Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Ministry of Health
Parliamentary QA

PSYCHOLOGICAL AND TRANSPORTATION SUPPORT DURING RELOCATION FOR DISPLACED NURSING HOME RESIDENTS AND FAMILIES TO ENSURE CARE CONTINUITY

6 August 2026

NOTICE PAPER NO. 1035

NOTICE OF QUESTION FOR ORAL ANSWER

FOR THE SITTING OF PARLIAMENT ON OR AFTER 5 AUGUST 2026

Name and Constituency of Member of Parliament

Ms Joan Pereira

MP for Tanjong Pagar GRC

Question No. 2547

To ask the Coordinating Minister for Social Policies and Minister for Health regarding residents displaced due to nursing home licence revocations (a) what support is provided to residents and families during the relocation process in terms of psychological support, and transport arrangements; and (b) what protocols are in place to ensure that interim care providers maintain the same standard of care as required by the Ministry. 

Answer

1               The safety and welfare of residents are our utmost priority. To ensure a safe and smooth transition when a nursing home licence is revoked, the Agency for Integrated Care (AIC) engages residents and families to explain the relocation process, understand their care needs, and support them in identifying suitable alternative nursing homes. AIC also provides reassurance to affected residents and families during the transition process, and will refer them to relevant partners for additional support where necessary. The transferring nursing home is responsible for making the necessary relocation arrangements with the receiving nursing home. This includes bearing the costs of transportation and any required medical assessments, as well as  handing over relevant medical information.

2               To ensure continuity and quality of care, MOH has appointed Vanguard Healthcare Pte Ltd, an entity under MOH Holdings, as the interim care provider to care for affected residents before they are transferred to their new nursing homes. Like all licenced nursing homes, Vanguard Healthcare is required to comply with the regulatory standards under the Healthcare Services Act. MOH works closely with Vanguard Healthcare to monitor the residents’ care during the interim period, oversee the transfer process and ensure that any identified issues are promptly addressed.

Back to top