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PHASE 2 TRANSITION


The Healthcare Services Act (HCSA) will replace the current Private Hospitals and Medical Clinics Act (PHMCA) in phases.

HCSA Phase 2 implementation in June 2023 will affect existing PHMCA licensees offering the following:

-   Acute Hospital Service
-   Community Hospital Service
-   Ambulatory Surgical Centre Service
-   Assisted Reproduction Service
-   Dental Service
-   Medical Service
-   Outpatient Renal Dialysis Service
-   Human Tissue Banking Service
-   Nuclear Medicine Service

To continue offering your service(s), your licence will be transited from the PHMCA to the HCSA by June 2023. Thereafter, you will use the Healthcare Application & Licensing Portal (HALP), the new licensing system, for your licensing transactions under HCSA instead of the current e-Licensing (eLIS) system used for PHMCA licensees.

Overview of transition for existing licensees from PHMCA to HCSA in Phase 2

Complete Steps 1 & 2 for MOH to map your existing PHMCA licence over to HCSA seamlessly.

1.       PHMCA Licensees are required to renew your licence before it expires (Table 1). Only PHMCA licensees with a valid licence tenure in eLis will be transited to HALP. Once your licence is renewed, it will be automatically converted into a HCSA licence from mid-June 2023.

a.       If your current PHMCA licence expires before 1 September 2023, please submit your renewal application in eLIS before 1 April 2023.

b.       If your current PHMCA licence expires on or after 1 September 2023, please submit your renewal application in HALP from 1 June 2023 onwards. You should submit your licence renewal 2 months prior to licence expiry to avoid late fee charges.

2.       Some Phase 2 licensee groups have been  asked to confirm the Specified Services (SSes) which they intend to provide under their Licensable Healthcare Service (LHS) licences. (Refer to box below.)

3.       From April to May 2023, MOH will engage licensees to sign up for training sessions to familiarise themselves with HALP.

4.       There will be an administrative blackout period from 17 to 31 May 2023  (both dates inclusive) for data migration from eLis to HALP. During this period, licensees will only be able to view their licence(s) in eLis. No application can be submitted in eLis during the blackout period.


ATTENTION:

MOH has reached out to selected Phase 2 licensee groups to confirm the SSes which they intend to provide under their Licensable Healthcare Service (LHS) licences. These Phase 2 licensees provide: Ambulatory Surgical Centre Service, Dental Service, Medical Service, and Outpatient Renal Dialysis Service.

Licensees who have received the notification from MOH are to provide the information by 3 February 2023. 

If you belong to any of the 4 identified Phase 2 licensee groups but  have not received the notification from MOH, please reach out to us at HCSA_Enquiries@moh.gov.sg.

Table 1: Licence Renewal

PHMCA licence expiry date

Licence renewal

Renew in which system?

Expires before 1 September 2023

By 1 April 2023

eLIS

Expires from 1 September 2023 onwards

From 1 June 2023 onwards

HALP


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Specific transition plans for each Licensable Healthcare Service (LHS)

You may find the transitioning decks for each Licensable Healthcare Service in the table below.

Table 2: Transitioning materials applicable to Phase 2 HCSA Licensees

 ServiceTransitioning Deck 

Acute Hospital

Transitioning from PHMCA to HCSA for Acute Hospital Service

Community Hospital

Transitioning from PHMCA to HCSA for Community Hospital Service

Ambulatory Surgical Centre

Transitioning from PHMCA to HCSA forAmbulatory Surgical Centre Service

Assisted Reproduction Service

Transitioning from PHMCA to HCSA for Assisted Reproduction Service

Dental Service

Transitioning from PHMCA to HCSA for Dental Service

Medical Service

Transitioning from PHMCA to HCSA for Medical Service

Outpatient Renal Dialysis

Transitioning from PHMCA to HCSA for Outpatient Renal Dialysis Service

Human Tissue Banking

Transitioning from PHMCA to HCSA for Human Tissue Banking Service*

Nuclear Medicine

Transitioning from PHMCA to HCSA for Nuclear Medicine Service

*To be provided in due course.

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Onboarding of new licensees to HCSA

If you are not a licensee under the Private Hospitals and Medical Clinics Act (PHMCA), and you intend to provide a Licensable Healthcare Service (LHS) under HCSA Phase 2, you must submit a new licence application in the Healthcare Application & Licensing Portal (HALP) from 1 June 2023 onwards.

If the application is successful, the applicant will receive an approval email notification informing them of the approval, along with a link to print the HCSA licence.

ATTENTION:

Click here to let us know if you plan to provide/are providing any of the Phase 2 services, so that we can engage you early to prepare for and process your new HCSA licence:

1.       Telemedicine (i.e. teleconsultations by doctors)
2.       Mobile medicine (e.g. house calls)


How to apply for a new HCSA licence?

You will need to:

1.       Login to HALP using SingPass or CorpPass.

a.       Select the types of LHSes, SSes and MOSDs provided
b.       Key in licensing details and other service related information
c.       Attach supporting documents
d.       Submit application and pay licence fees as stated
e.       Fill in the self-assessment checklist

2.       Receive confirmation on inspection date.

a.       Ensure documents are ready for inspection (e.g. MOM’s Registration for Pressure Vessels, NEA’s Licence for Irradiating Equipment)
b.       Inspectors may contact you for further clarifications after inspection

3.       Receive email notification on application status after all licensing requirements have been met.

4.       View e-licence on HALP upon approval.

5.       Update on HALP if there are any changes to your licence.

For enquires, you may email us at HCSA_Enquiries@moh.gov.sg.


Table 3: Timelines for licensing matters under HCSA

Licence changes

Deadline

Note: Please logon to HALP for all licensing matters pertaining to HCSA

New licence application for Phase 2 licensable services

Submit in HALP from 1 June 2023 onwards

Renew a licence

Renewals of your HCSA license can be submitted from as early as 6 months before the licence expires. A late renewal fee will be applicable if the renewal is submitted 2 months before the licence expires. If your licence has expired, you will be required to submit a new licence application

Addition of premises or conveyances to a licence

Submit a new application at least 2 months before the service is provided in that additional premises or conveyance

Removal of premises or conveyances to a licence

Submit a cessation application at least 1 month before stopping provision of service in that premises or conveyance

Change of licensee name

Submit a request for change (RFC) application at least 1 month prior to the change

Any other amendments

Notify MOH at least 10 calendar days before the change

Notification of cessation

 

Notification of intention to cease must be made not less than 1 month prior to cessation

Notification of death of licensee

 

Director must be notified of the licensee’s death within 1 month

Note: it is not longer a requirement for licensees to display their licence in their permanent premises. However, licensees are to provide details of their licence and LHSes if requested by patients.

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Useful Information

Healthcare Application and Licensing Portal (HALP)

 

URL: https://halp.moh.gov.sg/main-web/eservice/INTERNET/FE_Landing

A dedicated helpdesk (via phone or email) is available to assist those who may need help with HALP:

- Operating Hours: Mon to Fri, 8am to 8pm excluding Saturdays, Sundays and Public Holidays

- Helpdesk Contact: 6768 9796

- Helpdesk Email: halp_helpdesk@moh.gov.sg

FAQs, E-guides, and instructional videos

 

The HALP training guide for Phase 1 licensees can be found here.

Note: Licensees will be updated when the training guide and training workshops are available.