failing to meet this condition will be denied entry into Singapore.

Travellers who present falsified COVID-19 test certificates will be dealt with accordingly, and may be barred from future applications for entry into or stay in Singapore.

Please click here for the pre-departure test requirement for the country or region from which you are departing.  

 

[Updated 11 Nov] Do I still need to undergo an on-arrival test or end of Stay-Home-Notice (SHN) test if I arrived with a valid  negative COVID-19 test result?

A:

While an on-arrival test is not required for travellers undergoing a Stay-Home Notice, travellers will still be required to present a valid negative COVID-19 test result as well as undergo an exit test before the end of Stay-Home Notice.

Please click here for the pre-departure test requirement for the country or region from which you are departing.  

 

[Updated 11 Nov] Do I still need to serve a Stay-Home Notice if I have a valid negative COVID-19 test result?

A:

The requirement for a valid negative COVID-19 test result applies on top of prevailing border measures for individuals. Such travellers are still required to serve a 7 or 10-day Stay Home Notice, depending on travel history, and will be subject to an exit test before the end of the Stay-Home Notice.

Please click here for the pre-departure test requirement for the country or region from which you are departing.  


Section 3: Transport Arrangements


[Updated 11 Nov] What are the types of transport I can take if I am serving a Stay-Home-Notice at my place of residence or approved accommodation?

A:

As long as you have been approved to serve your Stay-Home Notice at your place of residence or approved accommodation, you should use your own private vehicle, hire a taxi or a private hire car to get to your place of residence or approved accommodation.

If you are using a taxi or private hire car, you may book one from the list of contact numbers or ride-hail applications (app) provided below.

  1. For phone booking, please identify yourself as a person subject to a Stay-Home Notice to the hotline operator.
  2. For app booking, please indicate your status as a person subject to a Stay-Home Notice by keying “SHN” in the chat/note/comment box or by checking the SHN checkbox (if provided within the app).

Please also identify yourself as a person subject to a Stay-Home Notice when boarding the vehicle. When travelling in the taxi or private hire car, the front passenger seat should be left unoccupied. As far as possible, you should sit alone, with windows down and the air-conditioning turned off. While street-hail taxis are also permitted, other forms of public transportation (e.g. bus / train) should be avoided.

Taxi/Private Hire Vehicle Service Provider

Contact Number* / Mobile Application

ComfortDelgro Taxi (Comfort & CityCab taxis)

6333 1133 or via ComfortDelGro app

TransCab

6213 0997

SMRT

6477 5971

Prime

6776 7553

Premier

6681 9462

Go-Jek, GrabSHN, Ryde, MVL(TADA)

via respective providers’ app

*Operating hours: 8am - 6pm

You may also make arrangements with the above-mentioned service providers when you are:
a. Travelling from the checkpoint to your place of residence or approved accommodation; or

b. Leaving your place of residence or approved accommodation for your scheduled COVID-19 test appointment or any other required tests at a designated testing facility.

You must return immediately to your residence or approved accommodation thereafter. All charges are non-cancellable, non-exchangeable, and non-transferable. Please identify yourself as a person subject to a Stay-Home Notice to the hotline operator, and just before you board the vehicle.

 

Can I share the same taxi/private hire vehicle with someone else?

A:

You may share the same taxi/private hire vehicle with persons who are not serving Stay-Home Notice and/or staying together with you in the same room or place of residence. This shall also be subjected to the permitted passenger capacity in the back seat of the taxi/private hired vehicle.

 

[Updated 11 Nov] Can a family member drive me?

A:

Persons serving Stay-Home-Notice in their place of residence or approved accommodation can be picked up by a family member in a private vehicle.

Visitors must be transported directly to their declared place of accommodation. All persons in the private vehicle must wear face masks throughout the journey. The following precautionary measures are also strongly encouraged:

  • The front passenger seat should be left unoccupied and as far as possible the visitor should sit alone in the back seat
  • If more than one visitor is picked up, visitors sharing the same vehicle should preferably have the same travel history and head to the same declared accommodation.
  • The vehicle windows should be wound down and the air conditioning turned off, where practical.
  • After the visitor has been dropped off at his/her declared accommodation, the driver should wipe down the vehicle. Please refer to the National Environmental Agency (NEA) guidelines for surface cleaning and disinfection.
 

Can free transport or a transport allowance be provided to persons under Stay-Home Notice to travel to the test site for required testing?

