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1. How do I pay the MediShield Life premiums?

The payment options for MediShield Life premiums include:

  • A family member performing a "Change of Payer for MediShield Life Cover" request to take over the premium payment using his/her MediSave.
  • Voluntary top-up to your or the premium payer’s MediSave Account via E-Cashier and select “Contribute to My MediSave”.

You can view the premium deduction in your Transaction history at the CPF website.

For further assistance, please contact us at 1800 222 3399 or email us by using this link

2. If there are insufficient funds in my MediSave Account, can I use my Ordinary Account/Special Account monies to pay for my MediShield Life premiums?

The savings in a member's various CPF accounts are for specific uses. Savings in the Ordinary Account and Special Account are primarily for housing and retirement while the savings in the MediSave Account are for payment of MediShield Life premium and hospitalisation expenses.

Generally, funds in the accounts are not inter-transferable. Therefore, the funds in your Ordinary Account/Special Account is unable to be used for payment of MediShield Life premiums.

3. How often do I have to pay MediShield Life premiums?

If you are the payer of your/your dependants’ MediShield Life premiums, the premiums will be collected annually from your MediSave Account.

You will be notified on the net premium payable and applicable subsidies via the Premium Notice Letter that will be sent about 1 month before the renewal of your MediShield Life cover.

4. What if I am unable to pay for my MediShield Life premiums?

There are various Government subsidies available to help Singaporeans with their MediShield Life premiums. In addition, there is Additional Premium Support (APS) to help those who are unable to afford their MediShield Life premiums even after Government subsidies and if they have limited family support.

The Government will send them application forms to apply for APS, and reach out to them to help them with the process if they are unable to make the applications by themselves.

5. Can I withdraw from MediShield Life?

Universal lifelong coverage under MediShield Life ensures that all Singapore Citizens (SCs) and Permanent Residents (PRs) will have assurance against large healthcare bills. This is in line with our move to a more inclusive society with stronger collective responsibility. MediShield Life is thus mandatory for all SCs and PRs.