Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Ministry of Health
Parliamentary QA

ACCESSIBILITY AND CLARITY OF HEALTHHUB TERMS OF USE

7 May 2026

NOTICE PAPER NO. 810

NOTICE OF QUESTION FOR WRITTEN ANSWER

FOR THE SITTING OF PARLIAMENT ON OR AFTER 07 MAY 2026


Name and Constituency of Member of Parliament

Mr Dennis Tan Lip Fong

MP for Hougang GRC


Question No. 1450

To ask the Coordinating Minister for Social Policies and Minister for Health (a) whether the Ministry will provide a simplified version of HealthHub's Terms of Use to ensure digital access to health records is not conditional on accepting broad contractual terms; and (b) what measures are taken to ensure that these terms are accessible and easy to understand for seniors and residents of all literacy levels.


Answer

1                    HealthHub's Terms of Use (TOU) is broadly similar to those of other digital health apps. It covers the full range of HealthHub's functions, from access to health records and appointment scheduling, to bill payment, the caregiver module and more. The TOUs set out protections and liabilities to safeguard against illegal or inappropriate use that could compromise the platform for all users.

2                    We will continue to review the TOU to ensure clarity for users.  Users who require assistance in understanding the TOU or managing their HealthHub access can call 1800 225 4482 or email contact_us@healthhub.sg.

Back to top