• For Public
  • For Healthcare Professionals

Licensing Experimentation and Adaptation Programme (LEAP) - A MOH Regulatory Sandbox

03 Apr 2019

Launched in 2018 by Senior Minister of State for Health Dr Lam Pin Min, the Licensing Experimentation and Adaptation Programme (LEAP) is a regulatory sandbox initiative that allows the safe development of new and innovative healthcare models to be piloted in a controlled environment.



Telemedicine is set to become a key feature of Singapore’s healthcare landscape. Telemedicine offers greater convenience and improved accessibility to medical support and medication through new digital self-help options. Over the past few years, Singapore has seen a growth in the telemedicine sector, with public and private players emerging to offer a variety of services to patients.

Mobile Medicine, also known as house call services, has been a constant feature of our healthcare system. It provides greater accessibility for patients who, for a variety of reasons, are unable to attend a hospital or a clinic, by bringing medical Practitioners to their bedside. With our ageing population, mobile medicine services are expanding in both instance and scope.

MOH takes a risk-based approach towards regulations. As such, the Ministry will focus on regulating Medical Practitioner-led tele-consultation and mobile medicine (house call) services that provide direct clinical care  e.g. triage, history taking, diagnosis and treatment.

MOH will be inviting telemedicine and mobile medicine providers to participate in the regulatory sandbox. The sandbox encourages innovation but keeps patient safety and welfare as the paramount consideration. In addition, the MOH will work with providers to set clear boundary conditions, undertake clinical and data governance, and patient risk mitigation strategies.

For identification purposes, MOH sandbox providers will bear a Regulatory Sandbox logo, as follows:


All active sandbox providers are listed in the table below:

 Sandbox Providers Provider 
Sandboxed Date
Company Name: WhiteCoat
(Incorporated in Singapore)

Address: 201 Henderson Road, #05-11/12, Apex @ Henderson, Singapore 159545
Telephone: +65 6909 6609
URL: https://www.whitecoat.com.sg

 Telemedicine 18 Apr 18

Company Name: MyDoc Private Limited
(Incorporated in Singapore)

Address: 101C Telok Ayer Street, Singapore 068574  
URL: https://www.my-doc.com

 Telemedicine 7 Sep 18 

Company Name: Doctor Anywhere Pte Ltd
(Incorporated in Singapore)

Address: 8B Stanley Street, Singapore 068727
Telephone: +65 6591 8668 
URL: https://doctoranywhere.com

 Telemedicine 7 Sep 18

Company Name: Speedoc Pte Ltd

(Incorporated in Singapore)

Address: 5 Shenton Way, #10-01 UIC Building, Singapore 068808
Telephone: +65 8180 8948
URL: https://www.speedoc.com

Mobile Medicine (House call)  7 Sep 18
        MANADR LOGO for Website 20170810

Company Name: MaNaDr

(Incorporated in Singapore)

Address: 20 Maxwell Road, #09-01B Maxwell House, Singapore 069113
Telephone: +65 8218 7897
URL: http://www.manadr.com

Telemedicine &
Mobile Medicine (House call)
 7 Sep 18

Company Name: SATA CommHealth

(Incorporated in Singapore)

Address: 351 Chai Chee Street, Singapore 468982
Telephone: +65 8123 4878
URL: https://www.sata.com.sg/tele-consultation/

 Telemedicine  8 Feb 19

Company Name: Doctor World Pte Ltd

(Incorporated in Singapore)

Address: 1 Scotts Road, #18-11, Shaw Centre, Singapore 228208
Telephone: NA
URL: https://doctorworld.co

 Telemedicine 8 Feb 19

Company Name: Parkway Shenton Pte Ltd

(Incorporated in Singapore)

Address: 20 Bendemeer Road, #05-04/14, Singapore 339914
Telephone: +65 6227 7777 
URL: https://www.parkwayshenton.com

 Telemedicine 8 Feb 19

Company Name: MHC Healthcare Pte Ltd

(Incorporated in Singapore)

Address: 1 Commonwealth Lane, #02-13, Commonwealth, Singapore 149544
Telephone: +65 6774 5005
URL: https://mhcasia.com

 Telemedicine 8 Feb 19

Company Name: HiDoc Pte Ltd

(Incorporated in Singapore)

Address: 1004 Toa Payoh North, #06-03/07, Singapore 318995
Telephone: +65 6887 5000
URL: https://www.hidoc.sg

 Telemedicine 8 Feb 19

Company Name: Rescu Pte Ltd

(Incorporated in Singapore)

Address: 21 Woodlands Close, Primz Bizhub, #07-23, Singapore 737854
Telephone: +65 8779 9441
URL: https://www.rescu.sg/

 Mobile Medicine 8 Feb 19


The sandbox will exist up till the point when telemedicine and mobile medicine services are licensed under the Healthcare Services Act (HCSA), thereby facilitating a seamless transition for telemedicine and mobile medicine providers as the new Act is introduced.



We aim to create a safe and vibrant telemedicine community, as such your views on the service are important to us. Please do share them via our online feedback form or you may email us at hcsa_enquiries@moh.gov.sg.