A:

Neither free transport nor a transport allowance is currently available.

 

What are the types of transport I am allowed to take if I arrived on the Vaccinated Travel Lane?

A: 

Please click here to find out more on the Vaccinated Travel Lane arrangements


Section 4: Medical Arrangements


What if I require medical attention?

A:

For emergency / life-threatening cases (such as cardiac arrest, active seizures, breathlessness, major traumas and stroke), please call 995 directly for assistance.

For all other non-emergency medical needs (such as cough, fever, runny nose, or follow-up visits for chronic conditions, refilling of prescriptions, etc.):

i) If you are staying in a designated Stay-Home Notice facility, you may contact the hotel front desk or equivalent for assistance;

ii) For Singapore Citizens, Permanent Residents, Long-Term Pass Holders and short-term visitors, you may call the Stay-Home Notice Helpline at 6812 5555;

iii) For students, you may seek assistance from your educational institution; and

iv) For foreign employees (including foreign domestic workers) issued with a work pass, you may contact your employer or your Singapore employment agency. However, if you have acute respiratory infection (e.g. symptoms of cough, sore throat, runny nose, loss of smell), please send your name, FIN and SHN residential address (i.e. Block, Floor, Unit No. and Postal Code) via WhatsApp (87253691) to the Ministry of Manpower instead.

Arrangements will be made for you to receive appropriate medical attention. Please inform the staff / doctor of your travel history and that you have been issued a Stay-Home Notice prior to the start of the consultation.

 

I am a returning Singapore Citizen / Permanent Resident / Long Term Pass Holders. Will I be eligible for Government subsidies, and MediShield Life / Integrated Shield Plan coverage should I require COVID-19 treatment upon return?

A:

If you have complied with the prevailing travel advisory, you will be eligible for Government subsidies, and MediShield Life (MSHL) / Integrated Shield Plan (IP) coverage for your COVID-19 treatment should you have onset of symptoms within 14 days of your return to Singapore and require hospital admission for suspected COVID-19 infection.


Section 5: COVID-19 Test

 

If I am worried about my status (whether or not I am infected), can I go to a hospital / National Centre for Infectious Diseases (NCID) to get tested?

A:

All persons under Stay-Home Notice who enter Singapore, are required to undergo a scheduled COVID-19 test before the end of their Stay-Home Notice. You will be allocated a test slot and you should go for testing at the allocated test slot and venue.

If you develop fever, cough or breathlessness, or are feeling unwell, you should seek medical attention. Your doctor will assess and refer you to the hospital if necessary.

 

I am travelling to Singapore with my young child.  Will my child be required to undergo the COVID-19 test before the end of Stay-Home Notice as well?

Do children need to undergo a COVID-19 test when they arrive in Singapore?

A:

Children aged 2 and below (in that calendar year) are not required to undergo a COVID-19 test when entering Singapore or before the end of their Stay-Home Notice. However, if they meet the suspect criteria for COVID-19 or are exposed to other persons who have COVID-19, they would be required to undergo testing.

 

Why do children need to undergo a COVID-19 test?

A:

Regardless of age, infected individuals can transmit COVID-19 to other members of the community if undetected. As part of border health control measures to detect cases early and minimise the public health risk of community transmission. COVID-19 testing is extended to inbound travellers aged 3 and above (in that calendar year).

 

My child is very sensitive/has nosebleeds. Can he/she be excused from the Stay-Home Notice + exit swab?

A:

All children will be swabbed by trained personnel and it is a safe procedure. Should your child be assessed to have medical contraindications for the default testing method, alternative arrangements will be made.

 

If my child is unwell, can the swab appointment be postponed?

A:

Any person on Stay-Home Notice (PSHNs) in an dedicated Stay-Home Notice Facility (SDF) who is not feeling well, including children, must inform the SDFs immediately and medical care will be arranged for the individual. PSHNs with acute respiratory infection symptoms will not be swabbed at the SDF and alternative arrangements will be made.

You can contact the relevant parties (SHN helpline, Ministry of Manpower (MOM), Ministry of Education (MOE)) to reschedule the swab appointment.

 

Are children in Singapore also subject to COVID-19 swabs/tests?

A:

Yes. Children aged 12 and under (in that calendar year) who fit the suspect case definition for COVID-19 or are close contacts of infected cases are required to undergo a swab test. Children with acute respiratory infection but do not meet the suspect criteria may also opt to undergo a swab test.

 

Do I need to make an appointment for the COVID-19 test?

A:

No. You will be allocated a test slot and the details (e.g. date, time and venue) will be sent to you via SMS on your local mobile number / email / appointment letter.

 

When and where will the COVID-19 test be conducted?

A:

The COVID-19 test will be scheduled a few days before the end of the Stay-Home Notice period. The test will be conducted at a designated community testing facility.

 

Can I request for a change in the test site?

A:

We regret that changes in test site cannot be accommodated and seek understanding that we are working to improve accessibility of the test sites over time.

 

What do I need to bring on the day of the COVID-19 test?

A:

You are required to present the following during registration:

A form of photo identification with NRIC/FIN number (e.g. NRIC, work permit, driver’s license or passport); and

Test appointment letter/ email / SMS.

You are also advised to bring along a water bottle to keep hydrated and an umbrella in case of wet weather. A mask must  always be worn.

 

How long will the COVID-19 test take?

A:

You may expect the entire process (from registration to discharge) to take about an hour.

 

When will I know the result of my COVID-19 test?

A:

You will be notified of your test result generally within 1 to 4 days after the day of swab. You should continue to adhere to the terms of the Stay-Home Notice.

 

I have been informed that I am tested positive for COVID-19. What should I do?

A:

Please remain calm and stay at your place of accommodation (e.g. home / dedicated Stay-Home Notice facility). Necessary transport arrangements would be made to send you to the hospital.

 

I have been tested negative for COVID-19. Do I have to complete my Stay-Home Notice?

A:

All Singapore Citizens, Permanent Residents and Long Term Pass holders are required to complete their 7-day or 10-day Stay-Home Notice even if the result of their COVID-19 test is negative. Those who have been staying at dedicated Stay-Home Notice facilities are required to continue their stay at the same facility till they complete their 7-day or 10-day Stay-Home Notice.


Section 6: Stay-Home Notice Accommodation


[Updated 11 Nov] How do I know whether my place of residence or approved accommodation is suitable for me to serve my Stay-Home Notice (SHN)?

A:

7-day Stay-Home Notice

Singapore Citizens, Permanent Residents and Long Term Pass holders may serve their SHN at their place of residence or suitable accommodation such as a hotel.

For further information on what to take note of while serving your SHN, please check out the latest advisory on the Ministry of Health website (https://www.moh.gov.sg/covid-19).

Work Pass and Student Pass Holders must also adhere to the relevant conditions of their Work or Student Pass which will be made available during the entry approval application process.

10-day Stay-Home Notice

Travellers will be informed if they are required to serve their SHN at dedicated SHN facilities or if they able to serve their 10-day SHN at their place of residence or at other suitable accommodation (e.g. hotels or serviced apartments).

 

[Updated 11 Nov] Can my family members continue to stay with me during this time? Are they at risk of infection?

A:

7-day Stay-Home Notice
If you are serving your Stay-Home Notice (SHN) in your place of residence with other family members who do not have a similar travel history, your family members may continue to live in the same place of residence. However, you and your family should continue observing good personal hygiene practices and monitor your health. Please check out the latest advisory on the Ministry of Health website (https://www.moh.gov.sg/covid-19).

If you are living with a vulnerable person, consider alternative accommodation for yourself or the vulnerable person.

If you become unwell, seek medical attention immediately.

10-day Stay-Home Notice

For travellers who have obtained approval from relevant Singapore authorities to serve their 10-day SHN at their place of residence or at other suitable accommodation (e.g. hotels or serviced apartments), family members who do not have the same travel history and are not serving the same duration of SHN are allowed to stay together.

However, you and your family should continue observing good personal hygiene practices and monitor your health. Please check out the latest advisory on the Ministry of Health website (https://www.moh.gov.sg/covid-19).

If you are living with a vulnerable person, consider alternative accommodation for yourself or the vulnerable person.

 

Can my family members still carry on with their daily activities (e.g. work, school) if they live in the same household as me?

A:

If your family members do not have the same travel history and are not under Stay-Home Notice (SHN), they are still allowed to carry on with their daily activities. You should, however, continue to avoid contact with your family members to reduce risk of transmission. You and your family members should also continue to monitor your health, observe good personal hygiene and seek medical attention if unwell. Some organisations, may, at their discretion, impose additional precautionary measures on persons sharing residential premises with persons under SHN.

