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Ministry of Health
Parliamentary QA

USAGE TRENDS OF NATIONAL MINDLINE 1771

4 November 2026

NOTICE PAPER NO. 1502

NOTICE OF QUESTION FOR ORAL ANSWER

FOR THE SITTING OF PARLIAMENT ON OR AFTER 4 NOVEMBER 2026

Name and Constituency of Member of Parliament

Mr David Hoe

MP for Jurong East-Bukit Batok GRC

Question No. 3293

To ask the Coordinating Minister for Social Policies and Minister for Health since the launch of national mindline 1771 (a) what are the most common presenting issues among help-seekers, including younger adults where age is known; (b) whether the issue profile differs across hotline, WhatsApp and webchat channels; and (c) how these insights inform upstream mental health support.

Answer

        Sir, the three most common issues encountered by national mindline 1771 help-seekers, including younger adults aged 20 to 35, are related to emotional needs, mental health challenges such as anxiety and workplace burnout, and relationship problems. These trends are similarly observed across all three channels.

2       These insights inform the self-help resources on mindline.sg (opens in new tab), our staff’s training, and referral pathways to other services to support clients’ needs.