How to Apply
Steps to apply for a new HCSA licence.
For providers who are intending to offer a licensable healthcare service , you will need to obtain the relevant licence first before you are allowed to offer the service in Singapore.
To apply for a HCSA licence, you will need to:
1. Login to the Healthcare Application and Licensing Portal (HALP) using SingPass or CorpPass.
- Select the types of LHSes, SSes and MOSDs provided
- Key in licensing details and other service-related information
- Attach supporting documents
- Submit application and pay the relevant licence fees as stated
- Complete the self-assessment checklist
- Ensure documents are ready for inspection (e.g. MOM’s Registration for Pressure Vessels, NEA’s Licence for Irradiating Equipment)
- Inspectors may contact you for further clarifications after inspection
4. View e-licence on HALP upon approval.
5. Update on HALP if there are any changes to your licence.
| What if I require technical assistance? | |
|---|---|
A dedicated helpdesk (via phone or email) is available to assist those who may need help with HALP: - Operating Hours: Mon to Fri, 8am to 8pm excluding Public Holidays - Helpdesk Contact: 6768 9796 - Helpdesk Email: halp_helpdesk@moh.gov.sg For references or e-guides on how to use HALP, please click here. | |
Timelines for licensing matters
If you need to renew or amend your HCSA licence, please note the timelines stipulated below under Table 1 to avoid any delays in the licensing process.
Table 1: Timelines for licensing matters under HCSA
| Licence changes | Deadline |
|---|---|
| Renew a licence | You can submit a renewal of your HCSA licence as early as 6 months before the licence expires. A late renewal fee will be applicable if the renewal is submitted 2 months or lesser before the licence expires. If your licence has expired, you will be required to submit a new licence application |
| Addition of premises or conveyances to a licence | Submit a new application at least 2 months before the service is provided in that additional premises or conveyance |
| Removal of premises or conveyances to a licence | Submit a cessation application at least 1 month before stopping provision of service in that premises or conveyance |
| Change of licensee name | Submit a request for change (RFC) application at least 1 month prior to the change |
| Any other amendments | Notify MOH at least 10 calendar days before the change |
| Notification of cessation | Notification of intention to cease must be made not less than 1 month prior to cessation |
| Notification of death of licensee | Director must be notified of the licensee’s death within 1 month |
| Nomination of a nominee for your licence | If you are an individual licensee (not a registered company), you should indicate a nominee for your licence in HALP. The nominee will be the alternative point of contact and perform the duties of the licensee should you be uncontactable. |