 

Can persons under Stay-Home Notice share the same toilet as other occupants in the same household?

A:

You are advised to avoid sharing the same toilet where possible. If it is not possible to do so, avoid using the toilet at the same time and clean toilet surfaces after each use.

You may also wish to allow some time to pass between toilet usage, to allow any remaining water droplets after showers to settle to the ground. Sharing the same roll of toilet paper is safe as long as the toilet roll is not stained, soiled or wet. Avoid sharing towels.

 

Are utility workers, e.g. electrician, plumber, aircon servicing worker, allowed to enter the place of residence (of a person under Stay-Home Notice)?

 A:You are advised to defer such services requiring the entry of a non-residential person into the home during the Stay-Home Notice (SHN) period. However, if the service is essential and required urgently, utility workers may enter the home, but you should remain at least 2 metres away from them at all times. Contact details of the worker should also be taken down to facilitate contact tracing if required.  

If you come within 2 metres of a non-residential person, other than for the purposes of receiving delivery of food or other essential supplies and services, or travelling to and from your place of residence to the community testing facility for your scheduled test, you may be prosecuted under the Infectious Diseases (COVID-19 – Stay Orders) Regulations 2020.

 

Can I choose to serve my Stay-Home Notice at a dedicated SHN facility if I do not have a suitable place of residence?

A:

Singapore Citizens and Permanent Residents who are unable to find suitable accommodation to serve their SHN in may appeal to serve their SHN at a dedicated SHN facility through the link go.gov.sg/shnhotelneeds. All requests will be assessed on a case-by-case basis.

Long Term Pass holders will have to secure a suitable accommodation to serve their SHN in prior to their arrival in Singapore.

 

Do I have to pay for my stay at a dedicated Stay-Home Notice (SHN) facility if I request to opt-in?

A:

Singapore Citizens and Permanent Residents who do not have a suitable residence to serve their SHN in may appeal to serve their SHN at a dedicated SHN facility. All requests will be assessed on a case-by-case basis. All travellers, including Singapore Citizens and Permanent Residents that departed Singapore prior to 27 March 2020, will have to pay for their stay at dedicated SHN facilities.

 

I received my opt-out approval before changes to border measures were announced (i.e. country/region no longer eligible for Stay-Home Notice at own residence). What Stay-Home Notice measure would apply?

A:

All travellers are required to comply with the prevailing border measures at the point of entry.
 
If you are required to serve your SHN in a dedicated SHN facility, you will have to pay for your stay at the dedicated SHN facility.

 Which incoming travellers are eligible to serve the 10-day Stay-Home Notice at a suitable place of residence instead of a dedicated Stay-Home Notice facility?
A:
Please refer to https://safetravel.ica.gov.sg/health for the updated border measures and countries/regions eligible. As the list of countries will be updated regularly depending on the public health risk assessment, all travellers must be prepared to be subject to the prevailing border measures upon entry, including staying in dedicated Stay-Home Notice facilities and payment, where applicable.

 [Updated 11 Nov] I am a tenant of an en-suite room (but not the sole resident), am I still eligible to serve my 10-day Stay-Home Notice at my place of residence?
A:Yes. However, you should avoid contact with other tenants to reduce risk of transmission. You and other tenants should also continue to monitor your own health, observe good personal hygiene and seek medical attention if unwell.

 

I need to use a nebuliser for management of my medical condition. Would I be allowed entry into Singapore and if yes, what must I do before I enter Singapore?

A:

Yes, travellers who need to use a nebuliser daily or on an ad-hoc basis for their management of medical condition would be allowed to enter Singapore. However, such travellers are required to declare the usage before arrival into Singapore.

Travellers may submit their declaration through the link provided in their entry approval. The declaration would not affect your entry approval status/application for entry into Singapore.

Travellers would be required to arrange for a tele-consultation upon arrival at their SHN location for assessment on conversion to an inhaler/spacer.


Section 7: Dedicated Stay-Home Notice Facility


What is included in the price of the accommodation at the dedicated Stay-Home Notice facility?

A:

The price of the Stay-Home Notice accommodation includes food and board for 14 days. The price is inclusive of GST and all administrative charges.

 

Will I be allowed to choose the dedicated Stay-Home Notice facility to serve my SHN?

A:

No. You will be allocated a Stay-Home Notice facility based on availability.

 

How should I get from the airport  / checkpoint to the dedicated Stay-Home Notice facility?

