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RESOURCES


The key resources below aim to help all new and existing healthcare service providers obtain their licence(s) under the Healthcare Services Act (HCSA).


 
 Important Notice!

Please note that HCSA Phase 3 has been implemented on 18 December 2023. Licensees who offer the nursing home service may obtain a copy of the finalised nursing home service regulations and the licence conditions applicable to them in Table 2 below. Nursing home service licensees are also reminded that the regulations and code of practice in Table 1 are also applicable.

Regulatory Requirements for All HCSA Licensees

The resources and regulatory requirements consolidated in Table 1 are applicable to all HCSA Licensees.


Table 1: Resources and regulatory requirements applicable to all HCSA Licensees

Name

Resource

Healthcare Services Act
(HCSA)

 

 

Healthcare Services Act 2020
(updated as of 18 December 2023)

Healthcare Services (Exemption) Order 2021
(updated as of 18 December 2023)

Code of Practice for Key Office Holders (KOH)
(updated as of 30 December 2021)

Infographic: Code of Practice for KOHs
(updated as of 5 January 2022)

[NEW] FAQs - The Healthcare Services Act 2020
(updated as of 25 January 2024)
 

Healthcare Services
(Advertisement) Regulations

Healthcare Services (Advertisement) Regulations 2021
(updated as of 26 June 2023)

Healthcare Services (Advertisement – Exemption) Order 2021
(updated as of 26 June 2023)

FAQs – Advertisement regulations
(updated as of 16 October 2023)

Healthcare Services (Appeals) Regulations

Healthcare Services (Appeals) Regulations 2022
(updated as of 29 August 2023)

Healthcare Services (Fees) Regulations

Healthcare Services (Fees) Regulations 2021
(updated as of 18 December 2023)

Healthcare Services
(General) Regulations


Healthcare Services (General) Regulations 2021
(updated as of 18 December 2023)

[NEW] FAQs – Healthcare Services (General) Regulations 2021
(updated as of 19 January 2024)

FAQs - Retention period of patient health records
(updated as of 17 July 2022)

List of clinical aesthetic procedures that cannot be performed by non-medical or non-dental practitionersList of Clinical Aesthetic Procedures
(updated as of 4 September 2023)
List of Restricted Terms that cannot be used in licensees’ business name without employing / engaging the relevant specialist under SAB and DSABList of Restricted Terms
(updated as of 27 July 2023)
Price TransparencyFAQs - Price Transparency Requirements under the HCSA
(updated as of 21 Septermber 2023)
Doctor Fees Financial Counselling Form
(updated as of 16 October 2023)
Medical Institution Fees Financial Counselling Form
(updated as of 16 October 2023)
Non-disclosure of Doctor Fees Declaration Form
(updated as of 16 October 2023)
Service Specific Regulations and Licence Conditions

If you provide/are planning to provide any of the licensable healthcare services below, the respective Regulations, licensing conditions and FAQs will apply to you. 

Table 2: Resources and regulatory requirements applicable to HCSA Licensees

Licensable Healthcare Service

Resource

 All HCSA Licensees
(unless otherwise stated)
Licence Conditions on Retention period of patient health records
(updated as of 19 July 2022)
Licence Conditions for All Licensees Relating to Immunity against Measles and Diphtheria for Personnel in Healthcare Institutions
(updated as of 19 July 2023)
Licence Conditions on Case Reviews by Clinical Ethics Committees
(updated as of 19 July 2023)
[Not Applicable to Nursing Home Service Licensees]
Licence Conditions on Licensees Providing or Intending to Provide Restricted Services
(updated as of 
6 February 2024)
Licence Conditions on the Provision of Luxturna (Voretigene Neparvovec) As a Treatment Option for Patients
(updated as of 19 July 2023)
Licence Conditions on Vaccine Cold Chain for Licensees Involved in the Handling, Storage and/or Transport of Vaccines
(updated as of 19 July 2023)
FAQs - Immunity against Measles and Diphtheria for Personnel in Healthcare Institutions
(updated as of 4 July 2023)
 All HCSA Phase 2 LicenseesLicence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests
(updated as of 26 June 2023)
Licence Conditions for Mortality and Morbidity Review
(updated as of 26 June 2023)
Licence Conditions for Serious Reportable Event
(updated as of 
6 February 2024)

