video-icon-1HALP Recorded Training SessionsTo help our licensees understand the new Healthcare Application and Licensing Portal (HALP) system better, MOH conducted virtual briefings in May 2023.

As a HCSA licensee, you will be required to use HALP for all licensing related matters (e.g. application, renewal or amendment of a licence).

Click here to view the recorded training session.




HALP-log

 

   HEALTHCARE APPLICATION AND LICENSING PORTAL (HALP) E-GUIDES

      Please click here to apply for a new HCSA service licence.  
      Please click here to apply for a new Nursing Home Licence under PHMCA.
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A step-by-step guide to help you apply for a New HCSA service licence.

Published: 26 June 2023

 
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A step-by-step guide to help you apply for a HCSA service licence renewal.

Published: 26 June 2023

 
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A step-by-step guide to help you apply for a change in your HCSA service licence(s).

Published: 26 June 2023

 
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A step-by-step guide on how to cease your HCSA service licence(s).

Published: 26 June 2023 
 

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A step-by-step guide to help you respond to a Request for Information (RFI). 

Published: 26 June 2023 

 
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A step-by-step guide to help you apply for an Online Appointment in HALP

Published: 26 June 2023

 
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A step-by-step guide to help you withdraw an application in HALP.

Published: 26 June 2023

 
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A step-by-step guide to help you assign user-roles for your licence in HALP.

Published: 26 June 2023
 

      Video Guides for Licensing Matters in HALP

          This section contains video guides on the following topics in HALP: 

          -    Applying for a new licence
          -    Renewing a licence
          -    Cessation of a licence
          -    Withdrawing an application

An instructional video guide to help you apply for a new HCSA licence

Published:27 April 2023

 

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An instructional video guide to help you renew your HCSA licence

Published: 27 April 2023
 


An instructional video guide to help you cease a HCSA licence

Published: 27 April 2023

  

An instructional video guide to help you withdraw an application in HALP

Published:27 April 2023

  

 

      User Guides for Data Submission in HALP

          This section contains user guides on how to submit the following data into HALP: 

          -    Drug Practices (DP)
          -    Termination of Pregnancy (TOP)
          -    Voluntary Sterilization (VS)
          -    Laboratory Developed Tests (LDT)

A step-by-step guide to help you submit data for DP.

Published: 22 November 2022

 

A step-by-step guide to help you submit data for TOP

Published: 22 November 2022

 

A step-by-step guide to help you submit data for VS.

Published: 22 November 2022

 

A step-by-step guide to help you submit data for LDT

Published: 22 November 2022 

   Video Guides for Data Submission in HALP

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An instructional video guide to help you submit data for DP. 

Published: 22 November 2022
 

An instructional video guide to help you submit data for TOP.

Published: 22 November 2022

 
An instructional video guide to help you submit data for VS. 

Published: 22 November 2022

 

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E-licensing for Healthcare (elis) e-GUIDES

NOTICE: 
Please note that the following PHMCA eLis e-Guides are no longer valid and have been removed from circulation: 

- New Clinic 
- New Hospital
- New Clinical Laboratory
- New X-Ray Laboratory

Please refer to the available HALP guides or email us at HALP_Helpdesk@moh.gov.sg for assistance. 


 

   Apply for new licences

      Please click here to apply for a new nursing home

New Clinic
 

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A step-by-step guide to help you apply for a new Clinic licence.

Published: 31 May 2019

 

New Hospital
 

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A step-by-step guide to help you apply for a new Hospital licence.

Published: 31 May 2019
 

New Clinical Laboratory

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A step-by-step guide to help you apply for a new Clinical Laboratory licence.

Published: 22 Apr 2019

 

New X-Ray Laboratory

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A step-by-step guide to help you apply for a new X-Ray Laboratory licence.

Published: 22 Apr 2019 

Training session HALP
video 1
Video File: 'Session May 17 Upload.mp4' (1:11:49) 

Section A00:00:00 
 Introduction to HALP00:00:52
 Login, Dashboard and Account Management00:03:10
 Applying for Specified Service(s)00:08:44
 Renewing a HCSA licence00:10:45
 Submitting a notification of Cessation00:20:11
 Section B00:24:41
 New Application00:25:18
 Request for Change (RFC)00:47:18
 Withdrawal00:58:24
 Rectify Non-Compliances01:00:59
 Reschedule Inspection Appointment01:04:46
 Request for Information (RFI)01:08:06