RESOURCES

The key resources below aim to help all new and existing healthcare service providers obtain their licence(s) under the Healthcare Services Act (HCSA).

If you hold a HCSA licence, you will need to abide by the general HCSA requirements and respective service regulations.

If you hold a Private Hospitals and Medical Clinics Act (PHMCA) licence, you will need to continue abiding by these prevailing regulations.

If you hold both PHMCA and HCSA licences, you will need to abide by the requirements from each that pertain to your services.

Please click here to see which HCSA Phase(s) your service(s) are in.

Regulatory Requirements for All HCSA Licensees
Service Specific Regulations and Licence Conditions (LCs)

Important Notice!

Please note that HCSA Phase 2 has been implemented on 26 June 2023.

Regulatory Requirements for All HCSA Licensees

The resources and regulatory requirements consolidated in Table 1 are applicable to all HCSA Licensees.

Table 1: Resources and regulatory requirements applicable to all HCSA Licensees

Name	Resource
Healthcare Services Act (HCSA)	Healthcare Services Act
	Healthcare Services (Exemption) Order 2021
	Code of Practice for Key Office Holders (KOH) (updated as of 30 Dec 2021)
	Infographic: Code of Practice for KOHs
	FAQs - Healthcare Services (Amendment) Act (updated as of 6 Mar 2023)
Healthcare Services (Advertisement) Regulations	Healthcare Services (Advertisement) Regulations 2021 (updated as of 26 June 2023)
	Healthcare Services (Advertisement – Exemption) Order 2021 (updated as of 26 June 2023)
	[NEW] FAQs – Advertisement regulations (updated as of 16 Oct 2023)
Healthcare Services (Appeals) Regulations	Healthcare Services (Appeals) Regulations 2022
Healthcare Services (Fees) Regulations	Healthcare Services (Fees) Regulations 2021 (updated as of 26 June 2023)
Healthcare Services (General) Regulations	Healthcare Services (General) Regulations 2021 (updated as of 26 June 2023)
	FAQs – Healthcare Services (General) Regulations 2021 (updated as of 9 Jan 2022)
	FAQs - Retention period of patient health records (updated as of 17 July 2022)
List of clinical aesthetic procedures that cannot be performed by non-medical or non-dental practitioners	List of Clinical Aesthetic Procedures (updated as of 4 Sept 2023)
List of Restricted Terms that cannot be used in licensees’ business name without employing / engaging the relevant specialist under SAB and DSAB	List of Restricted Terms (updated as of 27 July 2023)
Price Transparency	FAQs - Price Transparency Requirements under the HCSA (updated as of 21 Sep 2023)
	[NEW] Doctor Fees Financial Counselling Form (updated as of 16 Oct 2023)
	[NEW] Medical Institution Fees Financial Counselling Form (updated as of 16 Oct 2023)
	[NEW] Non-disclosure of Doctor Fees Declaration Form (updated as of 16 Oct 2023)

Service Specific Regulations and Licence Conditions

If you provide/are planning to provide any of the licensable healthcare services below, the respective Regulations, licensing conditions and FAQs will apply to you.

