Subsidy Balances for Cards Issued under the Community Health Assist Scheme (CHAS) and Pioneer Generation Package

13 July 2015

Name and Constituency of Member of Parliament

Mr. Baey Yam Keng
MP for Tampines GRC

Question No. 680

To ask the Minister for Health whether the public using cards issued under the Community Health Assist Scheme (CHAS) and Pioneer Generation programme could be kept informed of the subsidy that they have enjoyed and the balance of subsidies for the year as a means to check against any fraudulent claims.

Oral Reply

1.     Currently, patients on the Community Health Assist Scheme (CHAS), including Pioneers, can check the subsidy that they have enjoyed for chronic medical conditions, and their annual balance, through the CHAS website or by calling the CHAS hotline. As the subsidy limits for chronic diseases are refreshed yearly, this enables patients to monitor their usage of the subsidy to date and check their available balance.

2.     Each of us - MOH, CHAS clinics and the patients - have a role to play to ensure accountability and prevent fraudulent claims. MOH encourages patients to speak to the clinics on any queries they may have on the treatment and charges and to request for itemised receipts, so that they are more informed. MOH also closely monitors the CHAS subsidy claims submitted by clinics, and takes feedback on potential cases of abuse seriously.

3.     We will continue to improve the access to relevant information and strengthen our audit system.