Please Click here to download the Serious Reportable Event Forms as provided in Appendix 4 of the Licence Conditions.
Licence Conditions on Peer Review Learning
(updated as of 26 June 2023)
 Acute Hospital ServiceHealthcare Services (Acute Hospital Service) Regulations 2023
(updated as of 26 June 2023)
Healthcare Services (Collaborative Prescribing Service) Regulations 2023
(updated as of 18 December 2023)
Licence Conditions for Acute Hospital and Outpatient Medical Service Licensees Providing or Intending to Provide Artificial Insemination Procedures
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service and Ambulatory Surgical Centre Service Licensees Providing Cataract Surgery
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service and Outpatient Medical Service Licensees Providing or Intending to Provide Organ Transplant Service
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service Licensees Providing or Intending to Provide Specialised and Intensive Care Services to Neonates
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Proton Beam Therapy
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Radiation Oncology and Radiation Therapy
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service, and/or Outpatient Medical Service Licensees Providing or Intending to Provide Treatment for Sexual Sterilisation
(updated as of 26 June 2023)
Licence Conditions for All Acute Hospital Service, Outpatient Dental Service and Outpatient Medical Service Licensees Administering or Intending to Administer Cell, Tissue and Gene Therapy Products Manufactured in-House by Healthcare Institutions
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service
(updated as of 
6 February 2024)
Licence Conditions for Licensees Providing or Intending to Provide Treatments to Terminate Pregnancy
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination
(updated as of 
6 February 2024)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
Ambulatory Surgical Centre ServiceHealthcare Services (Ambulatory Surgical Centre Service) Regulations 2023
(updated as of 26 June 2023)
Healthcare Services (Collaborative Prescribing Service) Regulations 2023
(updated as of 18 December 2023)
Licence Conditions for Acute Hospital Service and Ambulatory Surgical Centre Service Licensees Providing Cataract Surgery
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Proton Beam Therapy
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Radiation Oncology and Radiation Therapy
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service, and/or Outpatient Medical Service Licensees Providing or Intending to Provide Treatment for Sexual Sterilisation
(updated as of 26 June 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service
(updated as of 
6 February 2024)
Licence Conditions for Licensees Providing or Intending to Provide Treatments to Terminate Pregnancy
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service and Ambulatory Surgical Centre Service Licensees Providing or Intending to Provide Liposuction
(updated as of 26 June 2023)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
MOH Circular No. 53/2023: Arrangement For Supply of Blood for Emergency Transfusion
(updated as of 10 August 2023)
Assisted Reproduction ServiceHealthcare Services (Assisted Reproduction Service) Regulations 2023
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing Assisted Reproduction Services
(updated as of 6 February 2024)
Licence Conditions for Assisted Reproduction Service Licensees Providing or Intending to Provide Pre-Implantation Genetic Testing for (a) Monogenic or Single Gene Defects or (b) Chromosomal Structural Rearrangements
(updated as of 26 June 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 26 June 2023)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
[NEW] FAQs - Healthcare Services (Assisted Reproduction Service) Regulations 2023
(updated as of 6 February 2024)
Blood BankingHealthcare Services (Blood Banking Service) Regulations 2021
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests
(updated as of 19 July 2023)
Licence Conditions for Serious Reportable Event
(updated as of 
6 February 2024)
FAQs - Healthcare Services (Blood Banking Service) Regulations 2021
(updated as of 3 January 2022)

Clinical Laboratory Services

 

Healthcare Services (Clinical Laboratory Service and Radiological Service) Regulations 2021
(updated as of 26 June 2023)

Licence Conditions for Clinical Laboratory Services
(updated as of 11 September 2023)

FAQs - Clinical Laboratory Services
(updated as of 27 June 2023)

