Feedback
Depending on the complexity of your feedback / enquiry, this form may take you about 10 minutes or more to fill in.
21 Mar 2023>Trending Questions and Frequently Asked Questions (FAQs)
Search using keywords or phrases – others with similar questions have found their answers at Trending Questions.
More answers to enquiries on the Healthcare Schemes and Subsidies can be found at Frequently Asked Questions (FAQs).
List of FAQs At Glance
MediShield Life, MediSave, MediFund
CHAS, CareShield Life, ElderShield, Long-Term Care
Pioneer Generation Package, Merdeka Generation Package
Licensing of Healthcare Institutions / Services
COVID-19 Vaccination
- About COVID-19 Vaccines
- Getting Vaccinated
- Overseas Vaccination Records and Travel
- Vaccine Recommendations
- Vaccine Recommendations Specific for Children
- Vaccine Injury Financial Assistance Programme for COVID-19 Vaccination (VIFAP)
Submitting Feedback on Vaccine Matters
Select the relevant form below:
Feedback Topics Step 1: If you are not satisfied with your service provider’s reply, according to the nature of your feedback/complaint, you can write to MOH, Singapore Medical Council (SMC), Singapore Nursing Board (SNB), Singapore Dental Council (SDC), Singapore Mediation Centre or the private healthcare institution.
Step 2: Identify the specific organisation which can investigate and respond to your concerns.
Submit Compliments/Feedback on Other Matters Select the relevant category from the drop-down menu at https://www.moh.gov.sg/feedback.Hospital/Polyclinic Matters
Step 1: Read the Inquiries and Complaints Guide which better assures you that your concern or complaint will reach the right service provider.
Step 2: Identify the relevant service provider to investigate and respond to you, in the interest of time.
Tip: Use the drop-down menu within the weblinks, to browse and select the relevant hospital/polyclinic.
a) National Healthcare Group* (NHG) and NHG Polyclinics
NHG: https://corp.nhg.com.sg/Pages/Feedback.aspx
NHG Polyclinics: https://www.nhgp.com.sg/about-us/Pages/Contact-Us.aspx
*Includes Tan Tock Seng Hospital, Institute of Mental Health and National
Skin Centre
b) National University Hospital (NUH) and NUH Polyclinics
NUH: https://www.nuh.com.sg/i-want-to/Pages/contact-NUH.aspx
National University Polyclinics: https://www.nup.com.sg/
c) SingHealth Hospitals and SingHealth Polyclinics
SingHealth: https://www.singhealth.com.sg/feedback
SingHealth Polyclinics: https://polyclinic.singhealth.com.sg/feedback
Regulatory and Compliance Matters
Compliments on Healthcare Staff/Others
Healthcare Institutions or Healthcare Professionals
If you have a specific feedback or complaint on a healthcare institution (e.g. hospital, clinic, etc.) or a healthcare professional (doctor, nurse, etc.), please first refer to the Inquiries and Complaints Guide.
Form Submission
If you wish to proceed with a form for your feedback / enquiry, please select the relevant form below:
- Vaccine Injury Financial Assistance Programme for COVID-19 Vaccination Application Form
- Vaccination Status Query
Alternatively, please choose from one of the following categories: