SOME MEDICAL REPORTS NEED CUSTOMISATION, SO CANNOT AUTOMATICALLY BE ON HEALTHHUB

We thank Mr Cheong Weng Kit for his letter (“Make medical reports accessible on HealthHub", July 4).

Today, patients can access various personal health information through HealthHub. This includes copies of discharge summaries, selected test results and immunisation records as well as medication records. These help patients better manage their health conditions and needs over time, and are available without charge.  

Occasionally, detailed medical reports may be needed, such as for employment screening or by insurers. These are typically customised according to how the report will be used, and may need specifics about the patient’s current health conditions or medical history. These require effort on the part of the hospitals and doctors to prepare. Hence, they cannot be automatically made available on HealthHub and charges may be imposed.

Patients can request these medical reports through HealthHub. We also hope that organisations requiring these reports can review if the standard ones available on HealthHub will serve their purposes.

Patients who need more information on how to access their records can contact us through the HealthHub contact centre or by e-mailing contact_us@healthhub.sg.

Colin Lim
Chief Information Officer
Ministry of Health