LCs for specified services and specified tests

Licence Conditions for Transfusion Medicine
(updated as of 11 September 2023)

Licence Conditions for Pre-Implantation Genetic Testing
(updated as of 11 September 2023)

Licence Conditions for Acid-Fast Bacilli (Smear) Testing
(updated as of 11 September 2023)

Licence Conditions for Glycated Haemoglobin (Haemoglobin A1c) Testing
(updated as of 11 September 2023)

Licence Conditions for Malaria Parasite Testing
(updated as of 11 September 2023)

Licence Conditions for SARS-CoV-2 Testing for COVID-19
(updated as of 11 September 2023)

Licence Conditions for Human Immunodeficiency Virus Screening
(updated as of 11 September 2023)

Licence Conditions on Clinical Laboratory Services Licensees for the Provision of Any Testing Service on Radioactive Specimens
(updated as of 19 July 2023)
Community Hospital ServiceHealthcare Services (Community Hospital Service) Regulations 2023
(updated as of 26 June 2023)
Healthcare Services (Collaborative Prescribing Service) Regulations 2023
(updated as of 18 December 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service
(updated as of 
6 February 2024)
Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination
(updated as of 
6 February 2024)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
Cord Blood BankingHealthcare Services (Cord Blood Banking Service) Regulations 2021
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests
(updated as of 19 July 2023)
FAQs - Healthcare Services (Cord Blood Banking Service) Regulations 2021
(updated as of 2 January 2022)
Emergency Ambulance and
Medical Transport 
Healthcare Services (Emergency Ambulance Service and Medical Transport Service) Regulations 2022
(updated as of 18 December 2023)
Licence Conditions for Emergency Ambulance Services
(updated as of 3 January 2022)
Licence Conditions for Medical Transport Services
(updated as of 3 January 2022)
Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests
(updated as of 19 July 2023)
FAQs - Healthcare Services (Emergency Ambulance Service and Medical Transport Service) Regulations 2022
(updated as of 25 November 2021)
Infographic 1 - What I need to do if I intend to offer Emergency Ambulance or Medical Transport
Infographic 2 - Licensing matters for Emergency Ambulance and Medical Transport Services
 Human Tissue Banking ServiceHealthcare Services (Human Tissue Banking Service) Regulations 2023
(updated as of 26 June 2023)
Licence Conditions for Human Tissue Banking Service
(updated as of 26 June 2023)
Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Cardiac and Vascular Tissue
(updated as of 26 June 2023)
Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Haematopoietic Stem Cell (Including Bone Marrow)
(updated as of 26 June 2023)
Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Ocular Tissue
(updated as of 26 June 2023)
Licence Conditions for Human Tissue Banking Service Licensees Providing or Intending to Provide Banking of Skin Tissue
(updated as of 26 June 2023)
FAQs - Healthcare Services (Human Tissue Banking Service) Regulations 2023
(updated as of 26 June 2023)

Nuclear Medicine Services

 

Healthcare Services (Nuclear Medicine Service) Regulations 2023
(updated as of 26 June 2023)

Licence Conditions for the Provision of Nuclear Medicine Services
(updated as of 26 June 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 26 June 2023)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)

FAQs - Healthcare Services (Nuclear Medicine Service) Regulations 2023
(updated as of 26 June 2023)

Nursing Home Service

Healthcare Services (Nursing Home Service) Regulations 2023
(updated as of 18 December 2023)

