Safer Decisions, Better Health

Share Your Feedback With Us!


COVID-19 matters:

Key Information:

To submit your concerns:

  • Through MOH's Online Feedback Form:

  • Through phone calls: MOH Emergency Line – 1800 333 9999 (only for COVID-19 emergencies)

Health Products:

For concerns on health products such as drugs and medical devices, please write to the Health Sciences Authority (HSA) here.

Healthcare Professionals:

For concerns on professional conduct and ethics of healthcare professionals such as doctors, dentists and nurses, please contact the relevant councils and professional bodies.

Healthcare Premises and Services:

For concerns on healthcare services in premises such as hospitals, clinics, and nursing homes, please write to the Ministry of Health (MOH) here.

 Feedback about

To share feedback on what else you would like to see on HealthWatch, please let us know here!

Other Issues:

If you are aware of serious cases involving alleged criminal conduct (e.g. fraud, theft and impersonation), please lodge a report with the Singapore Police Force (SPF).

If you feel that you have been subjected to unfair and unethical trade practices and wish to seek refund or compensation from a person or institution (e.g. aggressive sale tactics and issues around pre-payment for packages) for a service or product, please lodge a complaint with the Consumers Association of Singapore (CASE).

For all other enquiries

  • For general enquiries: 6325 9220

  • For service related matters: 1800 225 4122* 

Operating hours are from Mondays to Fridays (excluding public holidays), 8.30am - 6.00pm.