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Licensing Experimentation and Adaptation Programme (LEAP) - A MOH Regulatory Sandbox

09 Oct 2019

Launched in 2018 by Senior Minister of State for Health Dr Lam Pin Min, the Licensing Experimentation and Adaptation Programme (LEAP) is a regulatory sandbox initiative to better understand new innovative services by partnering early with industry. This allows us to review an effective, efficient and appropriate way to support innovation, while delivering care that prioritises patient safety and welfare.


To achieve this, the Sandbox works with a variety of care and business models so we have a full gamut of providers to better understand the emerging landscape. Providers not part of the sandbox, will still be invited to provide feedback on the future regulatory approach for that service, and are welcome to contact the Sandbox Team for queries (e.g. assessing your model, queries on sandbox providers).



Telemedicine is set to become a key feature of Singapore’s healthcare landscape. Telemedicine offers greater convenience and improved accessibility to medical support and medication through new digital self-help options. Over the past few years, Singapore has seen a growth in the telemedicine sector, with public and private players emerging to offer a variety of services to patients.

Mobile Medicine, also known as house call services, has been a constant feature of our healthcare system. It provides greater accessibility for patients who, for a variety of reasons, are unable to attend a hospital or a clinic, by bringing medical Practitioners to their bedside. With our ageing population, mobile medicine services are expanding in both instance and scope.

MOH takes a risk-based approach towards regulations. As such, the Ministry will focus on licensing Doctor-led tele-consultation and mobile medicine (house call) services that provide direct clinical care e.g. triage, history taking, diagnosis and treatment under the upcoming Healthcare Services Act (HCSA).

Today, both practices are permissible by any Singapore Medical Council (SMC) registered Doctor. Doctors undertaking these services should take reference from the SMC Ethical Code and Ethical Guidelines, and for Telemedicine, the National Telemedicine Guidelines (NTG) in planning and delivering care.


We aim to create a safe and vibrant sandbox community, as such your views on the service are important to us. Please do share them via our online feedback form or you may email us at leap_sandbox@moh.gov.sg.


For identification purposes, MOH sandbox providers will bear a Regulatory Sandbox logo, as follows:

All active sandbox providers are listed in the table below:

 Sandbox Providers Provider 
Sandboxed Date
Company Name: WhiteCoat
(Incorporated in Singapore)

Address: 201 Henderson Road, #05-11/12, Apex @ Henderson, Singapore 159545
Telephone: +65 6909 6609
URL: https://www.whitecoat.com.sg

 Telemedicine 18 Apr 18

Company Name: MyDoc Private Limited
(Incorporated in Singapore)

Address: 137 Market Street, #02-01, Singapore 048943
Telephone: +65 6589 8101  
URL: https://www.my-doc.com

 Telemedicine 7 Sep 18 

Company Name: Doctor Anywhere Pte Ltd
(Incorporated in Singapore)

Address: 30A Kallang Place, #11-06, Singapore 339213
Telephone: +65 6591 8668 
URL: https://doctoranywhere.com

 Telemedicine 7 Sep 18

Company Name: Speedoc Pte Ltd

(Incorporated in Singapore)

Address: 5 Shenton Way, #10-01 UIC Building, Singapore 068808
Telephone: +65 8180 8948
URL: https://www.speedoc.com

Mobile Medicine (House call)  7 Sep 18
        MANADR LOGO for Website 20170810

Company Name: MaNaDr

(Incorporated in Singapore)

Address: 20 Maxwell Road, #09-01B Maxwell House, Singapore 069113
Telephone: +65 8218 7897
URL: http://www.manadr.com

Telemedicine &
Mobile Medicine (House call)
 7 Sep 18

Company Name: SATA CommHealth

(Incorporated in Singapore)

Address: 351 Chai Chee Street, Singapore 468982
Telephone: +65 8123 4878
URL: https://www.sata.com.sg/tele-consultation/

 Telemedicine  8 Feb 19

Company Name: Doctor World Pte Ltd

(Incorporated in Singapore)

Address: 1 Scotts Road, #18-11, Shaw Centre, Singapore 228208
Telephone: NA
URL: https://doctorworld.co

 Telemedicine 8 Feb 19

Company Name: Parkway Shenton Pte Ltd

(Incorporated in Singapore)

Address: 20 Bendemeer Road, #05-04/14, Singapore 339914
Telephone: +65 6227 7777
URL: https://www.parkwayshenton.com

 Telemedicine 8 Feb 19

Company Name: MHC Healthcare Pte Ltd

(Incorporated in Singapore)

Address: 1 Commonwealth Lane, #02-13, Commonwealth, Singapore 149544
Telephone: +65 6774 5005
URL: https://mhcasia.com

 Telemedicine 8 Feb 19

Company Name: HiDoc Pte Ltd

(Incorporated in Singapore)

Address: 1004 Toa Payoh North, #06-03/07, Singapore 318995
Telephone: +65 6887 5000
URL: https://www.hidoc.sg

 Telemedicine 8 Feb 19

Company Name: Rescu Pte Ltd

(Incorporated in Singapore)

Address: 21 Woodlands Close, Primz Bizhub, #07-23, Singapore 737854
Telephone: +65 8779 9441
URL: https://www.rescu.sg/

 Mobile Medicine 8 Feb 19