Licence Conditions for Nursing Home Service Licensees
(updated as of 18 December 2023)
Licence Conditions for Serious Reportable Event QAC For Nursing Home Service Licensees
(updated as of 18 December 2023)
Licence Conditions for Nursing Home Service Licensees on the Provision of Restricted or Prohibited Services
(updated as of 18 December 2023)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 18 December 2023)
Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service
(updated as of 18 December 2023)
Licence Conditions on Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests
(updated as of 18 December 2023)
Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service, Nursing Home Service Licensees Providing or Intending to Provide COVID-19 Vaccination
(updated as of 18 December 2023)
Outpatient Dental ServiceHealthcare Services (Outpatient Dental Service) Regulations 2023
(updated as of 18 December 2023)
Licence Conditions for All Acute Hospital Service, Outpatient Dental Service and Outpatient Medical Service Licensees Administering or Intending to Administer Cell, Tissue and Gene Therapy Products Manufactured in-House by Healthcare Institutions
(updated as of 26 June 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination
(updated as of 
6 February 2024)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
 Summary of Outpatient Dental Service Requirements
Outpatient Medical ServiceHealthcare Services (Outpatient Medical Service) Regulations 2023
(updated as of 18 December 2023)
Healthcare Services (Collaborative Prescribing Service) Regulations 2023 
(updated as of 18 December 2023)
Licence Conditions for Acute Hospital and Outpatient Medical Service Licensees Providing or Intending to Provide Artificial Insemination Procedures
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service and Outpatient Medical Service Licensees Providing or Intending to Provide Organ Transplant Service
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Proton Beam Therapy
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service and Outpatient Medical Service Licensees Providing or Intending to Provide Radiation Oncology and Radiation Therapy
(updated as of 26 June 2023)
Licence Conditions for Acute Hospital Service, Ambulatory Surgical Centre Service, and/or Outpatient Medical Service Licensees Providing or Intending to Provide Treatment for Sexual Sterilisation
(updated as of 26 June 2023)
Licence Conditions for All Acute Hospital Service, Outpatient Dental Service and Outpatient Medical Service Licensees Administering or Intending to Administer Cell, Tissue and Gene Therapy Products Manufactured in-House by Healthcare Institutions
(updated as of 26 June 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 26 June 2023)
Licence Conditions for Licensees Providing or Intending to Provide Blood Transfusion Service
(updated as of 
6 February 202)
Licence Conditions for Licensees Providing or Intending to Provide Treatments to Terminate Pregnancy
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service and Ambulatory Surgical Centre Service Licensees Providing or Intending to Provide Liposuction
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service Licensees Prescribing and Supplying Benzodiazepines and Other Hypnotics
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service Licensees Prescribing and Supplying Codeine Cough Preparations
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service Licensees Providing or Intending to Provide Electrocardiography Stress Testing
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service Licensees Providing or Intending to Provide Endoscopy Service
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination
(updated as of 
6 February 2024)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)

Summary of Outpatient Medical Service Requirements

Outpatient Renal Dialysis ServiceHealthcare Services (Outpatient Renal Dialysis Service) Regulations 2023
(updated as of 26 June 2023)
Healthcare Services (Collaborative Prescribing Service) Regulations 2023
(updated as of 18 December 2023)
Licence Conditions for Outpatient Renal Dialysis Services
(updated as of 26 June 2023)
Licence Conditions for Outpatient Medical Service, Outpatient Dental Service, Outpatient Renal Dialysis Service, Acute Hospital Service, Community Hospital Service, Contingency Care Service Licensees Providing or Intending to Provide COVID-19 Vaccination
(updated as of 
6 February 2024)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
Radiological ServicesHealthcare Services (Clinical Laboratory Service and Radiological Service) Regulations 2021 
Licence Conditions for the Provision of Radiological Services
(updated as of 19 July 2023)
Licence Conditions for Assisted Reproduction Service, Radiological Service, Outpatient Medical Service, Outpatient Dental Service, Nuclear Medical Service, Ambulatory Surgical Centre Service, Community Hospital Service and Contingency Care Service Licensees Providing or Intending to Provide (1) Sedation; or (2) General Anaesthesia
(updated as of 19 July 2023)
Licence Conditions for Providing or Intending to Provide Emergency Life Saving Measures
(updated as of 
6 February 2024)
Licence Conditions for Licensees Providing or Intending to Provide Simple in vitro Diagnostic Tests
(updated as of 19 July 2023)
FAQs - Healthcare Services (Radiological Services) Regulations 2021
(updated as of 26 June 2023)

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