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Ministry of Health

How to make a MediShield Life Claim

This page details how MediShield Life claims are made. The medical institution or private insurer will help submit claims on your behalf.

Last updated 6 March 2026

If you have no Integrated Shield Plan

  1. Inform the staff handling your hospital admission or outpatient treatment that you wish to make a claim.

  2. The medical institution will submit your claim for you.

  3. The CPF Board will process your claim and the MediShield Life payout will be used to offset part of your bill.

  4. The remaining amount on your bill can be covered by MediSave (up to prevailing limits) and/or cash.

If you have an Integrated Shield Plan

  1. Your private insurer will process your claim and make the total payment to the medical institution on your behalf. This will include the MediShield Life portion of the payout.

  2. The remaining amount on your bill can be covered by MediSave and/or cash.

How to make a Medishield Life claim

Understanding what parts of your bill you can claim

Claimable parts of bill

You are responsible for paying parts A, B and C of your bill from your MediSave account and/or in cash. Your MediShield Life plan will cover part D.

A = MediShield Life claim limit - Under MediShield Life, the maximum claim limit per policy year is set at $200,000 with no lifetime limit on claims. More details on claim limits.

B = The deductible – This is the fixed amount you have to pay of the bill (from your MediSave and/or in cash) before MediShield Life payout starts. You only have to pay this once in any year you are hospitalised. So if you are hospitalised twice in one year, your MediShield Life plan pays everything in your second bill except portions A and C. The following chart illustrates how much you would pay as a deductible in any one year if you are hospitalised.

Based on age next birthday at the start of the policy year. Applicable for admissions or treatments received on or after 1 March 2021

Table I: Deductible

Ward Class / Treatment

Aged 80 and below

Aged 81 and above

Class C1

$2,000

$2,750

Class B1/B21

$2,500

$3,500

Class A (including stay in private hospitals)

$3,500

$4,500

Day Surgery

$1,500

$2,000

Outpatient Treatments

Not Applicable

1For Community Hospital, Inpatient Palliative Care Service and Short Stay Wards, subsidised patients will follow the deductible for Class C and unsubsidised patients will follow the deductible for Class B1/B2.

C = Co-insurance component - is a percentage of the claimable amount that you have to pay. The larger the bill, the lower the co-insurance payable. Under MediShield Life, the co-insurance rate starts at 10% and goes lower as the claimable amount increases.

Table J: Co-insurance

Inpatient/Day Surgery
Claimable amount accumulated within a policy year

Co-insurance Rate

First $5,0001

10%

Next $5,000

5%

Above $10,000

3%

Outpatient Treatment

10%

1 Inclusive of deductible

D = The portion covered by MediShield Life - MediShield Life benefits are designed to cover subsidised bills incurred by Singapore Citizens at Class B2/C wards and subsidised outpatient treatments/day surgery at public hospitals. Bills for other wards, private hospitals and non-subsidised treatments, as well as bills for Permanent Residents will be pro-rated.

More information can be found on the MediShield Life Information Booklet.