• font-minus font-sep  font-plus

New care models for patients have emerged, and healthcare services are increasingly delivered through different ways, such as mobile and online channels. This necessitates a shift towards a more flexible approach in the regulation of Singapore’s healthcare system.

HCSA better safeguards patient safety and well-being in the changing healthcare environment, while enabling the development of new and innovative healthcare services. It also strengthens governance and regulatory clarity for better provision and continuity of care to patients. 


A. Broadened Regulatory Scope

Under HCSA, the regulatory scope will be broadened to potentially include a wider scope of healthcare services, allied health services, nursing services, traditional medicine, and complementary and alternative medicine (Figure 1). Beauty and wellness services are not included in the scope of HCSA, as such services do not involve the assessment, diagnosis, prevention, alleviation or treatment of a medical condition or disorder.

MOH will adopt a risk-based regulatory approach in determining which services are licensable under HCSA. While allied health services, nursing services, traditional medicine and complementary and alternative medicine are potentially within the scope of HCSA, MOH will not be licensing these services for the moment. The practice of professionals such as physiotherapists and Traditional Chinese Medicine practitioners will continue to be regulated through the existing Professional Acts.

Figure 1: Proposed scope of HCSA 
Proposed scope of HCSA

B. Licensing Approach and Implementation

Under HCSA, healthcare providers will need to hold licences based on the services they provide. This is a change from the PHMCA where providers are licensed based only on physical premises.

Please note that the implementation of the General Regulations, Advertisement Regulations and Phase 1 Service Regulations has been deferred from September 2021 to 3 January 2022. The implementation timeline for Phases 2 and 3 has also been deferred, with some adjustments made to the split of regulations between these two phases.

Click here to see the full implementation timeline.

The requirements for each licensable healthcare service will be stated in their respective Service Regulations.

More information will be released soon on HCSA Licensing Approach and Licence Fees.

C. Refined Roles And Responsibilities Of Key Officeholders Personnel

Governance and oversight of healthcare services will be strengthened with the formalisation of the Key Appointment Holder (KAH)the Principal Officer (PO) and the appointment of a Clinical Governance Officer (CGO) for selected services, in addition to the licensee.

Suitability requirements of the various roles will be promulgated in Regulations, Licensing Terms and Conditions and a Code of Practice. Click here for more details on the roles and responsibilities of these key personnel, and click here for the full resources on Key Officeholders.

In addition to the above changes under HCSA, there are several other aspects of HCSA that licensees should be aware of:

(i)              Committees To Ensure Clinical Governance

(ii)            “Step-In” Safeguards For Residential Care Services

(iii)           Powers To Obtain And Publish Information

(iv)           Employment Restrictions

(v)            Measures to Minimise Public Misperception (i.e. naming restrictions, co-location with non-licensable healthcare services and advertising)

(vi)           Penalties under HCSA

Please click here for more detailed information.

Back to Top


Why the need for measles and diphtheria immunity requirements for workers in healthcare institutions?

  • Measles and diphtheria are serious infectious diseases.
  • Staff in healthcare settings have an important role to play in ensuring patient safety, including minimising the risks of spreading diseases to patients and other colleagues at the workplace. As such, we need to ensure high vaccination coverage or immunity among workers in healthcare.

When will the regulatory requirements come into effect?

  • For HCSA Phase 1 licensees, the requirements will be promulgated under the HCSA General Regulations as well as Licensing Terms and Conditions (LTCs) from 3 January 2022.
  • For existing PHMCA licensees, the requirements will be promulgated under PHMCA LTCs from 3 January 2022.
  • For new non-PHMCA licensees that will only begin offering HCSA services under Phase 2 and/or 3, the immunity requirements will apply when your HCSA licences begin.

There is no difference in the immunity requirements between PHMCA Licensing Terms and Conditions (LTC), and HCSA General Regulations & LTCs.

Who will need to adhere to the immunity requirements?

  • All the following staff and personnel below will need to meet the immunity requirements:
    • All new and existing staff of licensees, and volunteers, who regularly enter and/or work in the licensee’s premises; and
    • All personnel from outsourced partners/vendors that have contractual agreements with the licensee, whose personnel are (a) required to work in licensee’s premises, regardless of the frequency of the onsite work, and (b) do not provide services or volunteer on a one-off basis.

How do I fulfil the immunity requirements & what documentation do I need to have?

Acceptable Documentation
  • Documented proof of vaccination (completion of a course of vaccination involving 2 doses given at least 4 weeks apart); or
  • Serological evidence of immunity; or
  • Laboratory confirmation of past infection.
  • Documented proof of vaccination with tetanus toxoid, reduced diphtheria toxoid and acellular pertussis (“Tdap”) or tetanus and diphtheria toxoids (“Td”) in the last 10 years

For staff who are your direct employees, licensees are expected to maintain and be able to provide relevant supporting documents if requested during MOH inspections.


For personnel who are not your direct employees (i.e. volunteers, outsourced vendors and partners), licensees should put in place measures, to ensure that they comply with the required immunity requirement. These may include, for example, stipulating the requirements for immunity and vaccination in their contractual agreements with such partners and vendors, and ensuring that such documentation is made available to the licensee when requested.

* Note: Self-declaration is not acceptable as an individual’s proof of immunity.

It is the licensee’s responsibility to ensure and self-assess that all new and existing staff comply with these immunity requirements, documenting justifications for exemptions where appropriate. During inspections, you may be asked to provide these justifications.

Who are exempted from the immunity requirements?
Personnel who meet any one of the conditions below are permitted to be exempt from the immunity requirements:

  • Personnel who do not have direct patient interaction AND who do not work within any healthcare institution premise that provides services involving direct patient interactions;
  • Personnel who are certified as permanently medically unfit for vaccination (via memo for a medical practitioner);
  • Personnel who are employed or engaged by the licensee (e.g. volunteers), to provide a one-off service/visit (e.g. catering, event organiser, or delivery riders who drop off food/items); or
  • Personnel who are Singaporeans or Permanent Residents (PRs) who are (i) born in Singapore and (ii) before 1 Jan 1975 are exempted from the measles immunity requirement (note: this particular exemption does not apply to diphtheria).

Licensees must self-assess the applicable exemptions, and justify these when requested.

While SC/PR born in Singapore before 1975 are exempted from the measles immunity requirement, licensees may put in place additional appropriate measures based on their risk assessment to ensure that there is no risk of spreading the disease.

Back to Top

  • For HCSA-related enquiries, write to us at

  • Let us know here if you plan to provide/are providing any of the following:
    1. Health Screening
    2. Mobile Medicine (House Call)
    3. Telemedicine
    4. Emergency Ambulance
    5. Medical Transport services
  • For all other licensing enquiries, write to us at