Assistance provided to CHAS clinics to better advise patients on options

Name and Constituency of Member of Parliament
Ms Joan Pereira
MP for Tanjong Pagar GRC

Question No. 2692

To ask the Minister for Health what assistance does the Ministry provide to Community Health Assist Scheme-registered clinics so that the doctors and clinic staff can better advise patients on their options.

Answer

1.   MOH partners participating general practitioner (GP) and dental clinics under the Community Health Assist Scheme (CHAS) to provide CHAS, Pioneer Generation (PG), and in future, Merdeka Generation (MG) cardholders, with subsidised medical and dental care.
 

2.    MOH provides clinical and claims guidelines to all CHAS GP and dental clinics, such as on the eligibility of items for CHAS subsidies, to ensure appropriate clinical care and utilisation of subsidies.  MOH regularly reviews these guidelines to ensure they remain in line with best practices.

3.    The Agency for Integrated Care (AIC) works closely with MOH to support CHAS clinics in scheme participation.  To help GP and dental clinics understand the guidelines and how CHAS can help their patients, AIC conducts individualised on-site training sessions for doctors and clinic staff, and organises outreach efforts such as regional lunchtime talks, on CHAS.  AIC also publishes articles in professional newsletters, and issues regular mailers to CHAS clinics, to highlight key updates on matters of relevance to GPs, and alert them to potential practice pitfalls.

4 .   CHAS clinics can also contact their AIC account managers for assistance and clarifications on the scheme.