• For Public
  • For Healthcare Professionals

Your Data Shared

24 Jul 2018

You may be asked to provide consent for us sharing your data on any visit to an Approved Healthcare Institution, an Intermediate and Long Term Care provider, or when you apply for the Community Health Assist Scheme (CHAS).


Why should I consent to share my data?

You get better advice
Sharing your data across all our public healthcare institutions allows hospital staff to gain immediate access to your records so that they can explain to you how much of your bill will be covered by subsidies, MediShield Life and Medisave. This ensures that you get the full coverage you are entitled to. 

You get help with financial support
This information will also allow hospital staff to provide assistance or advice should you need financial help with your medical bills (e.g. choosing a suitable ward class), explain financing options available (e.g. instalment), and/or refer you to a Medical Social Worker for financial assistance if needed.
If you require social services and financial assistance, your consent for data sharing will also extend to the Social Service Offices (SSOs), the Family Service Centres (FSCs), the Divorce Support Specialist Agencies (DSSAs), and the Early Childhood Development Agency (ECDA), of the Ministry of Social and Family Development (MSF), where their staff will be able to perform an informed assessment of your needs in order to develop an effective action plan to help you achieve your desired outcomes.

Your application gets processed faster
If you are applying for financial assistance, the Medical Social Worker/Assistant will need to obtain your income information from the Central Provident Fund Board (CPF Board) and the Inland Revenue Authority of Singapore (IRAS) to better assess your financial eligibility. With access to this information directly, they can process your application quickly as you will not be required to provide a copy of your payslip in most cases. Only the Medical Social Worker/Assistant will have access to your income information. Other staff will not be given this information.

Will my data be kept confidential?

If you agree to data sharing, please be assured that your information will be accessed for official purposes only, on a need-to-know basis by the Government and other organisations approved by the Government. Officers accessing your data will not have access to other personal information that is not required for financial counselling.

We will ensure that the information that you have provided will be kept strictly private and protected at all times. All organisations that access your information have to adhere to strict confidentiality conditions. MOH has in place stringent security measures to ensure that your personal data is protected.

What consent forms do I need to complete?

  • Data Sharing Consent Form - enables your healthcare provider to access your information, and it is designed to reduce the inconvenience to you of having to give consent every time your information is required.

  • Medisave Authorisation Form - to use your Medisave for your treatment or your immediate family member’s treatment. 

  • Household Means-Test Declaration Form – if you are applying for financial assistance

What if I don’t consent to share my data?

It is your right to do so. Your data will not be shared or used without your consent.

How data sharing works for you

The tables below shows how your data may be shared, to better serve you. Do note that this list may be revised as we continue to enhance our services.

Patient Services Staff at Approved Healthcare Institutions/Intermediate & Long Term Care Providers

Purpose of data sharing:

  • Determine healthcare subsidies

  • Estimate bill sizes

  • Help identify large bills

  • Check MediSave balances

  • Check MediShield coverage

Source of Data Type of Data Used / Received
 CPF Board
  • MediSave balance
  • MediShield Life coverage
 Hospitals and Institutions
  • Personal data (e.g. NRIC, Name, Income)
  • Household / family members previously declared by patient
  • Healthcare schemes and financial assistance schemes (e.g. MediFund)
 MOH
  • Eligible Government Subsidy
  • Healthcare schemes and financial assistance schemes (e.g. CHAS member)
 ICA
  • Administrative Information (e.g. bio-data, registered address, residential status)
 MSF and AIC
  • Social assistance schemes (e.g. Public Assistance, Special Grant, Medical Fee Exemption Card, Medical Fee Assistance Card)




Medical Social Workers* at Approved Healthcare Institutions/Intermediate & Long Term Care Providers
Purpose: Facilitate assessment and provision of financial assistance

Source of DataType of Data Used / Received
  • CPF Board
  • IRAS
  • MOM
  • Annual Value (AV) band of residential property
  • MediSave balance
  • MediShield Life coverage
Hospitals and Institutions
  • Personal data (e.g. NRIC, Name, Income)
  • Healthcare bills of past year
  • Household / family members previously declared by patient
  • Healthcare schemes and financial assistance schemes (e.g. MediFund)
  • Savings balance if previously declared by patient to PHIs
MOH
  • Healthcare schemes and financial assistance schemes (e.g. CHAS member)
ICA
  • Administrative Information (e.g. bio-data, registered address, residential status)
MSF and AIC
  • Social assistance schemes (e.g. Public Assistance, Special Grant, Medical Fee Exemption Card, Medical Fee Assistance Card)



Staff providing social services, training assistance and financial assistance (includes SSOs, FSCs, DSSAs, ECDA, and Singapore Workforce Development Agency)

Notes:
*Only Medical Social Workers require patient’s income information to process applications for financial assistance. Other staff will NOT have access to the income information.