Table 2: Resources and regulatory requirements applicable to HCSA Licensees

Licensable Healthcare Service	Resource
All HCSA Licensees	Licence Conditions on Retention period of patient health records (updated as of 19 July 2022)
	Licence Conditions for All Licensees Relating to Immunity against Measles and Diphtheria for Personnel in Healthcare Institutions (updated as of 19 July 2023)
	Licence Conditions on Case Reviews by Clinical Ethics Committees (updated as of 19 July 2023)
	Licence Conditions on Licensees Providing or Intending to Provide Restricted Services (updated as of 19 July 2023)
	Licence Conditions on the Provision of Luxturna (Voretigene Neparvovec) As a Treatment Option for Patients (updated as of 19 July 2023)
	Licence Conditions on Vaccine Cold Chain for Licensees Involved in the Handling, Storage and/or Transport of Vaccines (updated as of 19 July 2023)
	FAQs - Immunity against Measles and Diphtheria for Personnel in Healthcare Institutions (updated as of 4 July 2023)
All HCSA Phase 2 Licensees	Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests (updated as of 26 June 2023)
	Licence Conditions for Mortality and Morbidity Review (updated as of 26 June 2023)
	Licence Conditions for Serious Reportable Event (updated as of 26 June 2023) PleaseClick here to download the Serious Reportable Event Forms as provided in Appendix 4 of the Licence Conditions.
	Licence Conditions on Peer Review Learning (updated as of 26 June 2023)
Acute Hospital Service	Healthcare Services (Acute Hospital Service) Regulations 2023 (updated as of 26 June 2023)
	Healthcare Services (Collaborative Prescribing Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital and Outpatient Medical Service Licensees Providing or Intending to Provide Artificial Insemination Procedures (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service and Ambulatory Surgical Centre Service Licensees Providing Cataract Surgery (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service and Outpatient Medical Service Licensees Providing or Intending to Provide Organ Transplant Service (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service Licensees Providing or Intending to Provide Specialised and Intensive Care Services to Neonates (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Proton Beam Therapy (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Radiation Oncology and Radiation Therapy (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service, and/or Outpatient Medical Service Licensees Providing or Intending to Provide Treatment for Sexual Sterilisation (updated as of 26 June 2023)
	Licence Conditions for All Acute Hospital Service, Outpatient Dental Service and Outpatient Medical Service Licensees Administering or Intending to Administer Cell, Tissue and Gene Therapy Products Manufactured in-House by Healthcare Institutions (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Treatments to Terminate Pregnancy (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
Ambulatory Surgical Centre Service	Healthcare Services (Ambulatory Surgical Centre Service) Regulations 2023 (updated as of 26 June 2023)
	Healthcare Services (Collaborative Prescribing Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service and Ambulatory Surgical Centre Service Licensees Providing Cataract Surgery (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Proton Beam Therapy (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Radiation Oncology and Radiation Therapy (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service, and/or Outpatient Medical Service Licensees Providing or Intending to Provide Treatment for Sexual Sterilisation (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Treatments to Terminate Pregnancy (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service and Ambulatory Surgical Centre Service Licensees Providing or Intending to Provide Liposuction (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
	MOH Circular No. 53/2023: Arrangement For Supply of Blood for Emergency Transfusion (updated as of 10 Aug 2023)
Assisted Reproduction Service	Healthcare Services (Assisted Reproduction Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing Assisted Reproduction Services (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service Licensees Providing or Intending to Provide Pre-Implantation Genetic Testing for (a) Monogenic or Single Gene Defects or (b) Chromosomal Structural Rearrangements (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
	FAQs - Healthcare Services (Assisted Reproduction Service) Regulations 2023 (updated as of 12 July 2023)
Blood Banking	Healthcare Services (Blood Banking Service) Regulations 2021 (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests (updated as of 19 July 2023)
	Licence Conditions for Serious Reportable Event (updated as of 19 July 2023)
	FAQs - Healthcare Services (Blood Banking Service) Regulations 2021 (updated as of 3 Jan 2022)
Clinical Laboratory Services	Healthcare Services (Clinical Laboratory Service and Radiological Service) Regulations 2021 (updated as of 26 June 2023)
	Licence Conditions for Clinical Laboratory Services (updated as of 11 Sep 2023)
	FAQs - Clinical Laboratory Services (updated as of 27 June 2023)
	LCs for specified services and specified tests
	Licence Conditions for Transfusion Medicine (updated as of 11 Sep 2023)
	Licence Conditions for Pre-Implantation Genetic Testing (updated as of 11 Sep 2023)
	Licence Conditions for Acid-Fast Bacilli (Smear) Testing (updated as of 11 Sep 2023)
	Licence Conditions for Glycated Haemoglobin (Haemoglobin A1c) Testing (updated as of 11 Sep 2023)
	Licence Conditions for Malaria Parasite Testing (updated as of 11 Sep 2023)
	Licence Conditions for SARS-CoV-2 Testing for COVID-19 (updated as of 11 Sep 2023)
	Licence Conditions for Human Immunodeficiency Virus Screening (updated as of 11 Sep 2023)
	Licence Conditions on Clinical Laboratory Services Licensees for the Provision of Any Testing Service on Radioactive Specimens (updated as of 19 July 2023)
