NOTICE

Phase 3 of the Healthcare Services Act (HCSA) will be implemented from 18 December 2023. 

All Nursing Home licensees are highly encouraged to visit here to learn how to view and print your HCSA licence(s) in the Healthcare Application and Licensing Portal (HALP).


 video-icon-1HALP Recorded Training SessionsTo help our licensees understand the new Healthcare Application and Licensing Portal (HALP) system better, MOH conducted virtual briefings in May 2023.

As a HCSA licensee, you will be required to use HALP for all licensing related matters (e.g. application, renewal or amendment of a licence).

Click here to view the recorded training session.




 

   HEALTHCARE APPLICATION AND LICENSING PORTAL (HALP) E-GUIDES

MOH-guides-1 

A step-by-step guide to help you apply for a New HCSA service licence.

Published: 26 June 2023

 
MOH-guides-1 

A step-by-step guide to help you apply for a HCSA service licence renewal.

Published: 26 June 2023

 
MOH-guides-1 

A step-by-step guide to help you apply for a change in your HCSA service licence(s).

Published: 26 June 2023

 
MOH-guides-1 

A step-by-step guide on how to cease your HCSA service licence(s).

Published: 26 June 2023 
 

MOH-guides-1 

A step-by-step guide to help you respond to a Request for Information (RFI). 

Published: 26 June 2023 

 
MOH-guides-1 

A step-by-step guide to help you apply for an Online Appointment in HALP

Published: 26 June 2023

 
MOH-guides-1 

A step-by-step guide to help you withdraw an application in HALP.

Published: 26 June 2023

 
MOH-guides-1 

A step-by-step guide to help you assign user-roles for your licence in HALP.

Published: 26 June 2023
 

      Video Guides for Licensing Matters in HALP

          This section contains video guides on the following topics in HALP: 

          -    Applying for a new licence
          -    Renewing a licence
          -    Cessation of a licence
          -    Withdrawing an application

An instructional video guide to help you apply for a new HCSA licence

Published:27 April 2023

 

MOH-guides-1 

An instructional video guide to help you renew your HCSA licence

Published: 27 April 2023
 


An instructional video guide to help you cease a HCSA licence

Published: 27 April 2023

  

An instructional video guide to help you withdraw an application in HALP

Published:27 April 2023

  

 

      User Guides for Data Submission in HALP

          This section contains user guides on how to submit the following data into HALP: 

          -    Drug Practices (DP)
          -    Termination of Pregnancy (TOP)
          -    Voluntary Sterilization (VS)
          -    Laboratory Developed Tests (LDT)

A step-by-step guide to help you submit data for DP.

Published: 22 November 2022

 

A step-by-step guide to help you submit data for TOP

Published: 22 November 2022

 

A step-by-step guide to help you submit data for VS.

Published: 22 November 2022

 

A step-by-step guide to help you submit data for LDT

Published: 22 November 2022 

   Video Guides for Data Submission in HALP

MOH-guides-1 

An instructional video guide to help you submit data for DP. 

Published: 22 November 2022
 

An instructional video guide to help you submit data for TOP.

Published: 22 November 2022

 
An instructional video guide to help you submit data for VS. 

Published: 22 November 2022

 

Training session HALP
video 1
Video File: 'Session May 17 Upload.mp4' (1:11:49) 

Section A00:00:00 
 Introduction to HALP00:00:52
 Login, Dashboard and Account Management00:03:10
 Applying for Specified Service(s)00:08:44
 Renewing a HCSA licence00:10:45
 Submitting a notification of Cessation00:20:11
 Section B00:24:41
 New Application00:25:18
 Request for Change (RFC)00:47:18
 Withdrawal00:58:24
 Rectify Non-Compliances01:00:59
 Reschedule Inspection Appointment01:04:46
 Request for Information (RFI)01:08:06