A:

Transport will be arranged to bring you from the airport / checkpoint to the assigned dedicated Stay-Home Notice facility.

 

Can I go home before going to the dedicated Stay-Home Notice facility?

A:

Transport will be arranged to bring you from the airport to the assigned dedicated Stay-Home Notice facility. If there are essential items that you require, your family can pass these items to the staff at the facility.

 

What if I require medical attention while on Stay-Home Notice?

A:

Please inform the staff at your dedicated Stay-Home Notice facility to assist in making the necessary arrangements.

 

I am returning to Singapore with my spouse/family. Can I share a room with my family members and pay a lower rate?

A:

Non-residents travelling with their spouse family may reach out to the relevant Singapore authorities managing your entry approval for assistance.

 

Are visitors allowed in the dedicated Stay-Home Notice facility?

A:

No visitors are allowed to enter the dedicated Stay-Home Notice facility. This is necessary to help to keep your family and loved ones safe. However, family can pass essential items that you require to the staff at the facility.


Section 8: Students on Overseas Studies 


[Updated 11 Nov] Do I need to seek an approval prior to departure for my overseas studies?

A:

Students are not required to seek an approval from the relevant Singapore authorities to travel for overseas studies.

However, unvaccinated or partially vaccinated students are advised to defer their travel for overseas studies unless they are pursuing academic studies or professional qualifications overseas, and for courses or examinations which require physical presence in the foreign educational institution. The latest travel advisory may be found here

Students who plan to travel overseas as part of programmes organised by the Institutes of Higher Learning (IHLs) (i.e. Autonomous Universities, Polytechnics and ITE) can refer to MOE’s website for more information.  

 

[Updated 11 Nov] Is there a minimum duration that I need to stay overseas for my academic programme to be allowed to travel under the updated travel advisory?

A:

All students enrolled in such an academic programme are required to acknowledge (during the application for a pre-departure test, where applicable) that travel overseas should not occur more than once per academic year. Should pre-departure test(s) be required by the destination country, we will grant up to one test each academic year.

 

How do I prove that my course / school requires me to be physically present for classes? Will I still be allowed to travel for overseas studies if my educational institution offers both physical and online classes?

A:

Students are required to provide an acceptance letter and relevant documentation showing that distance-learning is not an available option. If distance-learning is an available option for students to complete their full academic programme, students are advised not to travel overseas for their studies.

 

I am below the age of 18. Does the adult accompanying me for my overseas studies need to remain overseas with me throughout the duration of my studies or have to travel together with me before we are allowed to travel under the updated travel advisory?

A:

Yes, the accompanying adult will have to travel together with the student to the destination country. However, the accompanying adult need not remain overseas with the student throughout the duration of studies, and may return to Singapore.

 

Must the adult accompanying me for my overseas studies be related to me?

A:

Yes, the accompanying adult will have to be a family member.

 

I am of age 18 and above. Must my dependents reside with me throughout the duration of my studies or have to travel with me?

A:

Yes, your dependents will have to travel with you and reside with you throughout the duration of your studies.

 

I am a Singapore Citizen or Permanent Resident who travelled overseas for studies before 27 March 2020. Will I be required to pay for my stay at the dedicated SHN facility upon return?

A:

From 1 January 2021, all travellers, including Singapore Citizens and Permanent Residents that departed Singapore prior to 27 March 2020, would have to pay for their stay at dedicated SHN facilities.

All other travellers will be subject to the prevailing border measures upon entry, including payment for their stay at dedicated SHN facilities and tests, where applicable.

 

I am a Singapore Citizen / Permanent Resident /Long Term Pass Holder and have returned from overseas studies. Will I be eligible for Government subsidies as well as MediShield Life (MSHL) and/or Integrated Shield Plan (IP) coverage should I require COVID-19 treatment upon return?

A:

All returnees who left Singapore from 27 Mar 2020 will be responsible for their COVID-19 inpatient medical bills, should they develop onset of symptoms within 14 days of their arrival in Singapore, but they will be able to tap on regular healthcare financing arrangements for their inpatient medical bills – Singapore Citizens and Permeant Residents may access Government subsidies and MediShield Life / Integrated Shield Plan to help pay for their bills, while Long Term Pass Holders may tap on their usual financing arrangements, such as private insurance.  Please produce the relevant documentation (e.g. school admission letter, travel records) to your healthcare provider to indicate your eligibility.


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