Community Hospital Service	Healthcare Services (Community Hospital Service) Regulations 2023 (updated as of 26 June 2023)
	Healthcare Services (Collaborative Prescribing Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
Cord Blood Banking	Healthcare Services (Cord Blood Banking Service) Regulations 2021 (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests (updated as of 19 July 2023)
	FAQs - Healthcare Services (Cord Blood Banking Service) Regulations 2021 (updated as of 2 Jan 2022)
Emergency Ambulance and Medical Transport	Healthcare Services (Emergency Ambulance Service and Medical Transport Service) Regulations 2022 (updated as of 26 June 2023)
	Licence Conditions for Emergency Ambulance Services (updated as of 3 Jan 2022)
	Licence Conditions for Medical Transport Services (updated as of 3 Jan 2022)
	Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests (updated as of 19 July 2023)
	FAQs - Healthcare Services (Emergency Ambulance Service and Medical Transport Service) Regulations 2022 (updated as of 25 Nov 2021)
	Infographic 1 - What I need to do if I intend to offer Emergency Ambulance or Medical Transport
	Infographic 2 - Licensing matters for Emergency Ambulance and Medical Transport Services
Human Tissue Banking Service	Healthcare Services (Human Tissue Banking Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Human Tissue Banking Service (updated as of 26 June 2023)
	Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Cardiac and Vascular Tissue (updated as of 26 June 2023)
	Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Haematopoietic Stem Cell (Including Bone Marrow) (updated as of 26 June 2023)
	Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Ocular Tissue (updated as of 26 June 2023)
	Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Skin Tissue (updated as of 26 June 2023)
	FAQs - Healthcare Services (Human Tissue Banking Service) Regulations 2023 (updated as of 26 June 2023)
Nuclear Medicine Services	Healthcare Services (Nuclear Medicine Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for the Provision of Nuclear Medicine Services (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
	FAQs - Healthcare Services (Nuclear Medicine Service) Regulations 2023 (updated as of 26 June 2023)
Outpatient Dental Service	Healthcare Services (Outpatient Dental Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for All Acute Hospital Service, Outpatient Dental Service and Outpatient Medical Service Licensees Administering or Intending to Administer Cell, Tissue and Gene Therapy Products Manufactured in-House by Healthcare Institutions (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
	Summary of Outpatient Dental Service Requirements Presentation Deck (updated as of 31 July 2023) Recording (updated as of 31 July 2023)
Outpatient Medical Service	Healthcare Services (Outpatient Medical Service) Regulations 2023 (updated as of 26 June 2023)
	Healthcare Services (Collaborative Prescribing Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital and Outpatient Medical Service Licensees Providing or Intending to Provide Artificial Insemination Procedures (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service and Outpatient Medical Service Licensees Providing or Intending to Provide Organ Transplant Service (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Proton Beam Therapy (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Radiation Oncology and Radiation Therapy (updated as of 26 June 2023)
	Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service, and/or Outpatient Medical Service Licensees Providing or Intending to Provide Treatment for Sexual Sterilisation (updated as of 26 June 2023)
	Licence Conditions for All Acute Hospital Service, Outpatient Dental Service and Outpatient Medical Service Licensees Administering or Intending to Administer Cell, Tissue and Gene Therapy Products Manufactured in-House by Healthcare Institutions (updated as of 26 June 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service (updated as of 26 June 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Treatments to Terminate Pregnancy (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service and Ambulatory Surgical Centre Service Licensees Providing or Intending to Provide Liposuction (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service Licensees Prescribing and Supplying Benzodiazepines and Other Hypnotics (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service Licensees Prescribing and Supplying Codeine Cough Preparations (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service Licensees Providing or Intending to Provide Electrocardiography Stress Testing (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service Licensees Providing or Intending to Provide Endoscopy Service (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
	Summary of Outpatient Medical Service Requirements Presentation Deck (updated as of 31 July 2023) Recording (updated as of 31 July 2023)
Outpatient Renal Dialysis Service	Healthcare Services (Outpatient Renal Dialysis Service) Regulations 2023 (updated as of 26 June 2023)
	Healthcare Services (Collaborative Prescribing Service) Regulations 2023 (updated as of 26 June 2023)
	Licence Conditions for Outpatient Renal Dialysis Services (updated as of 26 June 2023)
	Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination (updated as of 26 June 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 26 June 2023)
Radiological Services	Healthcare Services (Clinical Laboratory Service and Radiological Service) Regulations 2021
	Licence Conditions for the Provision of Radiological Services (updated as of 19 July 2023)
	Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia (updated as of 19 July 2023)
	Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures (updated as of 19 July 2023)
	Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests (updated as of 19 July 2023)
	FAQs - Healthcare Services (Radiological Services) Regulations 2021 (updated as of 26 June 2023)

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